Used Ford Explorer for Sale in Palatka, FL

Took my 08 Escape in for a misfire with no check engine light. Quicklane was unable to diagnose, they sent car to service department said it may take a few days for them to get to it & offered me a rental. Before leaving I asked multiple times if there was going to be a charge for the rental and was told no it was taken care of. When I came back to pick car up later that day I was told problem was spark plugs and got a quote of $845. Since I could not afford another day off work I asked the tech numerous times if the only problem was the plugs & he assured of plugs changed car would be good. I changed plugs & problem temporarily fixed. Over next 2 weeks problem gradually came back & worsened. Brought car back to Quicklane for oil change & told them misfire problem not resolved I was told to call service. Called service was told had to pay another diagnostics fee, service advisor finally agreed to do diagnostic for free. I tried to set appt for diagnostic on a Saturday & was told they have no crews on Saturdays, even though I just got a flyer from them saying hours are Mon-Fri 7-6 and Sat 8-4. So I have to wait 3 weeks for a week day off work to bring the car in(if it makes it). I have paid $179 for diagnostic test that was incorrect and a rental car that I was told I would not be charged for. Bozard was very quick to take my $ but not so quick to help resolve the issue. Update- received a call from Octavia @ Bozard she did everything to make this right. Offered to pick up my car and give me a rental while they diagnosed issues, also refunded all my $. She was absolutely a pleasure to deal with.

New residents of St. Augustine, FL and have had 3 service experiences with Jack Wilson Chevrolet. Two were of a fairly above average repair variety. All were handled very efficiently and quickly from scheduling to completion. Overall a great experience.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

We LOVE our Lincoln Continental!!! We were so impressed with the EXCELLENT professional, caring, knowledgeable and friendly service from these outstanding employees: Barry, Andy, Jena, and Rick! Five Stars! 🌟🌟🌟🌟🌟 Thank you to them, and to everyone at Bozard, for treating us like family. It was an excellent, wonderful (and fun!) experience. Heartfelt thanks!!! 😍😎

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Date: Mon, 12 Jun 2017 09:04:10 -0400 Subject: Warranty Repair/Service Cudo's Jeff, I appreciate the ???Top Notch??? valet service I received from you and the Bozard team in handling my warranty claim with the corrosion element effecting the integrity of the hood of my 2014 Lincoln Mkz. From start to finish, I believe that you were an integral part in orchestrating the outcome, and doing just ???What was the right thing to do???, for the customer, so again, thanks. Considering that I drive from Jacksonville, FL to continue the relationship, tells a lot about you and the dealership as a whole. Also, I want to thank I believe Jarie Wynkoop for grabbing my Ray Ban glasses, my garage door opener and a cell phone charger out of my loaner!, gee that helped curb a small disaster 😊 so hats off to her too! Sincerely, Shawn M. Dugan, President Agency 65/Retirement & Insurance Solutions Jacksonville, FL

