Excellent service consistently! Theresa and the Service Department do a wonderful job making sure my vehicles run smoothly. I put 300,000 miles on my last vehicle thanks to the excellent service. They are always pleasant and the prices are very reasonable. So much appreciated! Thank you guys!! Victoria Dawn Shelar
the improved ford
by lewluv from philadelphia, Pa
December 13, 2018
this car has grown on me over the years, and the handling has improved greatly, and now some way, I will own one for my family and myself!
The salesman Dean was excellent. He was very personable and engaging. I would definitely recommend others to this dealership as I found them to be professional and courteous. The finance officer, Rob, was also excellent.
Great first SUV
by Mfunk from Columbus oh
December 8, 2018
The heated seats are awesome. The leather seats are a great touch for the luxury feel in an inexpensive suv. Very happy with my purchase!
Brian Ballagh has been my go to car and truck guy for almost 19 years. He has amazing product knowledge, is a hard worker and gives great deals and service.
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
This is a 5-star review for Brian Ballagh at JC Lewis in Statesboro, Georgia. Traded a truck for a new Ford Raptor. Highly recommend. Would do business again with this dealer.
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
Brian Ballagh was exceptional and knowledgeable!Highly Recommend him! The sales manager was very helpful as well! We love our car and very happy with our delivery.
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
Craig Odom, fantastic service, nice guy, very entertaining. He helped us find the perfect car, helped me explain the process to my daughters, and made us laugh along the way.
Nice Solid vehicle front seats are uncomfortable
by Coon dog from Minnesota
December 8, 2018
I purchased my 4X4 XLT with 45.000 miles on it .Its very nice quiet SUV pulls my boat well. But the front seat cushion is uneven so the back of my leg sits on a uneavan seem. And I am averag build .The brake pedal bracket is close to the gas pedal so when braking my foot is on the Brake pedal and bracket at the same time. Changing of the heat or AC can be like texting and driving I wish the controls were simpler. Gas mileage is a respectable 20 miles per gallon average even in Minnesota winter this vehicle does not have a lot of storage in the armrest or dash
I hade a gd experience they were very professional and very helpful and I would recommend it to anyone to buy from them and I'm hopful I can find something I can get
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
Eric was willing to explain everything and helped me find just what I needed.
This car has been nothing but amazing
by Atrain from Salt Lake City
November 22, 2018
I love this car. The leather interior is slick and gives it that wow factor. Not to mention that this has been the most reliable car I have owned. It rides nice and I have yet to have a problem with it.
Great experience,friendly,courteous and professional.
Replaced my minivan
by RockfordCarEnthusiast from Rockford, MI
November 17, 2018
I am the current owner of a 2015 Ford Explorer XLT. The car has everything I need! Mine has a few really nice features to have like 20? wheels, Leather, Navigation, 2nd Row Bucket Seats and a power lift gate. I have 3 kids so this car needed to be able to hold up. So far, we have driven it over 100,000 miles and it has held up great! We have had no reliability issues at all with this car! I do think that Ford charges a bit too much for these cars though. We built one online and with the current features that we have for a 2019 Ford Explorer is around $46,000 to $48,000. This is a lot considering we bought our 2015 Explorer for only $42,000.
Called about getting into a vehicle spoke to Ricky he was great and we bought the car. He was very helpful, thanks for helping me.
Love my Ford Explorer
by EH Explorer Fan from Winchester Kansas
December 19, 2018
I have purchased many vehicles and nothing else compares to my Ford explorer!! It is a smooth ride. The interior is so roomy and comfortable. The third row seat allows me to transport the entire family. Love the safety features.
Jesse Guerra helped us as we considered several different brands of vehicles. Jesse and the team at Franklin found us the vehicle we wanted. We are pleased with the service of the sales team at Franklin.
Comfortable, drives well and looks great
by Angel from Ankeny, IA
November 15, 2018
This car has met all of my expectations. Doesn't have a few of the extras but for the most part has everything and more than I need.
Our salesman was very cordial and kind. He had the vehicle ready for us to test drive when we arrived. A price was already agreed upon before our visit so there was no discomfort or tension during the entire process. He took time to show us how to use all of the technology of the Ford Edge and he was most patient in our questioning. Our experience was the best I've ever had in car buying and I recommend Metter Ford to those interested in purchasing a vehicle.
Great deal switching from a VW Jetta
by Ward and Pam Reese from Robesonia, PA
December 10, 2018
Great interior comfort- was looking for a vehicle that for a man ^'^" and a woman 5' The accomodations are perfect for both of us!.
Good power available when needed. Pretty paint - looks black, but is midnight green.
Has just enough ammenties- we're not fond of all the "bells and whistles" Couldn't be happier.
I received excellent professional service from from Brian ballagh our family has purchased numerous vehicles from him and always ask to deal with him whenever we purchase a vehiclr
One of best suv I get
by Papaioannou family from Philadelphia Pensilvania
December 10, 2018
The vehicle is in a very good condition, what I mean like a buyers we get what we can support right , we have no regrets we get a very nice suv in all the ways thanks for the patience and for all the good ways your guys tried us
The salesman Matt was knowledgeable about the truck that I purchased. He maintained communication before, during, and after the sale. This made for a pleasant buying experience.
Rented before now owning one
by Tae Carter from Saginaw
November 21, 2018
This truck my wife and I rented a few years back and fell in love with it. We wasnt looking for one to purchase but the deal fell into our laps and we couldn't pass it up. We're glad to tonown one now.
I went to purchase a suburban and really liked it. I told them I wanted to wait before purchasing and they sold it a couple days later. Not there fault but they where very helpful and nice to me.
A very good deal for the money I spent.
by JK from Cross Junction
November 17, 2018
A lot of miles on this vehicle, but the engine only has about 40000 miles on it. It has a few things that don't work, but things I can fix. For the money I wanted to spend, I am happy with this vehicle.
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