Used Ford Escape for sale in Billington Heights, NY

I found the perfect car for me listed on Cars.com and immediately contacted Towne Automotive Group. They replied immediately and worked honestly with me to make it all happen. They did not try any upsales, or bait and switch like I was experiencing elsewhere. I cant reccomend them enough.

The vehicle looks very well designed. It rides nice on our mile long dirt driveway. Easy to drive and real comfortable, with great visibility all around outside.

I have the car in multiple time to get the foot activated lift gate to work right and it still doesn't work most of the time.

this car was in good condition and met the qualifications i had for a trade in. after mistakes with a recent trade, i examined it carefully and found it to be what i wanted.

Doesn't compare to my former larger sport utility vehicle, I miss the room. Don't like the auto shut-off engine...that is annoying but I wasn't told about that until after I bought it.

A pleasure to drive has all the bells and whistles you could possibly want . Size is very comfortable and area behind seats is large for many items

The car has comfortable seats. Plenty of leg room too. Backup camera has come in handy more than once. It handles well through mud and snow. Reliable in any weather situation.

meet all my need and more love to drive it i like the ride don't use a lot of gas fun to drive i just love everything about it

I helped my daughter buy a car from West Herr a few months ago. When she started using the AC it was leaking a lot on the floor of the vehicle. I texted our salesperson Paul Misciagna and he took care of it for her and she didn’t have to pay anything. They even cleaned up the water and checked for additional damage. I was very pleased with the service we got. Thank you Paul and West Herr.👍😊

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

Best Service and Customer Service in WNY. I have been brought all my Subaru’s at West Herr Marc Nagy, my salesman. Service Dept. - from Ed Shaffer, Service Director to Todd Nicosia,Service Advisor and my favorite mechanic, Tom, who has been working on my four different Subaru’s over thirty years. I ❤️ ❤️❤️ Subaru’s I live in Colden, NY, God’s Country, and never had a problem getting to work in Buffalo they drive through anything and West Herr Subaru has always been there for me. Marilynn

I had a wonderful experience I needed to get my breaks taken care of right away. I worked with Chris He was absolutely amazing totally customer service driven. I will definitely do business with west herr again because of Chris.

Outstanding !!! Great customer service! Very attentive, Cory my sales rep was amazing and so was mark

Love this vehicle- it is great for everything I do Wish it had hested steering wheel But its great gor taking the dogs and kids out!

Excellent service! Jose got everything done for me in record time. Received a very good reasonable price quote and the car is running really smooth. Very pleased with today's service!

My experience was best ever I had a bad one at Honda so I was so happy ford was so easy to deal with and so helpful

This car met everything I needed. Has a very smooth drive. Has features I didn't even think that come in handy. Doesn't burn through fuel like other vehicles.Very dependable car.

Truck went in for warranty work and the communication was outstanding.. got it in in a reasonable time period will definitely go back as usual Thanks Joe E

Bought the 2020 Escape to replace a 2014 Dodge Dart, I had become disabled & needed a bigger vehicle. Shortly after my purchase I received 2 recalls, one for the stop/start system & the other for the backup camera. Having owned the SUV for about aa year I am fairly happy with it.

Great dealership I've always been taken care of. I least three vehicles from this dealership. Family service always honored my free coupons as well

Very reliable vehicle, With plenty of space. It is comfy with great acceleration. I would most definitely recommend this vehicle to anyone. Try one out for yourself

Bought my first new f150 at Dave Smith Ford and was treated just like family. Matt Johnson the salesperson was extremely pleasant very helpful and knowledgeable. They give me a great trade in value and Matt took his time and showed me the features on my new Ford . Will go back for sure . Thank you everyone at Dave Smith Ford

My appointment was for 2 recalls. I needed a shuttle ride and it was there almost immediately. The car was ready in three hours and the shuttle ride to return was again very efficient. Everything was done quickly and efficiently and the people are all friendly.

Everyone was polite and courteous and the transition to the new truck went smooth with no problems

After visiting their service department today I must revise my previous review of this dealership. The service was professional and timely. The staff were courteous and friendly to a person. I think we got off to a bad start over a simple misunderstanding and now I am pleased to say we will continue to do business there.

Joe was great to work with! The process was so easy. It was unbelievable how quickly we were in our new vehicle! We never felt hassled or pressured. The best buying experience we have ever had purchasing a vehicle.

Very nice ride with the upgraded 1.5L turbo, much better than the standard engine. Styling and comfort better than expected. Enjoyed the car since new (2017), only replaced the battery.