This was a good car-buying experience. The salesman was Richard Cortez and he was calm, practical, listened to what I said and didn’t try to override me. No one at this dealership wasted time, and although everyone wants to get the best deal possible, especially a car dealership, I never felt less than in control of the negotiation or pressured. I felt that Richard had his manager’s support throughout. Everyone was nice as well as low key, including the finance manager I dealt with. I like the CX5 I bought, but to put the cherry on top, the GM of the dealership, largest in the city, thanked me for my business. Kudos to North Park Mazda.
Newest Car I've ever owned
by MommaBear from Fort Wayne, IN
January 8, 2019
This car meets all my standards & beats my expectations. I've never owned a car with as many bells & whistles as my 2016 Ford Focus. I have a family of 5 and I thought at first it might be to small bc our family is tall & big boned height ranges from 5'11" to 4' tall. We're all very comfortable together in the car. It has so many bells & whistles I'm still figuring everything out the car has to offer lol. It is a very reliable car, great on miles, great on gas I filled up for $17 I was so excited about that. I'm very happy with the car and everything it has to offer.
Jose was assigned to help me. He was very helpful and knowledgeable. I very much wanted to do business with him but they didn't have the exact car I was looking for.
First and Great Car
by Venoxium from Morrow,GA
January 12, 2019
First car ever owned. Specifically I have the Ford Focus 2018 1.0 Ecoboost. It’s automatic transmission and have great features for new drivers and has been really reliable. I plan on putting more miles on it and updating this but so far it’s been amazing. Only issue I have is I wish the lower end models still had Sync 3 as this car doesn’t support Apple CarPlay.
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
Love the hatchback design but the transmission suc
by Focus hatchback from Henderson, NC
December 14, 2018
Beautiful hatch back and the blue candy paint is beautiful, I bought this car for my wife and she loved it until about 10,000 miles the transmission starting slipping or shuttering . Carried it back to The Ford dealer and I was told that the tranny was supposed to slip or shutter when it shifted . I was told that there was nothing wrong . I asked the Ford dealer why did it take 10,000 miles before it started this shifting crap !!!! I have purchased 5 new Fords over the years and I am very dissatisfied with this 2017 focus. It’s time to trade before the warranty runs out !!!!
Superquick and organized buying process ....I was in and out in under 2 1/2 hours from selection to closing
by Cmusser from Kansas City, MO
December 3, 2018
This car is perfect! It has beautiful interior, white leather. With a bonus of heated seats. The gas mileage is terrific since I drive a lot. I would definitely recommend this car to anyone looking for a new one.
I happened to view the sight and seen 3 cars to my liking. I was called immediately. Danny K actually got the ball rolling and transferred the vehicle from A to B in less then a week. My husband and I were just going to see the car and fell in love. We drove her home that night. The process was extremely quick.
Most well priced car I ever owned.
by LoganEllis from Pittsburgh
January 14, 2019
Great car for a first car. It was very reliable and i never had a large repair on it. Would recommend to anyone for inner city commuting.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The best first car for a young person.
by Eddi2swift from Tampa, FL
November 7, 2018
I honestly love my car. Ive always wanted something sporty but when i got this one though its still a regular hatchback it still has more HP and torque then the newer ?sport? hatchbacks out now. You can add more things onto it. Its just a fun car to drive
Darryl Coleman greeted us and were sold w his knowledge and listening to our needs that we purchased 2 cars. They are like family to us. Everyone there are very courteous and respectful and not pushy. Need to go to this place and see for yourself. We are so happy with my GT and my husbands SLE. No pressure and no hassle.
Most reliable car i've owned
by jesstk from ithaca new york
January 3, 2019
i love my new ford focus. i bought a 2016 with 35,000 miles on it and it is the safest and most reliable car ive ever driven. im very satisfied.
James helped me get it all done , go see him so he can take care of you
it is making me write 25 words so here it is
Best bang for my buck
by LEO4024 from Youngstown, OH
January 1, 2019
The car does very well on gas as a daily driver, but if you want to have more fun sport mode really allows the car to handle and accelerate very well. The car is also very roomy and comfortable. I only regret buying one earlier
Sales representative (Heather Rosas) was very courteous and knowledgeable about the new vehicles. We will definitely come back to purchase our next vehicle. We are planning on having our new vehicle serviced by Ancira as well.
Most excellent major purchase I have ever gotten.
by GrizzlyErik from Fargo, North Dakota
December 3, 2018
Overall I love it. The styling is gorgeous. I have never and will likely never need any major maintenance on it. Ford has the power to surprise.
I highly 100% recommend American auto brokers if you are in search for a vehicle!!!!! Netti....was....OUTSTANDING!!!!!! She went well over and beyond and even more then that to get me into the truck of my DREAMS!!!!! She is the girl you wanna work with, and even through all my questions, what if’s and at times negativity about getting this car(because I had no faith that I was gonna get my dream truck) she stayed 100% positive throughout the whole process and made me feel super comfortable about my decision!! Jackie was amazing as well in helping with the finance process and made ends meet from all over the place to make my dream come true!!!!! She’s a doll for that!! And then Gabby!!!!! Oh she’s so sweet and helpful and gave great advice and made the final deal so smooth and exciting!!!! She was very patient with me let me tell you because I was a nervous wreck throughout this process. This team DEFINITELY is the BEST! Teamwork makes the dream work!!!!! Oh yea...and the break room had super good snacks, the office was clean and all the rest of the staff that I didn’t work face to face with were so very welcoming and nice as well!! And at the end....you get a cool shirt!!!!! Got trucks!
