Used Ford Escape for sale near Boston, NY

The repair shop was phenomenal- Michael was excellent- explained everything and he went above and beyond expectations. My car drives better than it did when it went into the shop. The team is thorough and straightforward. Thank you West Herr. If you need a repair go to West Herr Nissan in Orchard Park NY.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

West Herr Ford of Hamburg exceeded all my expectations! Bill and Amanda were absolutely amazing, making the car-buying process smooth, stress-free, and enjoyable. Their professionalism, knowledge, and genuine care for my needs made a huge difference. A special shout-out to John Foster, the manager, who truly sets the tone for the exceptional customer service at this dealership. It’s clear that he genuinely cares about the customers and goes above and beyond to ensure everyone leaves happy. His leadership shines through in every interaction, and it made my experience even better. The entire team works together seamlessly to create a welcoming and pressure-free environment. If you're in the market for a new or used vehicle, I can't recommend West Herr Ford of Hamburg enough. Be sure to ask for Bill, Amanda, or John Foster—they’re the best!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Went to look at a Hyundai Accent and met with one of the Sales Representatives, who was incredibly helpful and accommodating. Facility was easy to find, very clean and neat and we had a great experience. Although we did not buy the car, we will definitely visit them when we are in the market again.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Was a bit put off by the fact that there’s one number for all Carmax is and. It’s hard to tell which location you’re talking to and if you’re talking to a person at that actual location. I understand they’re trying to consolidate things and make it easier, but I want to be able to reach someone, boots on the ground, at the location instead of talking to The call center. That said it seems even when talking to two different dealerships somehow the system sort out the messages but again it’s confusing. Overall, they were fast and friendly, we haven’t done a transaction yet but one thing that was surprising is the offer they gave me 10 days ago has now gone up by $1500. Much better experience than I had braced myself for frankly. So far the two cars that I was hoping to purchase turn out to be duds as they had some excessive wear and tear in spite of low mileage and otherwise good conditions. Maybe less discriminating on their inventory than the other dealers?

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I couldn't be more happier with my transactions with Towne Hyundai. I Bought a Santa Fe from them in July 2019 and no fault of theirs I had some problems with the car. each time I brought it in, the service department (especially Mike) went above and beyond to make the repairs seamless and get me a rental and explain what happened. Between Bill Kuhn and Steve Davis they worked diligently to find me a different car I would be happier with. I must say that I had high demands and was somewhat borderline annoying with all the questions and demands and tearful calls and yet in the end Steve contacted ME when a car came in he thought I'd like. So, that tells me that Towne (especially Bill and Steve) care about their customers even after the sale. Steve could have just waited for me to contact him when I saw a car online but he didn't. Towne, along with Bill and Steve will always have my business going forward. 5 stars for sales and service. Thank you Steve, Bill and Mike!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Thank you so much for everything you all we’re very helpful and pleasant and done everything in a timely matter, really enjoying my new car Thanks again

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

I’ve bought/leased over a dozen cars, various makes & this was probably the best expedience of all. Good vehicle, fair price, decent trade in value and painless paperwork. Special shout out to salesman Frank D.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

The Basil Ford dealership has been phenomenal in serving my family’s car needs. We have been loyal customers based on the fact that the dealership has treated us very well. They go above and beyond to put us in the car that’s right for us. They have treated us with courtesy and respect. There is never any pressure to purchase or to settle for something other than what you are looking for. The agent that we have dealt with numerous of times is Kevin Hartman. He is knowledgeable and does what is necessary to meet our car needs. I would recommend Basil Ford to anyone looking for a vehicle.

Excellent, friendly customer service and willingness to work out a payment plan that was right for me. I was not expecting to purchase a vehicle the same day, but the sales staff made me feel comfortable and worked with me so closely that I felt confident enough to do so. Thank you so much, Basil!

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

I have dealt with the staff at Dave Smith Ford for many years. They have always provided outstanding service and have been extremely helpful in answering all the questions i have asked.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

Matt and Hunter at Carmax really made this the best experience for me. Matt worked with me through phone and email up until the day I went in. He was very informative and assisted me through the entire process. Hunter was the salesman I worked with when I went in. He was accommodating and polite. I didn't feel the "pressure" of a sales man at all. And he was very professional. I will recommend this dealer to anyone I know looking to buy a vehicle.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

This was my first experience with West Herr Ford. Working with Mike W was a pleasure. He is friendly, knowledgeable, and very straightforward. I would definitely recommend him and the dealership.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Paul-Fa was my Service Advisor! He is very Courteous and Helpful! Letting me know what was happening every step of the way! Appreciate not being left in the dark! Thank you Paul, Linda Mayne

Scott was excellent and thorough! Car was only gone for 3 hours and I was able to continue working, confident my car was in good hands. I also appreciate their pick up and drop off service. The driver was professional.

Very professional but more like a family atmosphere. I would definitely recommend people to certified autobrokers!!

First of all, I had two trades, which confused the previous dealer I went to (where I bought my chrysler in the falls). On to my next stop for some research, they had a Jeep online I was interested in. I worked with Tim Renzoni the sales manager and finance man (they only have 2 guys there, Zack is the other one, he's helpful too, and the owner who is older and doesn't say much lol). It was a busy Saturday, and Tim was wrapping up another deal, so he took my license, put a dealers plate on the back and said "it's got a half tank of gas, go have fun! - it helped that it was one of the last nice days of the year. By the time I got back, he had trade numbers, finance numbers, and an approval from Cornerstone credit union, an A tier rate and a 3 year warranty for less than I was paying for my big Chrysler. We actually had fun working together and I brought my friend by later on that day to see the car - he let me drive it again even though he had to stay a little late. Anyways, I love my little Jeep Patriot, and this was the easiest car I've ever bought thanks to TC WNY and their classy crew.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.