Not a pleasant experience
January 1, 2014
Got my new 2012 Expedition Limited with all the options.
Car showed vibration in the first week. Replaced tyre, but balanced, and aligned in vain. All shock absorbers were replaced for leaks and three of them were replaced twice for leaks. The vehicle has an engine vibration at around 1200 - 1800 rpm. 1500 was the worst point. In idle the car shook like it was out of tune. Battery failed in the first twelve months.
After 12 months, vibration increased, and engine noise became a concern, and due to vibration on the road, trim noises were heard around the car. Warranty covered all repairs but could not remove vibration of the engine nor driving vibrations. The explanation always come that my expectations are high, which is an excuse not to replace the car from day one. It could be just mine, or a part of a faulty batch, because I own a 2011 Ford Fusion SE and a 2013 Explorer XLT and both are running very well.
The vehicle has a strong engine, and a lot of space. I like its masculine lines and cabin material. I would have loved to keep it for long. I am angry that they were always in denial which made me get rid of the Expedition with just 18,000 miles on it.