Excellent condition with low mileage.
by WayneT from Brentwood
January 9, 2019
The car is excellent for in-town driving and gets great gas mileage using flex fuel. Easy to handle and park. It has new tires which makes it feel like you are driving it new off the showroom floor.
The service was good and the financing was excellent overall the visit was good and the staff was very friendly and helping I would go back
Will never buy a Ford again
by EBail90 from Flint, Michigan
November 29, 2018
I loved the fact that it had the perks of an SUV with the great gas mileage of a small car but that’s where the benefits end. I bought it brand new last year and have already had the clutch replaced twice and the touch screen is faulty. It flickers from dim to bright, and the backup camera glitches. Sometimes the screen goes black altogether. Thank goodness it’s under warranty because it would have cost me multi thousands of dollars to repair. Incredibly disappointing.
Coming to Jordan Ford was a very pleasant experience. From the moment we stepped onto the lot, PJ, our sales rep greeted us and took us straight to our future 4Runner with no sales pressure whatsoever. From there he took my wife out on a test drive while I waited with our three year old in the Lobby. After that I took the 4Runner out myself with PJ. Not once was he pushy. He waited till we were done with our test drive. We explained the situation that we were not ready to buy that day and he understood completely. We walked away with a sales purchase order that was good for 5 days after saving us even more money from the asking price. I expressed that the 4Runner had a strange smell in the interior and so they detailed it and shampooed the entire thing. After we got approval on loan he drove 40 minutes to our place of business to deliver paperwork so we wouldn't have to come into the dealership. After that, he advised that the truck was clean but needed to air out for at least a day due to concerns of any leftover fumes from the cleaning treatment. On delivery day, he drove from San Antonio to San Marcos so we wouldn't have to travel all the way down to him. PJ treated us like family and for that we are grateful. We will definitely be buying from them again. Can't say we've had better service anywhere else! Thank you PJ Julian, Paulina and Aaron
Nicest Car I have ever owned
by grandmagotacar from Coalgate
December 31, 2018
I absolutely love this little car! It has so many quality features that I can't believe it is a economy car. I could not be happier with my selection and the value for my money.
Alex went above and beyond to make sure I was provided with all the details in purchasing a new or used car. Giving me suggestions and his advice, but was in no way pushy. Extremely professional.I would highly recommend Alex Davila to anyone who is looking for a new or used vehicle.
Greatly designed car both in and out
by by35 from Oshkosh, WI
December 28, 2018
This car fits perfectly for my needs; it is fun to drive and handles very well. I love the design and comfort of the interior and the SE package makes the exterior very appealing.
I have visited other dealerships and dealt with other salesman in the past, but my experience with Jordan Ford and Mr. Julian Delarosa was by all the best. The professionalism, honesty, respect and effort he exhausted to insure he got us what we wanted were beyond compare.
No issues or problems so far,with over 46500 miles
by Angus M from Wichita Falls, TX
December 20, 2018
A fun car to drive, handles and drives very well. Gas mileage is over 40MPG highway. Seating is comfortable except for the backseat and cabin is cramped. This car has lots of features and technology for the money. Overall a great value. My only complaint so far is the transmission has a slight stumble when in the lower gear when going from a complete stop, it is hard to get use to this and doesn’t always do this consistently.? I very much like driving this car!
Jeff has made our car buying experience a breeze!!! He is an awesome car salesman and he has made us very comfortable during the car buying process. I highly recommend Jeff Slaughter! I cannot thank him enough for helping me and my dad pick out my perfect! Jordan Ford is my go to dealership for more cars in the future!
by Heavy Onthemiles from denver, co
December 5, 2018
This car has met all of our needs. We put a ton of miles on it over the past year and a half and haven't maintained it as well as we should have, but its still running without any issues. (60,000 miles) all it has needed are new tires, brake pads, and oil changes. The transmission is sometimes a little odd sounding - shutters a little, and not as strong/tight feeling as it was when we purchased the car (continuous transmission).
The interior feel, solid road feel, and great gas mileage have you feeling as though your driving a more expensive car than what it is.
I've really enjoyed this vehicle and would recommend it to anyone trying to save money on a new or lightly used car.
My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
Fuel Efficient and fun
by SchretzmanA from Newark, DE
January 1, 2019
The car is stylish and, not to mention, my favorite color (Charcoal Gray). It’s roomy for a small vehicle and the trunk is nice and deep. Fuel efficiency is amazing. Handling is excellent!
I bought my first vehicle the Grand Cherokee from Jeff and hands down have nothing but the highest accords for him and Bluebonnet Jeep. He was incredibly knowledgeable and laid back; just what a young woman needed.
This is and awsome car I really love it
by Kdawson from Birmingham
November 7, 2018
This car is equipped with all the things I love in a car. I am blessed to own it, would recommend this car to anyone that is looking for a great reliable and roomy car and a gas saver
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