I went in to look at a specific car to see if I would like it in person. Turns out I do! Alex greeted us right away and made the process very easy for me to come to my decision. My payments and total price were made achievable to me plus I received way more for my trade in than I thought I would get. He even answered questions I faced on the upgraded technology via text a couple days later.
A week ago I had gone on-line and requested quotes from various dealerships, not knowing exactly what I wanted but there were things that were important to me. Saturday morning (at an appropriate time) Joe Reid called to find out how he could help me. I told him what I was looking for in a vehicle and he had a couple of models in mind for me to check out, so I told him I would meet him. Mind you I had a list of dealerships to visit and passed a couple on my way to meet with Joe, but I had made a commitment to meet him first. The car I was currently driving was 18 years old and in good condition, but I was ready for something new! My last experience with a dealership was about twelve years ago when my son was 16, and it was so horrible that I never wanted to go back.(That was in the east bay) Joe Reid was so nice and explained everything so well, that to be honest....I didn't want to go anywhere else. We went for a test drive in a model that suited my needs. Not once did I feel pressured to purchase something more than I needed or to commit to something that I really couldn't afford. Not for a moment did I feel uncomfortable, in fact every part of my buying experience went so well that I almost thought it too good to be true!! With-in a few hours I drove away in my brand new Hyundai Kona right off the show room floor!!! I love my new Kona and I would recommend Manly Hyundai to anyone whether they are buying their first car or their last. I also want to thank Hasan in financing for being so nice and understanding when it came to making sure I knew all the warrantees available to me and what I could afford. Thank you, Thank you, Thank you!!! Michelle Oda
Made the car buying process quick and easy! Saved stress and money. Everyone that helped was amazingly friendly and informative. We ended up saving money by trading our car and getting a brand new model.
Brian was accommodating and just a good guy. A lot of people have an unfavorable opinion of car salespeople, rest assured, with Brian, you don't need to worry. He listened, he cared, and he gave me a great deal.
Its pretty chill at NorthBay Nissan they really know how to make you feel welcome thanks to Guy at North Bay Nissan for taking the time to go through and test the vehicle that i had been searching for. thanks..
Shopped the 3 Nissan Dealerships, and North Bay Nissan provided the best customer service, and offered the best deal. From start to finish is was a great experience. Go see Josh Switzer--he was great to work with!
Al helped me out and he was great. He found the pickup I wanted with great added bonuses in the trim package I wasn’t expecting. We have been going to Silveira for nearly 20 years when buying a new vehicle. Customer satisfaction has always been Silveira’s number one focus, and it shows time and time again.
The process of buying from this dealership is fantastic. Everyone was extremely nice. We actually had fun buying our car. Joshua Switzer and team is funny and professional at the same time. Perfect experience.
I came into North Bay Nissan today for a quick check up on my car. My person wasn't here today so another gentleman named Josh assisted me instead. Josh was amazing! He helped answer all my questions. Even returned my car nice and clean! Thank you Josh. I'll make sure to look for you next time I come in.
Hansel Ford worked hard and succeeded in making the car leasing process a positive experience. Drew Gottlieb was excellent at explaining details, teaching features and following through both during and after the transaction. Would recommend and work with him again!!
I was just coming in to look!, till I saw a RAV4 that I fell in love with, Cris was very nice and helpful, he explained a lot of features and made the transition from looking to buying very smooth, I was able to get a good deal and a great financing. Thanks for the great team work Northbay Nissan team.
If you are looking for a new/used car, go to Hansel Ford and seek out the salesperson Julio Perez! I cant stress enough how important that statement is when purhasing a vehicle from them. In the past year, I have purchased 2 used vehicles from Hansel and both times Julio assisted me...correction...took care of me and my family. I promise on everything that is good in this world, Julio will not disappoint when it comes to excellent customer service. Many thanks again Julio!
Erik was an absolute pleasure to work with. He was incredibly helpful in finding me my perfect car and I felt zero pressure during my entire visit. Due to some insurance mix ups, not the dealership's fault at all, the process took a bit longer than expected. But Erik was patient and even stayed past closing to make sure all the paperwork was in order and that I got to drive my new car home at the end of the day.
The salesman Bill was helpful, honest and not pushy. He was kind and patient. He was up front about the deals and how much I could save. He answered all my questions and was willing to work with us to get the car we wanted.
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