I was in the market for a new Jeep Wrangler; I wanted something with low miles that was lifted with 35 inch tires. I had a lot of questions, received a spotty information from friends, and needed a little handholding… Matt and DTO customs was an absolute pleasure to deal with. They were patient answered all my questions and provided information above and beyond what I was looking for. In terms of my deal; I live inside the beltway and taking the 30 minute drive out to Gainesville was absolutely worth it - saved over $10k and got exactly what I was looking for… 2016, low miles, the color I wanted, Showroom to Street!!
2018 crew max 4x4 steering wheel shake at 60 mph
by Rasdo from Dallas
January 9, 2019
The worst purchase of my life will never buy another Toyota vehicle. So disappointed should have kept my 2003 Fx4 . Toyota tundra not worth the hassle get a ford or Chevy
Talked to Corey the salesman and came by to look at their 2015 mustang gt premium. He wasn't pushy and let me take my time looking at the car. I told him it all came down to what they could give me on my trade in because that was the issue since I still had a new car. They gave me more than any other dealer offered me which was great because I wanted to stay below a certain amount OTD. The whole process was quick and hassle free. Corey, Ryan, Matt and Katie are awesome. Thanks Dealer Trade Outlet for a great experience.
Most reliable truck out.
by JGo from Westfield in
December 23, 2018
I've only owned this one for a month so I can't say how trustworthy it is, but, it is a Toyota and these trucks are known for the long haul. Great everyday vehicle, great for hauling, more than enough room inside the cabin. So far it's been great.
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Too many defaults
by Alex Cole from North Little Rock
December 31, 2018
Comes with a rattling noise underneath the front end. Toyota want on up to the responsibility been in and out of couple of dealerships. They can't do anything about it
I always receive exceptional quality service from Regina White. She is honest, helpful and always courteous. Regina takes time to explain the problems) and provides you with options.
Reliable comfort style and looks great price
by JMAC from Metuchen NJ
December 18, 2018
I have had my 2018 Toyota tundra for a month and a half now I have driven F150 F250 and 1500 Dodge Rams this truck I absolutely love might not have all the bells and whistle‘s that Dodge and Ford has but believe me you won’t miss it just more things to go wrong Toyota has kept the truck basic and simple with reliability being the over all meat and bones of the truck with the tundra you still have plenty of interior features great styling and various trim levels
- I received a phone call promptly from a sales rep from Miller after putting in an online request via the Costco auto program.
- The sales people that I worked with very helpful in answering my questions, sincere, and there was no pressure to buy right now. A pleasant transaction overall.
This was the best car buying experience we've ever had. We commend salesman Paul Cohan for his excellent work. Very Impressive.
Charlie & Bonnie Sabo
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