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

My experience at Bozard Ford was great! My wife and I are expecting our second child and had decided to start looking for a larger vehicle preferably an Explorer or Expedition. We currently rented an Expedition after having mechanical issues with our Honda Accord and after driving the vehicle for a week we knew we wanted to go speak with a representative from the dealership. Our first sales associate was David Siekierski ???SKI???. David showed us both new and used Ford Explorers and Expeditions. He showed us various similarities and differences in both models. David was very knowledgeable and answered all the questions I had regarding both vehicles. We began to discuss finance options for the Expedition whether to buy or lease the vehicle. David explained the difference between the both. I told David that I was interested in the vehicle, but wanted a few days to think about it before I jumped into this huge decision. Doug was understanding and told me to call him if I had any other questions or if I wanted to set up an appointment. A few days pass and my wife and I decide to go back into Bozard Ford to speak with David again. Unfortunately David was unavailable, however Gregg Steinburg was able to assist us. Gregg was excellent, he was extremely knowledgably and hilarious throughout the process. Gregg made the experience fun instead of stressful. We were on the phone with our insurance company for almost 1 ½ hours as the insurance continued to make mistake after mistake when it came to the policy. While we were on hold which seemed like forever, Gregg was finishing our paperwork so when the insurance company finally got the policy correct we could sign and leave since our 10 month old was starting to get tired. After being at the dealership for hours everything was completed and we were leaving in our new 2018 Ford Expedition. Gregg showed us all the features for the vehicle and he also had put a full tank of gas in it for us. I must say I was very impressed with Gregg. He took great care of us. I would refer him to my friends and family.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I was very pleased with my recent vehicle repair at Jack Wilson. My vehicle is now running very well. Everyone was kind, courteous, and professional.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I completed my purchase today which ended about a 6-week period of looking for a new vehicle. I worked with Luis Crespo. I've purchased many vehicles in my life and Luis is top-notch! Never any pressure. I started out looking at a used truck (didn't think new was for me). He obliged during our first visit, but also said folks sometimes find a new vehicle (given incentives), winds up being a better deal for them. Luis was up front with me every step of the way. No BS and I mean that. I made an offer on a used vehicle which the sales manager didn't accept. He and Luis discussed it with me and showed me where they got their number. All good by me but we were still off. I told them my number for the vehicle and stuck with it. They did counter and got close, but my number was my number :-) I continued to peruse their inventory (I was also looking in Jacksonville.). On my next trip down I looked at a leftover 2016s. Luis did a very good job of showing me the kinds of incentives on the those & new inventory. I ultimately set my sights on a 2017 model. Luis allowed me to take it home on approval (Jacksonville). I want to mention here (again?) he never pushed this, or any vehicle on me, It was always, "How do you like this truck?" He was concerned with me being happy with the purchase. So now I have a 2017 F-150 XLT and feel good about the "value". Can't afford all the bells and whistle, but I like the thought of the vehicle's miles being "my" miles. The only bad thing is we do have to pay for them ;-) Bozard was a fun environment. I even played a little ping-pong. Luis is tops and I give him my highest recommendation.

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

First and foremost I want to applaude the entire staff at Bozard Ford! My wife and I arrived 1 hour before closing and I gave the sales person the wrong truck number so Chad spent 30 minutes looking for a truck I really did not want. Once I figured out what I did wrong i gave Chad the correct number for the F150 Lariat 4X4 and began our 6 minute negotiation (of course after our test drive). This is my 79th vehicle since 1989 so 6 minutes was an amazing negotiation time (since it took 7 hours no the Rubicon I am trading in for the F150). I applaude the war desk and the finance team for making the transition go so smoothly! Chad my salesperson who is still a green pea did an amazing job getting the deal together and then to close out the deal Mr Finance himself "Stuart" who worked his magic and closed our deal with a great rate. I have to say that this was the BEST buying experience I have ever had when buying a vehicle! GREAT JOB BOZARD TEAM continue that kind of service and you will never have to worry about selling a vehicle.... I look forward the the great service after the sale as well! Don Proud

have a 2016 flex & the ac went out on my way to stuart florida. when i purchased my flex, i also purchased a full service package & factory extended 100k mile warranty. so when i took it to the local ford [advantage ford] dealership in stuart to have it looked at/repaired, i didn???t expect pay for any of the service. unfortunately, that particular dealership didn???t recognize my service plan & informed me that repairs would be over $800. the parts weren???t covered by my warranty, as the damage was caused by ???normal wear & tear???. i told them i would wait to have the repairs done when i returned to st. augustine. advantage ford proceeded to charge me $150 for diagnostics & misc. parts for my visit. my experience at bozard ford was the complete opposite. when i brought my car in, they assured me all repairs would be covered by my warranty as would be my rental car for the time it took to make them. that???s exactly what happened. the team at bozard is awesome. it???s why i bought my car there & why i will always return for service & repairs!

