I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
rentel , my 2010 fusion , had a recall ( airbag)
by Carroll fuision fan from Bedford
January 7, 2019
Great MPG (43), around town and short trips on highway, love the styling inside and out. love performance and comfort . loved the color( Dark Blue)
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
A Fun Mid-sized Sedan
by Allan from Clearwater
October 15, 2018
I had a Town Car that needed repair, so I rented a car from Enterprise. They rented me a 2017 Fusion SE Hybrid, and I fell in love in 3 days. I went to Enterprise Sales and bought a pre-owned one, and am in love with the darn thing. It is more comfortable than my Town Car and is fun to drive. It handles like a sports car around the curves, and it is quiet and tightly built. Best car I've ever owned, and I've had a LOT of them.
If you truly thothought you had no chance then Her
by Darryl Herring from CALUMET CITY
November 19, 2016
These people should be given a purple heart award for care and understanding of their customers. They take pride in helping and finding ways to get you driving and approved. They have truly shown to go the extra mile
Good if you want to buy a rental.
by His and Hers Hybrids from Wichita, KS
August 20, 2018
I drove one for a week as a rental. My wife test drove another we thought about buying. They were OK, but I soon realized that a lot of these 2017s in Kansas City - Wichita region were high-mileage rentals. The prices were OK, but the best years of the cars had been used up. Furthermore, several hand branded titles or reported to be in accidents. Credit the dealers for pointing this out, but buyers must consider this carefully when making a purchase. Finally, Consumer Reports had much better ratings for the 2016 Fusion Hybrid. We bought one and recommend it over the 2017.
I worked with Gregg Elmore and it was a pleasure to work with him. Very knowledgeable and went the extra mile for me. Great Job-Thx
2018 Ford Fusion Hybrid
by SewOn from Oklahoma City, OK
November 12, 2018
I wanted a car that has a smooth ride, good gas mileage, plenty of room inside the vehicle, & has a good safety rating. The 2018 Ford Fusion Hybrid seemed to fit the bill. It has plenty of USB ports and all the bells & whistles that I wanted. You do sacrifice some trunk space because it is a hybrid, but I thought it was a good trade-off for the gas mileage. When you drive in the "eco" setting the car is a bit sluggish when taking off from a stop. I won't drive in rush hour traffic in the "eco" setting as it makes other drivers angry. If you are driving without the "eco" setting the car has plenty of acceleration, so no need to worry about that.
Just sold my used car at Haggerty. Greg Elmore was top shelf all the way -- honest, straightforward, listened, prompt, returned calls -- the whole package. I strongly recommend Greg and his crew. My experience could not have been better. Well done! Tom
Still new to hybrid life
by Needed MPG HIGHER from Dallas Texas
October 18, 2018
I am a little disappointed that my super conservative driving for highway goes below 40 mpg, but I was expecting that. They completely lie about mpg ranges, but it does get way above 40 if enough city traffic and steady movement. I’ve only owned it a week but it’s super smooth and I adore the fact I get 2.5 times the mpg of my truck I previously owned.
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
by Rob's Car Review from Topeka, Kansas
August 7, 2018
I am very pleased with the 2017 Ford Fusion Hybrid Titanium I purchased two months ago. It has met all of my expectations in terms of performance, quality, and comfort.
I worked with Jimmy to buy a used Ford Fusion Energi, and I cannot say enough good things about the car, process, salesman, and dealership. Although they made a mistake telling me I had a full warranty when I didn’t, they honored an issue I had with the car and fixed it for free. They pointed out a recall and fixed that, too. Truly great integrity, as they could have told me to take a hike for the one repair. Jimmy was very communicative and upfront. The dealer made a fair deal where both us walked away happy. If there is a car there that you like, go and talk to them. You’ll be glad you did.
