Cavalier Ford in Greenbrier continues to exceed my expectations.
We had the pleasure to work with David Ponder he was extremely knowledgeable without being pushy.
It was a very smooth process from start to finish.
Our family loves Ford and Ford products. We highly recommend stopping in to see Mr. Ponder and the rest of the Cavalier team.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although I was satisfied with the work done on my vehicle I was disappointed with my interaction with the service staff. Initially Carlos was very positive but things went forward not so much. I have concerns regarding communication between the staff members. When I am quoted one price and upon check out I am told something else, then when I think that the situation is corrected and try to checkout a second time the amount is still not what I was originally quoted. As a customer I should not have to work to get a price honored that I was originally promised. Regardless of the lack of communication between the staff members. I understand that we were customers that were acquired by your purchase of Perry Buick but to be honest this experience was NOT a very good first impression. Hopefully you will do better moving forward. Otherwise I???m going to have to find somewhere else to take my business.
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
Had a very satisfying experience working with David Ponder at Cavalier Ford Lincoln. He was very experience and willing to work out the best deal possible, also showed great patients, and knowledge about all features of a Ford Fusion I was interested in buying, Kudos David, keep up the good work.
What a great experience. I worked with Richard Sinclair and he had the vehicle I was interested in waiting for me when I arrived . I took for a test drive and showed the ford F-150 to my wife ,I returned to the dealership, and parked. Richard had an offer already waiting . I reviewed the offer, accepted it. Everyone after Richard was just as efficient. This is my third vehicle from Cavalier. I highly recommend this dealership and Richard Sinclair. Thanks for the great experience.
I stopped in to see if I could get new wiper blades in a hurry as the area was facing a snow storm. The customer attendant was so kind and attentive to my needs taking time to relay information, so sweet. Tom Best, head of the team for repair of on my two Beach Ford cars, went above and beyond checking my battery and my tires without me asking. I was in and out very quickly. I love Beach Ford, the trust I have in their repair team, and advice/guidance. Plus, they have the nicest little restaurant that is very good!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.