Used Ford Escape for sale near Mattoon, IL

Overall a good experience with this dealer, but there were a couple of rough spots. They have worked to correct these, and have fulfilled all their obligations on both the vehicle purchase and follow up service work.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

I'll never shop anywhere else!! Salesman Patrick Tingley gave the BEST service! Got me the exact price I needed, filled my tank up with gas and a fresh car wash AND detail before leaving the lot. Super kind! He has my business for life!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

I was contacted the very next morning after inquiring about a 2008 Sante Fe. The saleslady was very nice and very informed. The only reason I didn't purchase the car was that the interior was a light grey and we are a country family and make lots of dirt so I was looking for darker upholstery or leather. She is keeping an eye out for what I want and will be in touch if she finds anything. Great place!!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

J & K Mitchell provides a low key experience. There was no pressure to buy and the customer service was excellent.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I?m happy with my purchase. It was a fairly easy process. There were a variety of vehicle to choose from.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

We recently purchased a 2022 Ford Explorer. A service light came on, and we brought the vehicle in. Excellent service! Kept us informed of the problem and when parts were available. Everything ended up covered under the extended warranty. We were extremely pleased with the service department!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I was unsure if I would like my car in person and only had a break in my day to go drive it. Matt and Steve made sure I had plenty of time with the car and held off on the necessities until I could have more time to look everything over and complete the paperwork (in other words they allowed my concerns drive the interaction).

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

I was looking for a new car and was looking at local dealerships. I knew several friends and family members who purchased from Pilson's so I figured I would give it a shot. I looked at their inventory online and found several cars I was interested in. There was one in particular. I went to take a look at it and met Nicole Jones a sales representative. She showed me my options in my budget. I was pretty nervous because I don't have the best credit and my current car I didn't think was worth very much. I was on a tight budget but Nicole said, "Just wait. We have something for you." She then showed me another car and I instantly fell in love. I had a bad car buying experience with my first car so I was pretty anxious about starting the process over again. Nicole made me feel comfortable every step of the way by thoroughly explaining everything. She had other customers in the store but never let me feel neglected. I worked with her all day and somehow with her magic, she got me approved for the car with monthly payments I could handle. It felt like she was a fairy godmother! She made me feel so comfortable and so excited about buying another car. I highly recommend Nicole Jones to anyone who is shopping for a car at Pilson's!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Salesman Peyton was great to work with. I didn?t really know what I wanted other than I wanted a truck and my budget. Brought several things out to show me until we found something that checked all my the boxes. Would have given Customer Service 5 stars, but finance manager wasn?t very personable, almost rude when I asked a question.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

In all my experiences in buying vehicles (around 50 years) I never had a more accommodating and excellent experience than with Pilsen . My salesman was top notch knowledgeable in everything from finance to delivery. I purchased a 2011 Chevrolet HHR . What put these folks over the top was several days after purchase I had an issue with fuel leak being it was 4th of July holiday I couldn’t get it to them I live in Newton Illinois. So that being said a very reputable mechanic in town repaired it the bill was 416.00 dollars. Upon contacting Brian G . The salesman explaining the situation he talked with General manager they agreed to pay for repairs even though technically they weren’t liable . But did the right thing sent me a check for the repairs which I received several days later I was overwhelmed with appreciation. I am retired and live on fixed income so this was huge I can’t thank them enough. Ted Barnhart very happy customer

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

I have purchased 2 -Ford F150 from pilson auto . Every time they were great to buy from. Will purchase in the future also Curtious and professional . And the staff were great to work with

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car