I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.
Most comfortable ride with room to spare
by Alien72 from Binghamton
August 27, 2018
I have no problem getting in or out of the Flex. My granddaughter always asks to ride in my limo! The comfort of the ride is beyond my expectations.The room available for each passenger is amazing.For a almost 10 year old car it is still mechanically dependable . We have 2 Ford Flex in our family and both are loved.
I purchased my used car long distance and am very happy with my experience at Moss Motor Company. I wanted a specific configuration of Jeep Grand Cherokee, and the price had to be fair. I found that at Moss Motor Company in Tennessee, and I live in Michigan. Ben Bumpus at Moss Motor Company was honest in his representation of the vehicle in both online pictures and verbal description and phone conversations. He made the entire transaction smooth and easy, I never felt that I was being misled. This dealership is new to adding the Jeep and Chrystler line to their offering of Ford products, and yet everything was handled smoothly and professionally. Wonderful folks.
Not what I thought
by Ticked off 67 from Williamsport Maryland
October 30, 2018
Bought it used from Carmax had 31,000 miles 4 months later won’t start now has 35,000 miles got towed to dealer and of course it’s not the fuel pump because that is covered under warranty it’s the electric module that makes fuel pump work . So now I have to pay 3 00.00 some dollars. But yet I see all kind of people posting about this part really Ford . First Ford Never again back to Chevrolet
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Smoothest driving vehicle I've owned
by Mr_cat77 from Fond du Lac, WI
August 24, 2018
I've enjoyed driving this vehicle. It provides an excellent ride. Roomy, comfortable, and plenty of power. The AWD is awesome in winter. I love the Flex's body styling. It has great cargo room when needed. Seating for 7 comes in handy on occasion too.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
2nd Ford Flex! I hope they never stop making them
by LeeLeeAk from Conway, AR
December 16, 2018
Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Love my new/used Ford Flex
by SteveL from Fletcher, NC
December 15, 2018
Great value for the money. Spacious 3 -row seating, separate rest controls, manual or auto shifting. Bought just as snow hit Southeast. All wheel drive was a Plus! Comfortable. Large gas tank.
I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.
Good looking style & functional cargo & passenger
by Tom Finnegan from Willow Springs, IL
January 14, 2019
The car is perfect for cargo & passenger space, rides great & looks cool! The car handles the road very well & has a smooth ride for a large vehicle. Vehicle warms up quick in winter & has great sight lines & blind spot mirrors make car a safe & enjoyable experience.
Everyone was nice and helpful and the place was really clean and had a place for my Daughter to play while we waited.
Great car I love it
by Happy Traveler from Louisville Kentucky
December 22, 2018
I am currently on my second Flex I had a 2010 SEL which was great for a family with four teenagers. It had the two captin chairs in the front the bench second row and third row. 2 soccer players room for all their equipment. It was a great car so good in fact that in 2016 I traded up for a limited which is even more awesome than my first it has four captain chairs dual air conditioning front and back push button start and automatic lift hatch it also has navigation and sync 3 which is a big upgrade from the original sync. This car also has remote start. The best part for me is I can actually tow this car behind my RV without a problem at all and without putting any miles on the odometer. I highly recommend it.
I have only been living in Chattanooga 3 months and scheduled my older Fusion for an overdue recall, or two.
Fred impressed me, and from a mild interest in a newer, faster Fusion, I asked him to introduce me to one of the sales staff. Greg was very easygoing and we had a great time talking cars and other things. A short while later, Kris and I were finishing paperwork on a 325hp Fusion Sport. Oorah!
Great overall experience.
My favorite car ever!
by Lawnmowergirl from Alto Pass, IL
November 5, 2018
It's comfortable and can hold a lot of items for a farm family (bags of chicken feed, lumber etc.). It also can hold all my friends to go to the movies. And it's low enough for my 95 year-old friend to easily get into the front seat.
Good prices, great customer service and they didn't take long to fix my recalls, I will continue to take my vehicles there.
