Used 2020 Ford Explorer for sale near Troy, MI

Best dealer !! Charlie Wagner took great care of us !!! Thank you. I will tell all of my friends to use Jack Demmer dealership!!!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I had an amazing experience at this dealership thanks to three outstanding team members. Michael Halloran went above and beyond to help me find the exact car I wanted at a price I was comfortable with. He was extremely responsive and made the whole process smooth from start to finish. Despise him being extremely busy, he made sure to give me his full attention when working with me through this process. Josh A was also fantastic. He took the time to answer every single one of my questions and made sure I felt confident in my decision. Malachi Link was incredibly helpful as well. He explained everything I needed to know about charging my new vehicle and never hesitated to answer my questions, no matter the day or time. Together, they made my leading experience stress free and enjoyable. Highly recommend working with this team!

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

First class dealership. No pressure buying. Great service department that doesn?t try to oversell the need for services, but still does a fantastic job.!

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

I had a very Great experience at Serra and would go back and lease again

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

I recently purchased my new 2025 Chevy Traverse and I?m absolutely pleased with the excellent service and seamless purchasing experience. Mr. Obi, my salesman, was exceptionally helpful throughout the entire process?he made sure I had everything I wanted and went above and beyond to ensure that every detail was taken care of. From start to finish, it was a pleasant and smooth transaction, and I couldn?t be happier with my purchase!

My Outback's ABS lights went on and I lost power steering. LaFontaine was the closest dealership to have it towed to. I called ahead to let them know what was happening and the tow would take about 2 hrs to get to them, and I would need a rental if possible. When we arrived it was a quick in take and they had my rental ready to go. They texted and sent video of the repair process, which made it easy to respond to while I was working. Was able to approve repairs over the phone, nice and easy.

They didn't have a Soul in stock and they worked with another dealer to get me one and they worked with my insurance company to get that set up with it being a Holiday weekend. The experience, my salesman and the manager, provided a five star rating.

Excellent service at Serra Buick! The service was professional, friendly, and Jacob kept me updated throughout. My car was ready on time and the whole process was smooth. Highly recommend this service department!

Todd Schiftar was more than a regular salesman, he was helpful,patient, and kind which is hard to come by in today’s world. He kept his word and got me in the exact car I wanted. 100% recommend anyone to go see him at George’s.

Had a great experience with Quattro Motors. Raymond had great communication and made the buying process easy. I would buy from them again and recommend them

Pierce was friendly, professional and efficient in helping me get the new fuel pump exchanged. I had a limited amount of time and Pierce went above and beyond in talking with the mechanics to see if it was possible to finish the work in 3 hours instead of 4. I had an appointment that I had to make. The mechanic agreed and even better, they finished earlier than the deadline. I greatly appreciated Pierce intervening for me.

the sales rep was great, the experience was great overall. we were able to communicate really well. leaving as a happy customer. thank you. 100% recommend

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

Jeff Boller is the best salesperson to work with. Finds the vehicle you need and gets it ready for pickup seamlessly. Thanks much again Jeff

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

The service staff from Ryan who met me in the parking lot to Linda sales and Steve financial were professional and very efficient. They answered all my questions and I’m happy with my 2018 Ford Edge!!

Brian crayne excellent salesman very friendly. Got us in a car, quick and fast👍🏻😁best salesmen ever

Ed Lazette is awesome. Very kind and thorough. He got me into the perfect vehicle for me. He's the best!!