Used Ford Explorer for Sale in Graham, NC

I am very pleased with the staff and workmanship. One complaint: someone rummaged through my dash, console, and hatch looking for the lugnut to use for the tires. I had strategically, for safety and security, placed two pairs of sunglasses in the dash and the garage door opener in the console to find that everything in these compartments were topsy turvey because someone rummaged through these compartments and made a big mess. Had someone called me, I would have gladly told them where to find the lugnut. Please be sure the manager is aware that someone is rummaging through the vehicles without authorization. The customer should be called first. Suppose it wasn't one in the vehicle? They did find mine and they had to look good for it for where it was - I truly don't appreciate knowing that someone went through all my belongings in my vehicle. And . . . . it was put back in the wrong spot. When I arrived home, I had to look for the garage door opener as it had fallen to the bottom of the console due to the mess someone had made. In these instances, please call the customer first. I know I would certainly appreciate it instead of someone making a mess of my belongings.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Always a quick turn around time. Service prices are a little higher than other places, but OK for dealership

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Very happy with price and service! They explained what was wrong and made me feel comfortable with replacing the damaged parts.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Great service, really enjoyed the rebate offer given at checkout!

This car meets all my needs. It allows me to carry groceries, friends and camping gear. All I need I a car. Will be buying from Cars.com again .

You seems to always do a great job we are pleased with your service staff

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Five stars all around! This year will mark my 20th year working with your dealership. From buying a car to servicing it, which let’s face it- Toyota’s hardly break, if ever, and that due to your kindness and lack of sales pressure, I couldn’t be happier.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Jessica provided the one positive experience EVER in buying a car and I have definitely purchased my fair share of automobiles! She was not pushy but professional and knowledgable in every aspect of her job. She was very "real" and made the experience actually fun. Even when I had been there for literally hours, she enthusiastically jumped in to provide any service and answer even the most basic question (especially involving the technology of the car. This is my 3rd car (including my dad's 2006 auto) at Rice and once again, I am not disappointed! I would definitely ask Miss Jessica to be my person again!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I purchased a 2016 Honda Odyssey on September 30th. Crown had to competitively bid against (6)other Honda dealerships. Crown's internet sales manager Oliver George was the only bidder to submit his bid correctly the first time! When I bid a second time at end of the month Crown was the most competitive. When I arrived at dealership I met briefly with Oliver, I reviewed the car and it was exactly as I expected and worked perfectly. Lastly I met with the finance manager Mr Tran he was friendly and professional. I wanted to leave a deposit for vehicle and he insisted they would hold vehicle until I received my check from my bank the following day. I arrived the following day and the car was still there and detailed spotlessly. It took less than one hour to process the paperwork, get keys etc. Reggie did a great job getting me out the door in a timely manner so I could pick up my son! He took extra time to show my wife features of the vehicle later that night. Crown Honda did exactly what I requested and I got a great price. No pushy up selling just a straightforward bussiness transaction. Purchasing a new car is a major investment and I look forward to dealing with Crown Honda's team in the future. Steve & family

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

Apologies for the formatting, line breaks don't seem to work in the review.-------------- Pros: Price listed online was the actual price Salespeople willing to follow up on your requests for info No hassles taking the vehicle to a mechanic, encouraged to do so ---------- Cons: No adjustments in price on the vehicle Low value on trade (individual vehicle, could be different for others) ----------- I sent a request to Impex Auto sales requesting information about a specific vehicle, they were prompt in getting back with me, and checked in several times to let me know it was still on the lot (I had to drive a fair distance to look at it). While this could have come across as pushy Robert did a good job of making sure I had the info I needed before I left my home. ------------ The vehicle itself was as described. After taking it to a third party mechanic I was told that it was in generally good condition, but would need the front brakes changed soon and the spare/jack was missing. For anyone looking at a purchase I would recommend getting a mechanic to check your vehicle out, as Impex doesn't currently have a servicing dept. (this is a best practice regardless of the dealership) ------------ Impex agreed to replace the missing tire and carjack, but wouldn't adjust the price for the brakes, since it had passed the state inspection recently. Their offer for my trade was fairly low. The vehicle had issues but I had been offered substantially more by a carmax in my area within the last month. If you have any questions about the value of your trade I would recommend finding an alternate way to sell it (based on my experience) ------------ I completed the purchase ( I had my own financing so can't comment on their process) and got ready to go but the jack hadn't been placed in the vehicle. Once I called their attention to it this was resolved, but if I hadn't checked I would have driven off without it. ------------- Overall I'm happy with my experience. I got a decent price on the vehicle I went to the dealership to buy. While the experience wasn't perfect (anticipated repairs not adjusted on the price, low trade value, jack not placed in vehicle) I was pleased by the responsiveness of the staff to my requests, a pleasant overall experience, and would recommend this dealership to anyone who has done their due diligence on their purchase.