Ford Flex Saved My Life
by Monie from NY
December 30, 2018
T-boned, and my door took the hit...jaws of life used to get me out...car did not roll because of the Flex wide and low style and their safety standards - superior quality safe vehicle by Ford... although it was totalled, I wasn't...and my pyrex cake plate made it too...bravo Ford. Can't wait to get another one someday..I'll fill that cake plate to celebrate when I do...Thanks for making The Flex 💪...sure had the muscle I needed that day!
Weve been Toyota customers for several years but was impressed with the Ford options
So we decided to check them out. The salesman Ryan Bloom was helpful but not pressuring and very knowledgeable of the product. While making the purchase, the business office was quick and efficient. We may have spent 15 minutes finalizing the purchase where it took two hours on a previous Toyota purchase. Ryan fully explained the service department and introduced us to the vehicle options and how to set them up.
So long as the Escape holds up to our expectations, well return to Mize Ford on our next purchase.
Perfect for my needs!
by SugarMama from Portage, IN
October 16, 2018
I deliver cakes and this car has plenty of flat surface to get my job done!!! Plus the ride is soooo smooth and comfortable. I LOVE IT!
I found the car on "Cargurus" called the Dealerand made an appointment. Got to the Dealership and worked with Eylish. She was able to answer all my questions. Was very honest. She worked very hard to earn my business. I appreciate the way she explained what was going on during the Sales process. It was a pleasure buying a Car from her. I also appreciate the Manager introducing himself and then Thanking me for my business.
great family hauler
by Konalover77 from edmonton alberta
June 4, 2018
I had the Ford Flex for a couple years and must say as a family hauler it is top notch!!! the interior layout is great with cupholders to spare, and the tech is amazing. the only thing I didnt like was the fuel economy. I had the 3.5 v6, NOT the ecoboost. I feel that the vehicle may have been a bit heavy for that engine, as well as the box design probably wasnt that great when it comes to wind resistance. the room and comfort was good though. I drove to las vegas from edmonton non stop and didnt experience any kind of pains after driving for 22 hours.
I found car online and called Eddie Ackerman and he had car and paperwork ready when I arrived. Drove car and loved it. He then brought paperwork for husband to sign and made it very easy. Go see Eddie Ackerman for a great experience.
Love it! Great gas mileage, lots of room, great $
by Georgia from Petersburg VA
July 22, 2018
Great value, lots of room for my tall family and they did not want a minivan. Great gas mileage and smooth ride. Had close to 200,000 miles when I sold it and still ran great!
I really enjoyed the service and level of interaction with Moss Motor Sports (Mr. Rick Blevins). His service was timely, very professional and courteous. Their website had all the information I needed to make an informed decision about my purchase. Mr. Blevins was very patient regarding any questions about the vehicle and was available with critical information needed. Not only will I be shopping there again from Moss Motor Sports I will be making sure that friends looking for vehicles shop there as well. When you find an operation that is accessible and approachable you have to support them to show the rest of the industry the kind of service and commitment shoppers require.
It's an SUV... emphasis on the S.
by Ed from Minnesota from Redwood Falls, Minnesota
October 26, 2018
This car is so zippy! The fact that I can pick up large amounts of gravel every time I leave my driveway. Our flex is now nearly 5 years old with over 100000 milesand I would still, 100%chose it over our 2018 VW Atlas. I noticed alot of reviews saying the seats are not supportive. THIS IS OPINION!!!! Both me and the rest of our family enjoy the soft seats that don't have "supportive" sides that jam into us at every akward angle possible. But truly this car is so fun and fast to drive. The only negative we have is the gas tank is not the world's largest. (May have to do with my driving habits as well).
Friendly and knowledgeble staff. I feel as though they care about me and my car. They did the full service in a very timely manner.
The Flex is the perfect car.
by ToniR from Cathlamet, WA
December 6, 2018
Everything we needed and wanted. Leg room throughout, comfortable seats, electric everything, and styling I’ve admired from the year it was introduced. It’s a pleasure to drive.
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