I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very comfortable and quiet cabin
by Sebass from Phoenix,Arizona
October 6, 2018
Big and comfy, mine is the SEL AWD model it’s very smooth. Overall great car, good quality feel to it, I love the beefy doors and high window line. Only thing that would make this car complete is for a car this heavy the 3.5L isn’t quite enough if only they would have been able to fit that wonderful 5.0 from the mustang it be perfect for a n/a solution.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
It was nice experience of buying Honda CR-V from Brandon Honda, Jeremy has good knowledge about available features. Although I miss Ex model and had to go with Lx, but would love to upgrade in near future. Looking forward to have similar post purchase service experience.
Best deal and American made!
by JohnC from Revere MA
December 28, 2018
I love my 2017 Ford Taurus Limited AWD car! It has every option, plenty of power and the most spacious sedan on the market. Even more important - it was built in Chicago! I couldn’t be any more happier.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
A piece of junk
by Ryno from ROANOKE
December 29, 2018
This car is a piece of junk. I owned a 2003 Ford Taurus. I stayed in the shop. When I traded it in. It had 90,000 miles. I had replaced the Starter 3 times,.a altnator. Transmission., dead batteries. The least realiable car in the road.The ford company is going to discontinue the Taurus after 2019. Thank goodness. Do not buy this car. Buy Toyota Camry much better car and is the most reliable car that I have driven.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
2017 Taurus is awesome!!
June 26, 2018
I love my Taurus Ltd. I've read lots of reviews about this car and quite frankly, the car gets a bad rap for no real reason. Sure, it's not a BMW in the handling department and certainly not 0-60mph in 5 sec, but it's a truly great car to ride in and a I think, a handsome mode of transportation. The stereo in my 2017 Limited is awesome and the sound of my door closing really turns me on.....a wonderful "thump". Great car for the money!!!
Excellent service by Joe Bolin. Work was completed on time.
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