Jen in the service department is very knowledgeable (and if she doesn't know an answer, will find out), she's friendly, helpful and kind.
2014 Ford Escape S Review
Fun to drive, nice power and handling
by cacflyer from Columbus, GA
May 5, 2019
5
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
We bought our Honda Accord from Hopkins Honda in the twin cities and within a year the battery went dead. We didn't want to go all the way to the cities and thought of taking a chance with Luther Mankato. Boy were we glad we did that. I was pleasantly surprised of how well they received me and my wife. Ben the service manager let us know about what would be done and asked us if we needed a shuttle. We needed one as we had some shopping to do at Sams. By the time we got back, Ben let us know that the battery died and they replaced with a brand new battery. We were happy to get things done and head back home. Only then did we hear the rumbling sound on the car and we called back to inform Ben that we had this issue with the sound. He asked us to bring it back in the next day or 2. We went back in and they did a thorough diagnosis to finally see that the problem was because the screws on the remote starter that was installed on our car was not fixed properly. So much for installing the remote starter at Hopkins Honda. Well Anyways Jens told me that Mike would be looking into it and would fix it properly and they fixed the issue and checked it back again to be sure if there was anything wrong. I was given updates every hr and they let me know what was going on. In the end they waived off the fee for fixing the issue although it wasn't a mistake done by them. I could say in this day of age where dealerships like to rip customers off their hard earned money, Luther Honda Mankato is a rarity. I don't know how the dealership is but the service department is just amazing. My wife and I have decided to do our servicing from this point on at Luther Honda Mankato. Once again, I would like to thank Ben, Jens and my service technician Mike for doing an awesome job.
2016 Ford Escape Titanium Review
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
5
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
S&S was a great place to get my vehicle. First off - I thought it being in a small town would mean not a lot of selection. Then you drive to this place and it's like a megamall of cars. There is like a car of every make there. I wanted an SUV but I didn't know if I wanted GM or some other brand. I guess I just wanted the best deal and to know that the thing wouldn't break down two days after buying it. They were quick to help me figure out a couple to look at - and then weren't pushy or annoying like most car sales places. They didn't even really try to get an answer out of me. They just told me to think about whether this vehicle would meet my family's needs and if it worked with our budget. It totally did, so I didn't feel bad about saying yes. They were able to do the financing quickly so I didn't have to spend 6 hours there. Which is nice because we had our two kids with us and they bounce off the walls quickly. This place is a great place to buy a car. I highly recommend it. -Joseph Lauis Rochester, MN
2019 Ford Escape SE Review
Reliable and comfortable
by StacyW from Appleton, Wi
May 9, 2019
5
This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Absolutly recommend dealer 100%
We just went to test drive and ended up taking car home that day, the process was super fast :)
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
5
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
I"m happy with service, but unhappy with rebate system. In 2017, I submitted a $30.00 rebate for battery and air filter purchase. Never received rebate. I was told by the attendant at Ford in New Ulm that someone had cashed it in.
Hope I receive my $130.00 rebate this time...…………………………..Thank You!
Chuck Spaeth has met and exceeded all of our expectations in purchasing 3 vehicles over the last 2 years. Their sales force worked with us directly answering our questions, phone calls, text messages etc. We are very happy with our experiences.
2008 Ford Escape Limited Review
An opportunity I couldn't refuse
by Chris Su from Albany, NY
April 16, 2019
4
My car had 52k miles on it when I bought it. You could tell it was well maintained. No rust, very clean inside and out, has enough space and legroom for my growing family. Drives well. I've had no problems with the car since it was purchased. I just could not resist the low mileage. Its a great car. I love it!
friendly , on time service. Job well done, called us by our name. These are all great relationship points. Larry thank you.
2017 Ford Escape Titanium Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
5
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
When we came in to get our truck we were greeted with friendly energetic faces. Sam and Stephanie instantly jumped in to entertain our children while we chatted and the fact you guys told us a little bit about your own life and children made the experience more personal and welcoming. It was the best experience we have received and we will be back when it's time for another vehicle!!!
2017 Ford Escape SE Review
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
5
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
They spent time with us going over all our questions and working with us on the price. Very friendly people and easy to work with!
2015 Ford Escape SE Review
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
4
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
I keep going back to Chuck Spaeth Ford because of their excellent customer service and quality service department.
2017 Ford Escape SE Review
Great Value Great SUV
by Jen and Tony from Fairport NY
April 17, 2019
5
I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".
Very enjoyable, no pressure, went out of their way to accomdate us.
2014 Ford Escape Titanium Review
best car i have owned
by Alan T from Gainesville Texas
May 4, 2019
5
This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson
I have bought many cars and trucks from Chuck Spaeth Ford. The staff is always helpful and polite. That's why I keep going back.
2015 Ford Escape Titanium Review
Great car, and great value
by Paul from Charlottesville, VA
March 11, 2019
5
I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.
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