Used Ford Explorer for sale near Hayward, CA

This review is for Khan Nguyen who helped me purchase a used vehicle through Concord Mazda. Khan was responsive online, friendly and informative in person. Honest about what he knew, and did not know about the vehicle I purchased. Khan is competent and genuine and treated my wife and I respectfully. I never felt like a sales mark. Khan is a great asset, deserves a raise. We had issues with the dealership, But Khan’s professionalism helped us complete the sale.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Flat tire. GMC worked me in. I received a loaner vehicle so I could finish my errands. Within 2 hours, my tire was repaired and I was on my way.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I had to take my car in for a major recall. Arron Dixon was my SA. He was very attentive and very professional in taking care of my car.The car had to sit at the dealership for almost 2 months while they wait for the parts to arrive. I was very apprehensive that my car would have some type of damage or scratch for sitting outside for so long or that some mechanic would want to take the car for a joy ride. Well when the car was ready, Arron washed the car and had me inspect the car. It was perfect like the day i bought it. I waited to give this review for a few months for fear that they did'nt do the work properly. So far everything is fine and no problems. Arron and his staff did a great job fixing my car right the first time.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Service was good and prompt, but the fellow that washed the car used his finger nails and scratched the car

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Laid back experience. Cars are as is-what you see is what you get. The van we looked at was missing some components and the CD player didn’t appear to work. No negotiation, just if you like it great, if not keep looking. Sales folks are straight forward-no one is making a new best friend but they are courteous.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I had an outstanding experience at Uptown Ford in Oakland while buying a car for my dad. Mason and Marcus both went above and beyond to make me feel like a part of the Ford family. Uptown Ford stands out as the only dealership where I felt I could make an informed decision without any pressure. With an extensive selection of vehicles, the entire process, from browsing to purchasing, was seamless. I highly recommend Uptown Ford to anyone looking for a top-notch car-buying experience. If you visit, be sure to ask for Marcus or Mason—they'll take excellent care of you.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

I want to thank Sandra. She was very honest, and hard working to help me get the vehicle that 'I' wanted. She made it happen. Thank you once again Sandra and thank u United imports.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

I came home really happy after being able to get a beautiful Honda odyssey. All this would not be possible if Tim where not there.He did everything so we can get our van at a good price, he was there bringing us snacks and water since the whole process took a while. I don't have words to express how grateful we are with him. Just ask or look for Tim to show you the car you want to buy, and you will not be regret of doing it. He is a great person and a very nice guy. I just say tku very much Tim, for helping us to do this posible. And I hope you get a lot of clients after this review. Hope to see you soon to get a service there or just to say hi to you.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

George and joseph were very helfpful lessthan 2 hours out with anew gs after sale service is impecable

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Can’t beat Serramonte Ford’s Service Department for outstanding car and customer care. Service advisor Pamela Yeager and the team of technicians, especially Hung Le, are excellent. Serramonte Ford has kept my Ford Escape in great shape for more than a dozen years and tens of thousands of miles. I trust them to keep my Escape as safe, reliable and roadworthy as it was when it was new.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

This place is amazing! They have so many cars to choose from. Plus they have an exotics lane which is really cool, they have everything from a Benz to a Porsche! The whole buying process is very quick, I bought my car in two hours and drove home. In comparison to the Mercedes of Stevens Creek, which literally took me 8 hours to buy after I picked out my car. The only knock is the service department, which doesn’t do paint repair for scratches, even though they told me that the scratches on my car would be fixed, they only used touch up paint, which looks like I did it myself and not professionally done like I wanted. But it was a used car, so no big deal. Overall I highly recommend!

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

EVERY THING WENT GREAT AND I LOOK FORWARD TO MY NEXT SERVICE VISIT.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.

Experience was really good, good communication and good listeners and very understanding and very professional

Straightforward & fast. Anthony Guerra was super helpful & friendly. We asked for a ‘deal’ and he made it happen. I’ve bought 4 cars from various lots & this was the best experience yet.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