Used Ford Explorer for Sale in Grand Rapids, MI

Easy to navigate facility; friendly honest people. Fair pricing, I didn’t feel overcharged. Quick auto repair service. Very clean waiting area with enough seating.

Your service folks were fine, but I am disappointed with Ford Motor Company with not dealing with my 2012 Ford Focus with known issues with the transmission/clutch operation history. I paid over $100 recently to get diagnosed with issue that was already known from previous dealer visits, and remedy was now quoted at over $1000 to fix. Runs the same as when I bought (rough shifting always, from day one as known issue with this model), and explained to anther Ford Dealer previously, but now is not eligible for extended warranty fix. Dealer would not fix under warranty earlier, before mileage limit exceeded.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I had a recall for my 2008 Ford Edge. I called closer dealers but got voice mails. I have a good friend that works for Fox Ford so I decided to call them. Picked up the phone right away. Everyone from phone call to face-to-face were friendly and got the work done when they said they would. And I didn't have to call them to see how the work was going, they called me FIRST!! (That's very rare). My only complaint: parking. It really is a cluster and one would be tempted to judge the book by the cover. Don't. Good people. Good service.

My mechanic took the time to look at an imperfection on the rim of my 2016 Mazda 6 GT. After explaining that what he saw was not normal and possibly a manufacturing issue, he took pictures and got me an order of 4 new rims ( that way the paint matches ). This was an unexpected surprise, but I couldn't be happier. Thank you!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I have been Sharpe’s customers since 2001. I purchased from these people three X5 V8 and two 7 LI series vehicles. Always polite, ready to help. The service a little pricey but good quality. Tom Dunn, service manager, Jason Bigollow service advisor, George Sr., George Jr. owners, Bill service technician all special people. Certainly not everything goes 100% perfect but overall it is one of the best dealerships I worked with.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

I have been a Ford owner my whole life, I came from a "Ford" family. My vehicle stalled out on me and I luckily chose the Keller ford dealership on Alpine. I use my vehicle for work and am very dependent on it to make a living. I am a Respiratory Therapist that does home health care and I have many patients that need help so its critical for me to make it to their homes. I made an appointment to have my vehicle looked at with Tracey Thompson. This young lady treated me with the most respect and professionalism that I have rarely seen. I just had a tune up done somewhere else and showed her the receipt on the work that I paid for. My prior tune up was only 10,000 miles ago and the prior mechanic didnt change my spark plugs or coil packs that I paid for and didnt even tighten the spark plugs that he did replace. Tracey brought this to my attention and I was able to have a fantastic running vehicle again. She called me and followed up on the appointment that I had made showed me honesty with an, "I care attitude" that is hard to find. I havnt been treated with so much courtesy and respect from a repair service before. I just wanted to personally thank Tracey Thompson and Keller Ford for the honesty and dedication to service that was givin. Ill never take my vehicle anywhere else because of this young lady. I hope this review reaches others so they know they can count on this dealerships integrity. Thanks again Tracey for your hard work, its really appreciated by me and the families that I count on me to help there loved ones.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Thanks for all your help, Jay! You were very attentive and worked hard to find the car that met my needs. Although your stock did not have exactly what I needed and I did purchase elsewhere, I appreciate your professional and fun personality! I will be back:)

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

My husband and I worked with Jay Kadlec at Keller Ford. We came in asking to test drive a specific vehicle. He was happy to oblige and provide us with all of the necessary information we asked for while also being flexible and answering our various questions regarding this and other vehicles on the lot. He wasn't pushy and gave us all the info we needed right up front. Thanks, Keller Ford!

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Everything was great I loved every single bit of it , I have absolutely nothing to complain about, it was top notch and then some.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

My situation was a bit unique as I'm a 100% disabled veteran that stopped working 9 months ago. Needless to say, my credit was decimated while I was waiting for the VA and Social Security to begin disability payments. I was very skeptical that I would be able to get financed for anything. I really needed a different vehicle as my van was about to die. I started my vehicle search through USAA car buying service who recommended Harold Ziegler Lowell. Steve Gilbert was the sales associate who contacted me from the dealership. I had already looked through their inventory online and had a truck picked out that I wanted to test drive. Long story short, I fell in love with the truck but was still very skeptical about financing. Jason from their Finance department and Steve both worked some serious magic and were able to find me and my wife a lender who would work with us despite our negative credit. We even got a very reasonable interest rate! The whole buying process took about a week as finding a lender took a bit, but through out the whole process, Steve and Jason kept us in the loop and informed. I couldn't ask for better service and quality of customer care. I made an hour drive to work with these guys and it was totally worth it. No pressure, 100% up front and honest, high integrity, and overall awesome are only a few ways to describe HZ Lowell. There are not enough positive adjectives in the English language to adequately describe how awesome this dealership and their staff are! I will definitely be buying another vehicle from Steve Gilbert again in the future. I recommend anyone reading this to please give them a call! You won't be disappointed! Thank you Steve, Jason, and HZ Lowell!

After visiting two Ford Dealerships in my search for a 2016 Edge, I am very glad I stopped into Harold Zeigler of Lowell and was lucky enough to talk to Matt Flanagan. It was one of the best car purchase experiences I've ever had. I have purchased 6 new cars over the last 20 yrs so I know how valuable it is to have an honest and knowledgeable sales person that you can trust. Matt found the car I wanted and traded my old car in for a great price--he is very efficient! I left there feeling ( and knowing) I got a great value all the way around! I would most definitely recommend Harold Zeigler of Lowell and Matt to my family and friends.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Very knowledgeable, very friendly and prompt. Upfront about all potential issues and what it would take to fix them. Would definitely recommend

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

So my friend bought a Jeep from them and at first she was having problems, but they fixed the repairs she needed in a timely matter!!! I’ve tried to take my other review down but it won’t let me, so please take it down! Very nice and courteous staff at denooyer, especially Carmen, she’s amazing to work with.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.