I was shopping for a reliable use car for my son and discovered the Auto-Plex. We couldn't be happier with our purchase and sales price. Mr. Welch was very honest and proved to be a pleasure to work with through the entire sales process.He even stood behind a minor window repair after our purchase.
I don???t ever write reviews on anything but I felt this needed to be said. My sales man great (Jason) but when it came time to see the finance guy that was a different story. That guy was a total xxxxx!!! He was so rude that I just about got up and walked out. I will not ever buy another vechile using this finance guy that???s for sure. Then when I get the truck the mats that were in the truck are now missing. What kind of business let???s their employees take items from the cars they are cleaning.
I just bought a 2016 Mazda6 Touring from Jeremy and I could not be happier with my new car or the service I received. Jeremy is not pushy, he answered all of my questions, and was available when I needed him. Kyle and Cassidy were also incredibly quick with the financing and paperwork side of things. Would highly recommend anyone looking for a new vehicle to visit Mazda of Jackson!
We found a vehicle on Cars.com we were very interested in, so we went to take it for a drive. The salesman was new but very nice. We drove it and decided we wanted to buy it. We made an offer, and the salesman went to see if it would be approved by a manager. He came back, put a piece of paper down on the desk, and said, “This is the price”. We told him that was too much. Instead of negotiating or escorting us to the door and thanking us for coming in, he just quickly walked away! Rude! We will never go back there!
There were quite a few things that were simple fixes not taken care of. Example, front seat cushions have come loose from seat frame, no owners manual, only one key, navigation SIM card had been taken out of car. Things that should have been taken care of since I was told they give their used cars extremely careful inspection before they are sold ( that’s what I was to,d was their process). When I was asked for these things like a key, I was told that he would get me one at cost instead of I’ll yake care of that for you. I bought a new car from Gary Daniel a couple of years ago. Was a great experience. Can’t say the same for their used car dealership. Very disappointed in their customer service.
All the gadgets and even the method of starting the vehicle can be baffling to someone who has not purchased a new car in 22 years. My salesman has been very patient with me in explaining some of the functions as many as three times. Other employees have been helpful and gracious as well. Overall it has been a very good experience.
One of the Best Dealerships I???ve purchased a vehicle from!
by Walker87 from DealerRater.com
December 4, 2018
Extremely Friendly and knowledgeable staff that made my purchase easy and informative. If you???re looking for a Chevrolet and want a great deal, give Gene a call! My wife and I drove in from Louisiana and it was worth every mile!
My husband and I worked with TJ when we bought my car and we knew we wanted to go back to him! He is personable, caring, and always willing to go above and beyond for us. He even came in on HIS day off to help us buy our newest car! We appreciate him and all the employees at Patty Peck! We plan on being with them for a long time!!
Fast, friendly, and professional. I came in later in the day to get an oil change, and it was done quickly.
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