This was a good car-buying experience. The salesman was Richard Cortez and he was calm, practical, listened to what I said and didn’t try to override me. No one at this dealership wasted time, and although everyone wants to get the best deal possible, especially a car dealership, I never felt less than in control of the negotiation or pressured. I felt that Richard had his manager’s support throughout. Everyone was nice as well as low key, including the finance manager I dealt with. I like the CX5 I bought, but to put the cherry on top, the GM of the dealership, largest in the city, thanked me for my business. Kudos to North Park Mazda.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
Casper provided outstanding customer service, was extremely knowledgeable and professional. We had some setbacks trying to find the car I wanted, but Casper went above and beyond to provide us with the best option to ensure we were happy with our purchase. We ended up purchasing a 2019 Beautiful burgundy velvet Nautilus. It’s exactly what I wanted. Thanks to Casper and his team for making this happen. You all have a customer for life.
Jose was assigned to help me. He was very helpful and knowledgeable. I very much wanted to do business with him but they didn't have the exact car I was looking for.
by Gina from MA
December 4, 2018
this care is an excellent choice for a busy family. very roomy, with third row seat if you need it. while practical, it is also well appointed with nice options such as heated rear seats and steering wheel. perfect compromise of practicality and luxury.
I raise service dogs and require enough room for a large crate. Many other SUV's are too rounded in the rear to fit a crate and carry four passengers. The Explorer fits all of this very nicely. Great SUV all around.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
First time owning one so far it’s awesome
by Harleygirl65 from Canonsburg, pa
November 10, 2018
Roomiest vehicle I have ever owned. Very comfortable and drives great. All the whistles and bells you could ever want. Vehicle looks brand new and it is a 2016
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
I happened to view the sight and seen 3 cars to my liking. I was called immediately. Danny K actually got the ball rolling and transferred the vehicle from A to B in less then a week. My husband and I were just going to see the car and fell in love. We drove her home that night. The process was extremely quick.
Came here for a door handle replacement and was quoted 400 dollars at gunn nissan but came here and Dustin and the crew were able to do it for 150 dollars. The staff was friendly and prompt to get the issue resolved. I would definitely reccomend this dealership to anyone having issues with there nissan. And look forward to doing business with them in the future
Even though we couldn't walk out with a vehicle at this time, customer service was great, and I loved that they are straightforward and fast on theirs service. We will definitely come back when we are ready and have already referred family.
Fixed Or Repaired Daily
by ZRacer83 from Orange County, CA
December 22, 2018
Love the look, size, and performance. Hate Ford reliability and quality control. Here are a few of the problems we have had: Transmission went out at 5k miles, PTU (transfer case) literally blew up st 22k, radiator fans relaced at 15k, 2 set of xxx Hankook tires thst Ford insisted there was nothing wrong with them, then issued a TSB admitting there were problems with them, headlights developed stress crack, A/C vent broke st 20k, nattery went out in 2 years, sest upholstery clips constantly come undone, and a carbon monoxide recall.
Process and everything was really quick and friendly. Only problem I had was with the Vehicle coverage I didn’t know it was optional. Other than that I bought a 2016 Nissan Altima, runs great really low mileage also payments are under $250 a month.. I really recommend if you want a down low payment also awesome monthly rate ... Also David Drumm is awesome at what he do with his job also the kids!! Thinking about financing a second car for sure!!!
One of the most elegant vehicles I've ever owned
by KB from Warrensburg MO
January 2, 2019
Very eye appealing. Good mileage. The XLT 202A package has almost the same equipment as a limited model. My vehicle has 50,ooo miles on it and it drives like new.
Coming to Jordan Ford was a very pleasant experience. From the moment we stepped onto the lot, PJ, our sales rep greeted us and took us straight to our future 4Runner with no sales pressure whatsoever. From there he took my wife out on a test drive while I waited with our three year old in the Lobby. After that I took the 4Runner out myself with PJ. Not once was he pushy. He waited till we were done with our test drive. We explained the situation that we were not ready to buy that day and he understood completely. We walked away with a sales purchase order that was good for 5 days after saving us even more money from the asking price. I expressed that the 4Runner had a strange smell in the interior and so they detailed it and shampooed the entire thing. After we got approval on loan he drove 40 minutes to our place of business to deliver paperwork so we wouldn't have to come into the dealership. After that, he advised that the truck was clean but needed to air out for at least a day due to concerns of any leftover fumes from the cleaning treatment. On delivery day, he drove from San Antonio to San Marcos so we wouldn't have to travel all the way down to him. PJ treated us like family and for that we are grateful. We will definitely be buying from them again. Can't say we've had better service anywhere else! Thank you PJ Julian, Paulina and Aaron
I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
by Cscottn from Austin tx
January 3, 2019
The company I worked for provided these as company cars. After I left that company I bought one myself because they were such good, comfortable, functional, and reliable cars! Highly recommend them!
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