Used Ford Explorer XLT for sale near Stafford, CT

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I am very particular as to who works on my vehicle. I have always trusted Ray Seraphin Ford and would not take it anywhere else for maintenance. Work has always been done in a timely manner and more importantly, done right the first time. Thank you to the technicians, the gals at the service desk, and Craig and Bruce for another excellent service visit and job well-done. See you again soon.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Miguel was very helpful with setting up my new vehicle. Chris in financing was a great guy to work with for my auto loan. Jose Pabon was great to work with in sales.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

The second you pick up the phone and call, they are very pleasantly friendly. They answer all of your questions, been a family business for a long time. Theyll always negotiate a decent price or work with you. Any concerns, they make you feel like family!!!. I recommend this place to any one that comes or lives in worcester!!!! My next suv will be from here ONLY!! Give them a call you will see for yourself!!

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Great Quick Lane service. Helpful and easy. Dropped me off at work and offered to pick up as well. Very convenient. Fast Overall, a Good value.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

service is ALWAYS superb. i was in and out in less time than they told me originally. i have purchased several cars at Marcotte. they always treat me with respect and as a professional.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Elizabeth W provided excellent service was friendly and informative a real asset for the dealership. The facility is very clean and well maintained the service tech did amazing job highly recommend them.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

As always everything was great from beginning to end. Marcotte Ford is the only place to go for great service and purchasing or leasing vehicles.

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

From the beginning of the buying process, From finding me a vehicle t liked, or as close.was fantastic, salesmen as color, make model, packages, and showed me a truck he thought would please me, he was right on the money.was able to take the vehicle home also.i would recommend ,marcott sales no.1.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

professional service appreciated. Had routine car service and work done efficiently and expertly in a timely manner.. waiting area was pleasant and customer friendly. i was pleased with service.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

I was in a spot and was well taken care of they went out of their way to help me out. They brought me to bank home for my title. Went from stranded to taken care of

Just bought a 2024 Ford Edge. Process was easy and staff friendly and professional. Provides and reviewed all relevant information and documentation. Would recommend this dealership to anyone.

Outstanding Great experience and knowledge of sales person. The other staff was very helpful. My new truck is awesome. Bye bye bye bye bye. Great experience

Went to Moncaco Ford for service - brake inspection. Mickki did great job at get my Escape SUV serviced. Needed rear brakes.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.