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Enjoy our buying experience at Beck Ford. Everyone was very professional.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I recently switched my business back to Beck Nisssan in Palatka, FL and that has been one of the best decisions I have made lately. Beck has always treated me with excellent customer service but recently Brittany Mitchell who sold me my 2015 Nissan Sentra went above and beyond excellent customer service. She genuinely cares about her customers. I've been back for a flat tire since I ran over a nail and because she as well as her finance manager Shane offered me road side service I was able to replace my tire at no cost to me because of this offer. The service department is very polite quick and has great customer service as well. I can't thank Beck Nissan and the employees there enough for giving me great customer service as well as getting me into a car I am finally happy to be in.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

I have done business with this dealership for 20+ years. They are always professional and do a great job. It's obvious they take customer service serious. I continue to recommend Beck Chevrolet to my family and friends.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Took our Explorer in with no appointment on a Saturday afternoon @ 2 ish. They text us @ 3:30 it was ready,with tire rotation, vacuum, & wash! Helpful! Friendly! Over all Great Place to go! When we purchased our Explorer in December 2017 They???re just as Friendly and Helpful. Making a transaction smooth! Bottom line whether you go in for oil change or purchase a car, Bozard is the Place to go! Quality, Helpful, Friendly!

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Great service, Stacy from service always has appointment set and follows up on completion and notification to me to pick up

Had the oil changed at a "Oil change place" ... my new 3500 Express Van started leaking oil. Took to JW and they found it was an improper oil filter installed. They changed the oil and put on an OEM filter and everything back to normal... guess where I'll be going moving fwd for all my oil changes. Good people and staff. (Service writers and parts people are always pleasant to deal with. Side Note: Bought two trucks from JW now. Very happy there.) Blacky was my sales man. 5 Star to this dealership. (Also like there isn't a large turn over there, so similar faces are always there.... which being a business owner, I like to see.) - Thanks - Jay w/ Fuel.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

I went in to Palm Coast Ford to price a truck after several months of online research. I was quickly met by Mike who introduced himself and asked me a few questions to better understand how he could help. I went with very low expectations due to a low credit score. Mike assured me they would work hard to get a a good deal. ( I was thinking sure....) They bring the deal over and they offer me 1.9% interest. I was sold. Unexpectedly Mike and the finance Manager set a new deal on the desk. Oh no? Wrong Mike got me 0.00% financing with less than a 550 credit score, $500, and a 2009 fusion w/ 181,000. Sean prepared everything and clearly explained all the terms. I asked questions and read everything thoroughly. he wrapped it up quickly and I drove my new truck home. I love my new f-150 and feel great about my purchase! Oh I forgot lifetime oil changes and more Thanks PC FORD!

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

Phillip, Brad and Eric are a great team! We happened to be looking while in town for a wedding and are sure glad we did! Philip took his time to explain everything about the car that we asked, let us both do a test ride and made sure we were comfortable every step of the way. Eric, the GM was a a tough negotiator but found a way to make the deal work and get my wife into the car she wanted in the budget available. Her happiness has been worth every minute spent getting to yes! Brad, the business manager made sure every step along the way was as smooth, easy, and worry free as possible. He didn't just care about the sale; he cared about us! Completing the sales process to the last form and prepping the car for pickup as promised were taken care of to the last detail, despite a few unexpected challenges. We didn't just leave with a car; we left with new friends and peace of mind that we were treated fairly all along the way! Final paper work was completed and sent to us as promised. When one key document was missing, a phone call got the matter sorted out within minutes, with the item headed our way. If you're looking for a car, don't buy from anyone else until you see what Brad, Philip and Eric can do for you at Ultimate Motors. I know we'll be saying hello ever time we're back in St. Augustine!

The interior space is awesome! I love the cargo area also. Plenty of leg room inside, very spacious & comfortable. It was decent on gas & the 4 wheel drive is a necessity in our area!