Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
Most Comfortable Car I owned.
by Asim Khan from Farmington Hills, Michigan
July 25, 2018
Very spacious and very stable. I drove it all the way from Houston and never felt fatigue or tired. Good value for the money. Low maintenance. Very reliable and comfortable. Can easily haul 7 adults. Very spacious third row seating. Lot of head room and leg room for all three rows.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
3rd flex we have owned
by lakeside living from stephens city va.
December 13, 2018
we love it. most comfortable ride of any vehicle we have ever owned. this year's interior is top notch. even our 18 year old son loves it.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Super comfortable vehicle
by BradH from Grandville Mi
November 28, 2018
We replaced our 2009 Flex with a 2017 Flex. We have loved our 2 Flex’s and are very pleased with the updates to the vehicle in the 8 years between models.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
The Flex is the perfect car.
by ToniR from Cathlamet, WA
December 6, 2018
Everything we needed and wanted. Leg room throughout, comfortable seats, electric everything, and styling I’ve admired from the year it was introduced. It’s a pleasure to drive.
When into the dealership to find the perfect vehicle and Jamal was more than helpful. This guy really went out of his way to make sure I was taken care of. One happy customer and proud owner of a 2018 dodge charger!
Good looking style & functional cargo & passenger
by Tom Finnegan from Willow Springs, IL
January 14, 2019
The car is perfect for cargo & passenger space, rides great & looks cool! The car handles the road very well & has a smooth ride for a large vehicle. Vehicle warms up quick in winter & has great sight lines & blind spot mirrors make car a safe & enjoyable experience.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Not what I thought
by Ticked off 67 from Williamsport Maryland
October 30, 2018
Bought it used from Carmax had 31,000 miles 4 months later won’t start now has 35,000 miles got towed to dealer and of course it’s not the fuel pump because that is covered under warranty it’s the electric module that makes fuel pump work . So now I have to pay 3 00.00 some dollars. But yet I see all kind of people posting about this part really Ford . First Ford Never again back to Chevrolet
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
2nd Ford Flex! I hope they never stop making them
by LeeLeeAk from Conway, AR
December 16, 2018
Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!
We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
I simply love this car I have never driven a flex.
by C.pollack travelling family from Norman,ok
January 10, 2019
I have a big family and we love to travel this car has everything a family needs from DVD players on the seats to the weather so you can look up driving conditions. Must have car!!!
Overall very satisfied. Do you're research and know how much you want to pay. The process was smooth, and not a lot of back and forth. Pam Pletz was great and I would highly recommend going thru her if they have something you are interested in.
Best car I've owned
by Kaytibug from Belleville
September 13, 2018
I love it! It has everything I was looking for! It's Beautiful inside & out. Rides super smooth and my fiance & family loves it too!
Excellent experience. I'm a careful researcher and made several visits to the dealership. Mark, Johnny, Mike, and Coach were all very patient and answered every question. Final selection was an Explorer Premium not on their lot. Committed on a Friday night and they had the car on site, detailed, and ready for delivery mid day on Saturday. Super service and experience.
Flex , the vehicle you should be driving.
by Tommyguns from Orland Oark IL
September 20, 2018
The Flex is overlooked by Ford advertisers which is a huge mistake. These are great vehicles with all the bells and whistles. Great around town car but awesome travel/vacation car.
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
Ford Flex Saved My Life
by Monie from NY
December 30, 2018
T-boned, and my door took the hit...jaws of life used to get me out...car did not roll because of the Flex wide and low style and their safety standards - superior quality safe vehicle by Ford... although it was totalled, I wasn't...and my pyrex cake plate made it too...bravo Ford. Can't wait to get another one someday..I'll fill that cake plate to celebrate when I do...Thanks for making The Flex 💪...sure had the muscle I needed that day!
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.
Best car I have ever owned
by mslusher from Worthington
January 7, 2019
I had one for 6 years, put 235,000 miles on it and the only thing outside of regular maintenance I had to do was change a fog light. I gave it to my son, the car has 250,000 miles on it now and still rides like brand new
No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Perfect for my needs!
by SugarMama from Portage, IN
October 16, 2018
I deliver cakes and this car has plenty of flat surface to get my job done!!! Plus the ride is soooo smooth and comfortable. I LOVE IT!
Thank you Marshall and Jason for everything you guys did! Came in looking for a new car and they helped me with my options and was able to pick out the perfect car for me.
Ford flex im in love
by DaniellaSS from Daytona beach, fl
September 24, 2018
Thie car was not only asthetically pleasing exterior amd interior, it has sixth row seating, drives smooth, motor feels strong. Best car ive owned in ten years i absolutely love it. Ive owned a few Nissans, a few corollas, and a ford taurus, and i must say the flex has beat them all in my heart.
I've enjoyed driving this vehicle. It provides an excellent ride. Roomy, comfortable, and plenty of power. The AWD is awesome in winter. I love the Flex's body styling. It has great cargo room when needed. Seating for 7 comes in handy on occasion too.
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