Used 2016 Ford Explorer for Sale in Phoenix, AZ

Recent looking for a new vehicle via online. Received tremendous follow up immediately from the moment I submit a form. Have yet to make a decision as to where I will be purchasing my next vehicle. However, this dealership is certainly in the running to earn my business.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Was visiting Phoenix when I had a critical requirement to replace part of my gas tank so I could get back to San Diego. Stopped in mid-day to assess the situation, and was told the parts would be shipped in the next morning. Arrived at 7:00, and was told it'd take 2 hours. About an hour and 40 minutes later, all fixed. Great service. Oscar was warm, kind, professional, and extremely competent. Was very happy I took it to Showcase Honda, and will be back if/when I need service while visiting Phoenix.

Love this vehicle. Could use more bells and whistles, but a really good car. It’s roomy, comfy, and my kids love it. I’m a lefty and have to get use to the steering wheel controls.

I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M

So far I am really impressed with the vehicle. It has more bells and whistles than I expected. It is quiet, rides smoothly, is roomy and comfortable. I love the heated seats and being able to Sync to my phone. I've only had it a few days, but I'm sure I'll discover more features that I love.

We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I highly recommend William (Bill Marority) as the one and only guy to buy a car from! Dedicated, Good Listener, Hard working and Honest. Chuck the Sales Concierge is also a great guy! Greg & Trudy

We love the comfort and all the bells and whistles My husband likes the twin turbo for speed I love the heated seats and park assist

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This vehicle has all the quiet and power I could ask for. Great styling and and convince options. Would definitely buy at West Herr again.

I purchased a 2015 Porsche 911 Turbo from Certified Benz and Beemer several months back???there were some chips along the front fender when the car was delivered, and I protested to the dealership to no avail. I was dissatisfied, and made a harsh assessment during my review. I am thrilled BEYOND to rescind those remarks after speaking with the owner late last week. (I was on vacation at the time and we have traded phone calls over the last few weeks) There was no quibbling, no excuses....simply he said they didn???t handle it correctly and he wanted to know what he could do (anything) to make it right! Talk about a breath of fresh air....he took the time to go back (on a sale already closed) and try and remedy a situation. He had already spoken with/to his employees and then reached out to me to see what he could do. He then told me if I was ever in the market for another car to please reach out to him personally. Jack is a stand-up guy and his humility and integrity are no doubt why his dealership is so successful. You simply do NOT see this level of customer service and commitment (anywhere) any more....least of all in the car business. He has re-earned my business! The car is magnificent and I didn???t ???want anything??? in return???I had the minor repairs made, and Jack even offered to pay for those. I am happy to report a great ending to my car buying experience!

Very eye appealing. Good mileage. The XLT 202A package has almost the same equipment as a limited model. My vehicle has 50,ooo miles on it and it drives like new.

The A/C started blowing hot air, which is not good in Phoenix when it's 105, one phone call to service and quick trip to the dealership and David took it from there. He got the vehicle in and the Technician quickly had it fixed. The Service Drive Staff was very Polite and Professional throughout the whole experience.

I got into my 2016 explorer limited yesterday , the lumbar support , left side drivers seat was bulging so much I could not sit comfortably, got out looked at it , got back in pushed back a little and it deflated, most likely broke, it will be interesting to see what ford says timorrow

I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that opens all the windows and sunroof to let the heat out. Everything worked perfectly until I closed the windows. The right rear window made a sound like breaking glass with a loud snap and would not close. I immediately called Tony at Chapman BMW and left a message and noticed it was 3:47PM. After completing my call I headed straight for the dealership. About 12 minutes later my phone rang and it was Tony telling me to bring the car in...at this point, I was a mere 5 minutes away. The really cool part was that I was there five minutes later and when I pulled into the garage area my name was already on the marquis above the driveway, and my loaner car was already there running. Tony took my wife and I into his office...his very air-conditioned 72 degree office...and had me sign a work order and then we got into the 430i he loaned us, and we were home ten minutes later. Around 2pm the next day my car was done and waiting in the driveway all washed and waxed...they even used tire shine. It was awesome. Anytime I have had a problem with my car, Tony has diagnosed it correctly and fixed it correctly and been very straightforward about the costs. I have NEVER had to take it back to have a repair repeated. Thanks Tony!!

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

Wow just wow I've never been to such a laid back comfortable dealership. Not stuffy with a bunch of shirt and tie wearing robots. Luxury Motorsports is welcoming and had the perfect 2016 Challenger for me. the best part was they got me an ever lower payment than three other dealers who had "advertised" lower prices. I am glad I purchased my car there. Big shout out to Kenny the sales manager with rockstar hair.

