I was recently looking for a new car and was really dreading the whole experience but I have to say that Ray Mabe at Classics Ford in Smithfield made the experience so smooth and effortless! He was knowledgeable and treated us with respect I would definitely purchase another car from him !
by BBN Fan from Spring Hill, Tn
January 10, 2019
Everything that I was looking for in a New Truck my color and everything my windows were even already tinted very satisfied with my purchase and customer service was awesome!
A Ford dealership on Rt 95 in Kenly that deals honestly and with integrity. Using cars.com I found the 2016 Mustang covertible with the color and options I was looking for. I contacted Joe Husick, their internet sales person as I'm located an hour away from Kenly Ford. Joe quickly responded to my email answering all of my questions to my satisfaction. We discussed my trade and what it would be valued at.
I drove to Kenly to see the car and it was exactly how Joe described it. He offered me the value we discussed for my trade and I bought the car on the spot. The folks at Kenly are honest and nice people. It was well worth my drive and I would look at Kenly in the future for my cars.
My Mustang convertible puts a big smile on my face every time I drive it and it didn't cost me a fortune.
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
I was looking for a used car. Ended up with a New Ford Focus . It has a lot of power for a small car drives like a dream. Dunn-Benson Ford is the best dealership all around that I have dealt with the service department is great the sales department also great everyone there is always so welcoming and friendly not pushy or rude its worth the drive .Very highly recommend them to all my friends
Best riding vehicles I’ve ever owned
by Gwin Montou LaSportsman from Carencro,La
January 12, 2019
Like the features, gets decent gas mileage for a four wheel drive. It’s very quiet and rides good, has plenty of power with the 5.0 V8 but the new 10 speed transmission is junk, it doesn’t know what gear it wants to be in !!!!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Comfortable powerful reliable and efficient
by RuskinFire from RUSKIN
January 11, 2019
Most comfortable truck I've owned. Interior is great, very spacious and comfortable. SYNC with android auto works great. The 2.7 EcoBoost gives me the power to tow and haul as needed but the efficiency for my 88 mile commute. Love this truck. My 3rd F series truck - havent been let down yet!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Extremely happy with new purchase.
by MaxDad from Plymout, In
January 7, 2019
5.0L is a proven engine, glad I made the change from my Eco.
Center console in this truck is much better than the 40/20/40.
I pleasure to drive and extremely comfortable.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Never thought I would buy a pick-up
by janicem129 from Clermont, FL
January 7, 2019
I do not feel like I am in a truck when I am in this vehicle. I love my F-150 Platinum 4x4. It is the best vehicle we have ever owned. The bells and whistles on this vehicle we are still trying to figure out. It rides to smoothly.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best Truck made on Earth
by DuckCommander from Tampa, FL
January 7, 2019
Fine vehicle. Fine dealer. Fine history of great vehicles and superior service and technology. I am a proud Ford owner for life. I’ve never had any issue with my fords. Plenty of regular easy maintenance and she’ll last a lifetime.
I bought a 2013 Ford Explorer XLT from Joe Husick at Kenly Ford yesterday. Four things that made all the difference: (1) I did not feel pushed or pressured or rushed at any point during the visit. That is a big deal to me. (2) Joe Husick worked hard to make our trade-in value fit what he had quoted me over the phone. After he pointed out the wear and tear, it was easy to see it wasn't worth as much as we all thought. But he did his best to match the number he told me earlier and he came very close to it. (3) Husick went out of his way to help me move and install two huge Britax carseats into the vehicle for the test drive (that is no easy task). He was very attentive to installing them just right. I was shopping without my husband (he's a Marine) with an infant and toddler in tow, and Joe Husick helped me out a ton. He helped way more than he had to. (4) Everyone at Kenly was very friendly toward my kids. My toddler kept wanting to walk around the new car floor and all the gentlemen up there were very kind to her. The business manager was super sweet and patient while my kids were boucing around and making all sorts of noise. Nobody judged me when my kids were crying at different points. Overall, we had a VERY good experience at Kenly. I highly recommend it.
Had a great experience with Kenly Ford this past Saturday 12/10 when I bought by new F-150. I dealt with David and he was great to work with. I would definitely recommend this dealership to anyone looking to purchase a Ford. They seem very down to earth and knowledgeable about the vehicles they sell.
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
Purchased a 2016 Explorer from Joe Husick on 10/15/2016. First auto I ever purchased over the Internet!!! The vehicle was just as it was described on the dealer web site. Joe was vey professional and helpful to us throughout the entire process. He and Millie explained everything to us. Great experience and we love the car. Recommend Kenly Ford for all your car needs. Thanks Joe! Leon & Beth Wilmington NC.
After looking at the Kenly Ford website, I completed an email inquiry and was contacted by Johnny Jackson in less than 24 hours. Mr.Jackson was very helpful and not pushy at all. He is very knowledgeable about Ford products and helped me narrow down my options. He was honest and straightforward and found me a great rate for financing. Milly in finance was very efficient as well. Best of all, the car that I purchased was a great price!
I would like to say thanks for the polite and caring service from all that were at the dealership. They all worked as a team to make sure that we had all of the information that we needed for the vehicle that we purchased. They all worked with us to make this happen. It was a pleasant experience for us to do business with them. You don't get this from large dealerships. The price and quality was also very competitive. I have never purchased a Ford before but between my experience with this dealership it will not be the last. Thanks to all those involved.
Love the people in Service. They listen to you and they are concerned that your car is running well.
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