So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.

I hate buying cars. In fact, I hate dealing with major automobile sales, service, and other people of automobile organizations of any type at any time. I had just moved from the Mountain West to NC and needed a new car. We had had my wife's Cadillac serviced at another dealer when we first arrived and paid over $600 for a 60,000 mile service and they didn't even catch, much less replace the torn windshield wiper blade we had. I put off walking into another dealers to look for a new car for 2 months. Finally, I searched online for a car the would fit my personal needs. I settled on an Impala and put the word out online. Offers came in from area dealers. Dreading the interaction I picked Hendrick Southpoint first (it was closest), set up an appointment and went in. Things did not start well, JJ is a Dallas Cowboys fan, I root for the Washington Redskins. To ward off my rising anxiety, I told JJ that I was not looking forward to the interaction and the BS that would come. I said I had walked out of many places in my life because of the hassle of purchasing major items, especially cars. He said, "I understand." I thought, "well, there's BS #1." He offered a test drive right away and afterward we got down to specs and dollars. I told him that I didn't want that car I drove at that price and described what I wanted. It wasn't on the lot. Instead of trying to sell me one on the lot, JJ went looking for the car nearest to my specifications that he could find. We reviewed it on paper going over every detail to make sure it met my desires. Then I gave him a price, he took it to his manager (of course, part of the system I hate) but the manager came out and talked turkey right away. Clearly JJ had told him that I wouldn't hesitate to walk if I thought there was too much BS. He started calling other dealer GM friends of his to find a car that matched as he couldn't find one in the area. He located one in Delaware and traded a truck for it (I could hear the gulp outside his office). The finance guy didn't give me any hassle either -- no this warranty or that support system. When we were through I wasn't even charged a destination fee so I bought the "optional" $199 oil service "plan" as a sign of good will. The one problem was getting the car over Christmas weekend. It took them a few days longer than promised, but it made sense--who wanted to give up their Christmas to drive 400 plus miles to get me a car. JJ kept me posted on things and when I reminded him that Hendricks had my money, car unseen for a week, he found a way to make up for it. When we first saw the car, it was gorgeous, especially the interior, with most of what we wanted and little of what we didn't. Another customer group coming through the show room saw it and literally gasped. They loved the color and design. JJ was true to his word, worked hard to meet my fairly inflexible demands, dealt well with his colleagues and made sure I got what I wanted. Over the week that this purchase activity went on I was receiving calls, texts, and emails from other dealers in the area, but their offers were no where enticing enough to get me to drive over their way. In the end, thanks to JJ and the Hendricks team behind him I actually enjoyed buying the car. I even found an excuse (not enough air in the tires) to go back a week later and say hi to everyone. The service people were as responsive and nice as JJ, plus they didn't root for the Cowboys. Every time I look at the car I smile at the fun it was making the purchase.

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

I highly recommend the salesman Terrell and everyone over at Crown Honda pre owned! Dorian in the finance department was also amazing to work with. They went above and beyond with everything tonight when I bought my car. It was worth every bit of the 2 hour drive after work. I can't say enough good things about my car buying experience tonight! I will be recommending everyone I know to go there! Thank you again!

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Manager Jason Davis made this experience easy and quick! The entire staff was friendly, professional and helpful. I was nervous buying a car on my own, but Jason was very patient and explained everything so I could understand it. I will never buy a car anywhere else! Thank you Crown Dodge..I am very happy and i love my new "pre-owned " car!!

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Shopping for a vehicle for 2+ months. Ran across a Ford Edge offer from Fiat of the Triad. Sent an email for a return call to discuss. Received a call after hours, 9pm that same day. The call came from Corey Cooley, General Manager, and he gave me the best price. I am from Lynchburg, VA and had another quote for the same vehicle and trim package for $1,000 less. But I went for the offer based on the source and attention to detail. There were no hidden fees or costs. Best buying process I have ever experienced.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

The dealership personal was outstanding from the (Stacey) used car manager, to (Lee) finance manager, to the technician that detailed my new car. But 👍👍👍👍👍 for Justin Bailey. He was Awesome. The attention to detail, his knowledge about the Porsche Panamera and he has a great personality. My wife and I truly enjoyed the purchasing experience. Thank you so much, God bless - Rev. Joshua and Lynette Jaques, Jr.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.