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

Very disappointed with our service here. Our 2015 sonatas lease came to an end so we went to the Bell Rd location to drop it off. The salesman convinced us to lease a new 2018 sonata and have my old 2007 Toyota Corolla as a down payment and they would take care of the remaining payments (which was ONE payment of $193). We just got a bill for this last payment saying it was overdue. We called Chapman Hyundai and spoke to the manager Alex. He said the guy who sold us the car no longer works there and there's no record anywhere saying they would take care of the remaining payment. I explained this is what we were told and we weren't even going to lease another car that day but with all the good deals that were being offered we thought, why not? He told me he would call me back to see if there's anything they could do. I waited the whole day and no call back. I called the next day and he said no, that's not what we agreed on and we can give you 2 complimentary oil changes (worth $40). I explained this is more than money now, this is just good business and having integrity. I asked if he could at least give us one more free oil change and he said (again) I will call you back. And guess What? He has never called me back. This is such poor service, especially in dealing with the Manager himself I thought he would at least uphold their word. It's $193 profit for them now but a for sure $1000's loss later when we decide not to lease through them again. Update-thanks to the manager George, we received a full refund. Thank you George for being a man of your word, much appreciated!

The company I worked for provided these as company cars. After I left that company I bought one myself because they were such good, comfortable, functional, and reliable cars! Highly recommend them!

Went to see Mike at carizona he had a great sence for the vehicle I was looking for just by talking to him over the phone i went to the deslership and he had a couple of vehicles already to go for me to test drive it was a great experience

this care is an excellent choice for a busy family. very roomy, with third row seat if you need it. while practical, it is also well appointed with nice options such as heated rear seats and steering wheel. perfect compromise of practicality and luxury.

My wife and I have owned a Hyundai Santa Fe for 11 years and this year it turned 186000 miles. Easily the best car we have ever owned. And we would buy a Hyundai again but we wanted a truck to replace "old reliable." So we did our research and knew what we wanted a truck with as much reliability as our old Hyundai. I wanted a Dodge 1500 crew cab for the ruggedness and reliability and my wife was Intested in the Toyota Tacoma for the reliability and the drivability. And we know we clould not afford a brand new truck. So after a week of truck shopping and disappointment. We were driving past the Hyundai dealership and I saw a Dodge Ram 1500 crew cab in our price range. So we stopped in to check it out. When my wife and I pulled up we made a bet to see how long to would take for a salesmen to acknowledge us... we were both wrong, Chris welcomed us with amazing finesse and professionalism. We explained to him our price range and wants and needs. He said he had the perfect truck for us. So we followed him out to the lot and he shows us a Nissan Frontier crew cab SV. At first I was frustrated because it was not the Dodge. But after test driving them both my wife and I realize that Chris had our best interest in mind. The Nissan was more reliable then the Dodge and my wife was more confident driving the Nissan. So now we own an a great truck and are so happy. Hyundai is an amazing brand, Earnhardt Hyundai has an incredible staff and Chris is the best of the best. Please do yourself a favor and stop by, no matter what type of vehicle your looking for. You just might be surprised.

I raise service dogs and require enough room for a large crate. Many other SUV's are too rounded in the rear to fit a crate and carry four passengers. The Explorer fits all of this very nicely. Great SUV all around.

Took my 2015 Explorer in to Auto Nation Ford-Scottsdale, Arizona yesterday for help in checking damage from a trash can that struck front on freeway. Service Advisor Tom Goodfellow was exceptional to deal with. They took great care of me, found a couple of things that needed to be addressed and had me back on the road in an unbelievable short time.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Several different models to fit your needs. The Platinum has all the bells and whistles with a twin turbo EcoBoost engine which is really fun to drive. We also have a rear DVD system for the kids which is great for longer trips. So far no complaints.

Had and issue with my stereo. Made an appointment and took it in to have it looked at. My service rep was Justin Reed. He was very great right from the start. I purchased a Ford Fiesta hatchback from Peoria Ford and my last visit was not so pleasant, so I was a bit nervous about how it would go. Needless to say I was very pleasantly surprised. Justin took good care of me and made sure I knew what was going on the entire time. The waiting facilities were also good. The only criticism I have about that is they should sync their big screens so there isn't multiple audio signals. Too much to try and listen to. Luckily I brought my iPad and they have free wifi. Very pleasant experience all around mostly thanks to Justin. Thanx guys.

Survived a roll over accident in the last explorer with only seatbelt bruises. Replaced it with a newer model. It is so comfortable, reliable, and fun to drive. We will be driving explorers for a long time.

