Used Ford Escape for sale in Boston, NY

Truck went in for warranty work and the communication was outstanding.. got it in in a reasonable time period will definitely go back as usual Thanks Joe E

meet all my need and more love to drive it i like the ride don't use a lot of gas fun to drive i just love everything about it

Great dealership I've always been taken care of. I least three vehicles from this dealership. Family service always honored my free coupons as well

This car met everything I needed. Has a very smooth drive. Has features I didn't even think that come in handy. Doesn't burn through fuel like other vehicles.Very dependable car.

Best Service and Customer Service in WNY. I have been brought all my Subaru’s at West Herr Marc Nagy, my salesman. Service Dept. - from Ed Shaffer, Service Director to Todd Nicosia,Service Advisor and my favorite mechanic, Tom, who has been working on my four different Subaru’s over thirty years. I ❤️ ❤️❤️ Subaru’s I live in Colden, NY, God’s Country, and never had a problem getting to work in Buffalo they drive through anything and West Herr Subaru has always been there for me. Marilynn

The vehicle looks very well designed. It rides nice on our mile long dirt driveway. Easy to drive and real comfortable, with great visibility all around outside.

Frank and the West Herr Subaru team found the electrical problem, got it fixed and were even able to get Subaru to cover the repair (as the car was just out of warranty.) It was a little difficult to get a rep on the phone at times, but in the end it all worked out. They even got us a rental car when the diagnostics took longer than expected.

this car was in good condition and met the qualifications i had for a trade in. after mistakes with a recent trade, i examined it carefully and found it to be what i wanted.

I had a wonderful experience I needed to get my breaks taken care of right away. I worked with Chris He was absolutely amazing totally customer service driven. I will definitely do business with west herr again because of Chris.

Doesn't compare to my former larger sport utility vehicle, I miss the room. Don't like the auto shut-off engine...that is annoying but I wasn't told about that until after I bought it.

Final results were good however getting through the W-H process is an “experience”. Started at Lincoln store in Amherst - was sent to Orchard Park collision only to be told they had no appt but was at the Hamburg collision location - went there and got body work done but was sent back to Orchard Park location for wheel refinishing. I was provided a loaner for 4 days but work really should have been in no more than 2 days.

I bought my 2015 Ford Escape SE back in 2018 (used with 17,000 miles), and to this day I have just shy of 97,300 miles. While I absolutely love every aspect about this vehicle, I only have one complaint - my transmission died at 97,000 miles. Thankful for the extended warranty, otherwise I would have been out thousands of dollars to get that replaced. As much as I love this vehicle, I would not necessarily recommend it if the mileage is high. Just think twice before committing to a vehicle that has transmission issues around the 80k mark - I wish I had done more research before purchasing

My appointment was for 2 recalls. I needed a shuttle ride and it was there almost immediately. The car was ready in three hours and the shuttle ride to return was again very efficient. Everything was done quickly and efficiently and the people are all friendly.

Bought the 2020 Escape to replace a 2014 Dodge Dart, I had become disabled & needed a bigger vehicle. Shortly after my purchase I received 2 recalls, one for the stop/start system & the other for the backup camera. Having owned the SUV for about aa year I am fairly happy with it.

Outstanding !!! Great customer service! Very attentive, Cory my sales rep was amazing and so was mark

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

Mark is a great salesmen and is the only reason I go to West herr to purchase my vehicles, if you go there I highly recommend you ask for him.

Very reliable vehicle, With plenty of space. It is comfy with great acceleration. I would most definitely recommend this vehicle to anyone. Try one out for yourself

I found the perfect car for me listed on Cars.com and immediately contacted Towne Automotive Group. They replied immediately and worked honestly with me to make it all happen. They did not try any upsales, or bait and switch like I was experiencing elsewhere. I cant reccomend them enough.

A pleasure to drive has all the bells and whistles you could possibly want . Size is very comfortable and area behind seats is large for many items

The car has comfortable seats. Plenty of leg room too. Backup camera has come in handy more than once. It handles well through mud and snow. Reliable in any weather situation.

Vicki was most helpful in my search for a new vehicle. Her experience and knowledge made it easy for me to pick and purchase the the vehicle of my choice. I highly recommend her to anyone wanting to purchase a new or used car…you will not be disappointed!!!

Excellent service! Jose got everything done for me in record time. Received a very good reasonable price quote and the car is running really smooth. Very pleased with today's service!

Bought my first new f150 at Dave Smith Ford and was treated just like family. Matt Johnson the salesperson was extremely pleasant very helpful and knowledgeable. They give me a great trade in value and Matt took his time and showed me the features on my new Ford . Will go back for sure . Thank you everyone at Dave Smith Ford

Everyone was polite and courteous and the transition to the new truck went smooth with no problems

I stopped by the Quick Lane because the low tire pressure has gone off. I was in and out in less than an hour with a patch to my tire. Fast and efficient!

Very nice ride with the upgraded 1.5L turbo, much better than the standard engine. Styling and comfort better than expected. Enjoyed the car since new (2017), only replaced the battery.

Thank you Lawrence for your outstanding service for this whole process of car buying. I didn't realize that it would be so effortless to purchase my new Bronco!

Have the base s model 57000 mi so far not one problem handles great and very comfortable only glitch the fit and finish could be better