Used Ford Explorer for sale in San Bruno, CA

As god as my witness, I will never step into a dealership again. Ok, I did test drive the Escape at another dealer so I knew what I wanted, but I didn’t have to sit at a dealership all day. I had one phone call with Anthony about the Escape Hybrid and he personally delivered it to my home the next day. I negotiated via texts with Matt, did the application online and all from the comfort of my home. The level of customer service is outstanding from this team at Serramonte Ford. They’re knowledgeable, prompt and friendly. I highly recommend them and will definitely be back.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Excellent experience, Serramonte Ford is my dealer of choice. The Bronco is the second car I have bought from these guys , great staff… awesome deal

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Great staff , nice and easy process . Shout to my man Erick! Great help is hard to come by appreciate the help into my brand new mustang . Keep up the good work

Car, Ride is very nice, plenty of room, plenty of the things we like owned a 2015 limited / purchased a 2017 limited great improvements ride and comfort. Reliable car regardless of the outside invironment Very Happy!

My experience with Vroom.com was almost a 10 with just a few hiccups. 1, I was told that the security deposit would be returned as soon as the contract was signed but almost a month went by and had I not called my deposit would not have been returned and I would have had to pay interest on that amount and pay that amount, this mattered because I used my personal credit card to help my mom buy a car. 2, the car’s front tires are nearly bald and when you’re paying $30k for a used vehicle that’s pretty bad cause I’m sure that a large company like vroom could afford less than $200 for front tires, now on top of the $30k spent another $200 plus has to be spent to buy two new tires cause I’m sure Vroom could have gotten a better deal on tires being a dealer and all but who am I to speculate. 3, Customer service was great, and I received notifications every step of the way and which made the process easier to bare since it took 13 days from when the sale was finalized to the date the vehicle was received, being a consumer in current times, corporate America has gotten us used to 1-3 day shipping.

From the minute I call about the car through the whole transaction and the final hand shake my whole experience with the staff sale(jason),Mgr(moe),Finance(Jason) was very smooth and most of all they are very honest and professional. I would highly recommend Serramonte Ford

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

Not everyday you come across someone so cool and chill like kenape. Buying my first new car at a young age was a bit stressful but with the help of the boy kenape and everyone else there, it was super easy and left with a badass car.

My Explorer has met all my needs and has all the space I needed for my big family. I don’t have to worry now when out on the road if I’m gunna make it or not.

So far I like the vehicle. Bought it used and have only had it a few days. Love the extra space and easy design. I’ve test driven 4 different used explorers and noticed that the paint chips easily and there always seems to be a hint of rust. That’s crazy to me for only being 4 years old. This has been an issue on each of the 4 used vehicles. I’ve owned a VW, Toyota and Kia each for more than 4 years and never experience paint chips or rust. Kind of odd.

This is the second Explorer I've owned. I like these vehicles because of the third row leg room, but also because of the general value for the money when you purchase used. I would not buy this (or practically any car) new.

First time buying a car from Mario Valenzuela. He and his staff were very helpful throughout the process. I would recommend this dealership to anyone looking for a car.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

Great professional customer service. The dealership is well organized and made the purchase process very smooth and efficient. They were also very informative and I didn’t feel like I was being pressured to buy extras that I really did not need.

This is my 3rd Explorer. Very reliable, handles great, in all weather, roomy, even when packed for vacation or taking our german shepherds for a ride.

I inquired about a car I saw on cars.com. The salesman Robert showed continued interest in my search, but was not high pressure. When I visited the dealership, salesman Robert, the sales manager Steven and finance manager Ilona were all very professional, efficient and informative. The sale went smoothly, and the car was delivered when promised and on time.

This car is way above what I expected. Has plenty of room if my grandchildren come to visit me. It came with tinted windows which saved me from having it done.

By far the best car buying experience I have had. I went in thinking I was going to just view a car and I ended up purchasing one because of the staff. The entire process was smooth and staff was nothing but friendly. BMW Mtn. View even beat my credit union's financing terms. I would definitely recommend this dealership.

This SUV met all of my needs. It has been reliable so far. I only purchased a few weeks ago. Have showed it off to many of my friends and family. Thank you Gary Yeoman

We came to Fremont toyota on a Sunday to have our car serviced. Our appointment was really early so I came to pick up my husband after dropping our car to service department. We don't know but for some reason we kinda' looked around used car department to browse their Camrys. I've been wanting to trade our other car which is a Corolla since last year. I have a 15 month old baby but since we have a good working 4runner, I was just really hoping for a full sized car coz' i feel it's not too big as an SUV but not too compact as my current car. James Kang approached us at the parking lot and offered help. In my mind, omg they will really try to sell us something. And right there and then I told my husband "we've been though this before, we still have our car, we won't be super impulsive and pressured." That day was not really a day to buy, although i've been wanting the car, but it was not an urgent thing. James came back and talked to us. He had a very nice and light aura- No hassle, No pressure. and that was the first time I felt that way with a dealer. From test driving the car, til contract signing- we didnt feel rushed and obligated. I guess to make long story short, yes i traded my car- but the process was so smooth. And even though we got a 2014 Camry, slightly used, I think we got what we wanted and we are happy. James took care of everything even we had to come back to fix slight dents i found, he was very prompt and honest. He is highly recommended, if you wanna have a good car buying experience.

Smooth ride with many features. Love the black leather and all the extra options in the limited class. As a Ford Family the Explorer is perfect in size. Not too big and not too small.

I would buy another vehicle from Walnut Creek Ford without hesitation.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Easy to get an appointment, prompt and reliable servicing of my car, friendly and available staff, update and comforting waiting room, as well as complementary shuttle to home and back all have contributed to my continued use of Walnut Creek Ford’s Service Department.

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

Excellent experience. Maxine, my service attendant was especially helpful and very personable. Thumbs up for Walnut Creek Ford and thumbs up to Maxine!

I recently bought my BMW 640i GT from Vroom. The purchase process, contract signing, and car delivery was like buying items on Amazon (Smooth and easy). Friendly service and fixed price made it easier. I was leary at the beginning due to some online reviews. However, I had a great experience overall. Great job!

Only had vehicle for two weeks but we really like it so far. Think the 3rd row seating is going to be great for running my grand children here and there his summer

I had a really great experience and drove away the same day with car I wanted. These guys really do everything they can to make the experience stress free and relaxing.