Never did I think I would say the words ???Wow, that was easy??? when talking about purchasing a new car from a dealership. We have purchased from the same dealership for over 10 years, and even with the relationship we have built in the process at ???the other place???, the experience at Mercedes-Benz of Gilbert was above and beyond. From the very first response to my email regarding a vehicle on the lot to the moment we drove this beauty off into the sunset, Arnold Lim was a breath of fresh air. He, along with Ed and Jose made our first Mercedes purchase a fast and no-nonsense experience. There was zero ???let me talk to my manager??? garbage like you get at most dealerships. Christian in finance was easy, quick and fun to work with. The transaction was seamless. We had zero hesitation buying from Mercedes-Benz of Gilbert once we met the team. Thank you, Arnold, so much for your assistance and answering my 80 emails so quickly. We love our new C43 and look forward to being part of the Mercedes family!

Replaced a Alcadia Denali with this Explorer Limited. Huge improvement with the Explorer. Better looking, and way more reliable. Only thing I wish is if it got better mpg than my F150 does with a V8.

Let me start out by saying my family and I have not purchased a brand new vehicle from a dealership since 2002. However my parents car was getting very old (1998 Honda Accord) and unsafe to drive so we looked into a Toyota as they are one of the most (if not most) reliable and dependable brands among car manufacturers. My father wanted a Corolla so I started doing my research on pricing and submitted my offer to 6-8 dealerships in the valley. I got many calls from different salesman, some were rude and aggressive, others offered me terrible pricing on the vehicle which I knew was overpriced. That was until Ron Munday had contacted me that same day, he was not the first salesman I spoke with over the phone however he was the only salesman that left a great impression (calm and patient) on me that day. He claimed Big Two Toyota would beat anyone's pricing as long as I brought him a certified quote from a competing dealership. I took up his offer and drove to the dealership to very next day to negotiate further on pricing and he did not lie at all when he said he could beat any competitors' pricing. I did not the purchase the vehicle that same day as my father wanted it to discuss pricing with my mother however the very next morning I had contacted competing dealerships to ensure my pricing was the lowest and indeed no one in the valley wanted to sell me a brand new 2017 Corolla SE for what Big Two Toyota was selling it to me for. Knowing that, I closed the deal with Mr. Munday that same morning (8/12/2017) and I can honestly say even though it is my first time purchasing a car through a dealership, I can speak volumes of how professional Ron Munday and Big Two treated my family and I. We felt welcomed and apart of the family the second we stepped foot into the dealership. Honestly, even if other dealerships were quoting a cheaper price I would have gladly given the sale to Mr. Munday for his professionalism and enthusiasm throughout the entire process and having to put up with me. He even gone as far as feeding my whole family to lunch while our new car was getting washed and ready to drive off the lot. Overall I am 110% satisfied and would recommend ANYONE to shop at Big Two Toyota as they demonstrate and deliver an excellent car buying experience. I can say I am a life-long customer at Big Two Toyota and our next future purchase will definitely be through this dealership again. Ask for Ron Munday, you will not be disappointed!

The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle

This is the second Jeep Wrangler I purchased from Larry Miller Jeep in Surprise. I initially did not come to this dealership to purchase my Wrangler. I ordered one from Larry Miller Jeep in Avondale which is closer to my house. I went there to pick it up last Friday night and was low-balled on my trade. I called up Larry Millse Miller Jeep in Surprise and spoke with Cody on the phone and he said to come on in. I'm glad I did. They ended up giving me $3,000 more for my trade then the other dealership. We found a Wrangler that was pretty close to what I had ordered. Brandon was my salesman and Cody and Scott were helping him out to make sure the deal was put together right. The General Manager Glen stepped up on my trade to make this deal happen. He did the same about 5 years ago when I bought my 2013 Wrangler from them. The atmosphere at this dealership is the way a dealership should be. You feel good when you walk in and are treated very nicely . They do business the right way, with respect, honesty, integrity, and ethics. I also had a great experience in the finance department. They gave me a great rate were able to get me in and out pretty quickly. I will never go anywhere else again and try to buy a Wrangler. I learned my lesson.

So far the Explorer has met or exceeded our expectations. It has every available option and the controls easy to navigate. Its a real head turner and we have gotten lots of complements on it.

Took care of our noise problem and found that vehicle needed aligned and took care of that.

HUGE on the inside, plenty of leg room in all 3 rows, 2nd and 3rd rows well designed for folding, the spare tire is inside, which is a nice change, well thought out controls.

If you're looking for the REAL deal visit Matthew and Elvis at the bell road location. I have never had a better truck buying experience and would recommend them to anyone! Professional, fun and fast. I now have a beautiful Ford truck they went the extra mile, big THANK YOU!

Always loved Ford Explorers. And once again this one has not let me down. I would buy this again too because ford puts out a great reliable product.