We want to sincerely thank everyone at Harlan Ford for their kindness and honesty with us when our truck broke down in Okmulgee on our way to Galveston . it was Sunday night and we parked our fifth wheel and pickup in their driveway overnight. First thing Monday morning Tracy helped us get right in and Stephen, the mechanic, fixed it in less than two hours. The cost was very reasonable. We were extremely pleased and thankful that we broke down close to them.
It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
I was greeted with the friendly sound of "May I help you with something today?", and the areomatic smell of popcorn. I was directed to a salesman by the name of Raymond. He was very soft spoken and friendly. He ask what I was looking for and we proceeded to the lot and he showed me what the dealership had. Although they didn't have what I wanted he proceeded to tell me he would locate it and have it here for me within 48 hours. To my delight I recieved a phone call the next day telling me my vehicle would be there that afternoon for me to come and pick up my new car. Overall I was suprised at the timely fashion in which I got exactly what I wanted and with expert service.
I found an F250 on line and completed everything thru text and videos I flew in from NC and the salesman (Darell) picked me an hour away from the dealership drove me back on his own time and we completed the transaction and all paperwork I then drove home Overall wonderful and easy to deal with very helpful and I will be recommending them in the future
You felt like the employees were truly glad you were there and not just a job that they had to do. They tried to make sure you were completely satisfied.
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