Nice Car, But Somewhat Cramped
by Oley Olson from Cleveland, New York
July 14, 2018
I leased this vehicle with a two-year contract and will not purchase when the lease is up next year. This is a car with lots of technology but the comfort for an older person like myself (I'm 70) is really not there. I broke a piece off my patella and had to wear a knee immobilizer. It was really difficult entering and exiting the vehicle (this is understandable). Even without the immobilizer my leg room seemed insufficient unless I pushed the seat all the way back (I most rode as a passenger) but I couldn't do that when I have adult passengers in the back seat. When I drove, the car drove very nice and has lane departure, automatic cruise control (adjusting speed for the vehicles in front of me), an excellent (best even over the luxury vehicles like Lexus) rear camera, automatic dimming headlights (I really love this feature), and an excellent radio with Sirius. Air conditioning, heating, air-cooled and heated leather seats (highly recommend having)are all high quality. The car looks nice, drives nice, but I just can't get used to the lack of roominess.
From start to finish my experience with Roesch Ford was excellent! The greeting was friendly and my salesman Nick Petrasz was superb. Customer service to me is very important and that was just what I received from beginning to end.
My first car!
by Ana from Chicago,IL
July 7, 2018
I love this car! The only thing I wish it had is the alert beeping when going in reverse. The camera is great, just wish I got an alert that I’m too close. I was convinced I wanted a Ford Focus until I drove this one- so happy I moved forward with the fusion!
I had a great experience with Mukesh Mehta on leasing a new Camry. He was very honest and friendly and ended up giving me a great deal. I hope everyone has as good of luck with buying or leasing a car as I did!
by Sammy from Homestead, fl
October 25, 2018
This car had everything I wanted, great gas mileage, a nice looking interior/exterior, push to start, back up camera. Great car, has everything you could want!
Great communication, very helpful. It was great to have a salesman who didn't pressure me or use waiting tactics. It was easy - I was surprised. Happy with my used car.
Great gas mileage, comfortable road-trip car
by AverageEverydayNormalGuy from Scottsdale, Arizona
December 12, 2018
This car meets all my needs. It gets great gas mileage with an average of 35 mpg ( better in city worse on freeway) and is a comfortable easy to drive car. Love the bluetooth functionality and heated seats. Overall definitely recommend.
Drove up to Castle Honda to look at a car we seen posted on Cars.com. After finding the car, we were able to look at it without being rushed by salespeople . The used car department is laid back yet professional with excellent customer service Ali & Josh were great to work with!
The BEST car EVER!!!
by Queen AubreyAlexxis from Kissimmee
October 10, 2018
This car is truly amazing. Its very fuel efficient, comfortable and reliable. I have no issues or complaints. I am so in love with this car that I traded in my 2017 Fusion for the 2018 version. I would stick to the Fusion model for many years to come. It drives very smooth that it feels like you're floating on a cloud. Its perfect for cross country road trips and has a lot of space to sit comfortably.
Absolutely the best ! Everyone there treats you very well, new car dept. people, finance dept. and service dept.
Great car so far! I have had it since 8/28/2018.
by Hybrid-Owner from Tampa, FL
October 10, 2018
Meets most of my needs, although I was spoiled by my 2011 Fusion Hybrid SE's auto-alerts and other advanced features. However, I had such a great deal on this car offered to me by Bill Currie Ford, and liked my test drive and the sleeker look of the 2018, I decided to take it.
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
Rides smooth, nice acceleration.
by Mike R. from Southfield Mi.
January 6, 2019
So far. Really like it. A smooth , passenger friendly vehicle.Less feeling of all the bumps on the road here in Michigan. A lot to learn in terms of operating. It'll take a while. Because the car can do so much.
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
Comfort and handling are amazing
by knight43 from wichita, ks
November 25, 2018
Overall? a great vehicle, I had a 2016 fusion Eco boost and the hybrid feels faster. The hybrid also handles better, maybe because of the added weight. I do not think I could own a vehicle without apple car play, by far on the best parts about the 2017 Fords.
Great working with jimmy best experience ever he help me found the suv I wanted . Best help when u come to Windy City ask for Jim xxxx we’ll help you any way possible.
by Rob fusion from Gulf Breeze
December 5, 2018
Love it. Nicest car I have ever owned. Must buy. The gas mileage on the car is awesome. Definitely test drive one today. For fusion is awesome.
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