Low key, no hassle customer service!
December 3, 2018
My husband and I were just starting the buying process (trying to decide on a model, test drive a few, etc....) After looking at several we decided to focus on the Hyundai Santa Fe. We went to a few large dealerships in Wichita. Let's just say the customer service left A LOT to be desired! Pushy, distracted, not knowledgeable of their own stock- just to name a few things we dealt with.
We decided to search Cars.com for any Santa Fe's in the Wichita, KS area and happened to find one that intrigued us at Elite Auto Sales. We drove by to take a look. Pulled in and wasn't immediately swarmed on! We were able to look around before Zeb approached us. Very laid back but knowledgeable. Quick to help. Sent us on a test drive without breathing down our necks! Allowed us to have the car for an extended amount of time to get it checked out by our own mechanic. We fell in love with this Hyundai Santa Fe! It was priced very competitively and was very clean! Elite gave us a fair deal on our trade in. Basically made us a deal we couldn't refuse!
The financing with Eddy at Elite was very smooth and efficient! It was a smooth, process and we were finished much more quickly than expected!
Will definitely recommend Elite Auto Sales to friends and family!