My wifes battery died on her and I called to see if they could get in and they did and got it back up and running in no time , I have always trusted Elyria Ford for my service needs they are great ,friendly and very nice ,they make me feel very comfortable. Great job
After 2 years of service at Brunswick Auto Mart it was time to replace our 2012 Toy Sienna. I was guided through the process by Dominic Diliberto. He made the time available for me prior to the official opening of the sales department and met with me again for test drives. We bought a 2018 Toy Sienna XLE. He made sure the car was ready to go and had been prepped to our expectations. The deal was signed and delivered by Teri Mateo the Sales Manager. We received a great offer for our trade and were shown several ways to finance the deal. She is one of the best informed Sales Managers I've dealt with in 50 years of buying cars. Brunswick Auto Mart is a top notch auto dealership! Looking forward to working with Rich in service for the life of this new car.
I was very satisfied with our experience at Godard Auto Sales and am more than happy with my "new to me" car. If you do your homework you will find that they offer quality used cars at a very fair price.The sales experience was nothing like I was used to at a brand-based dealership, and am confident that we will come back when we are ready for another vehicle. We felt very comfortable at the dealership and the low pressure environment was fabulous.
Great experience all the way around. Was treated like a customer should be! Not like a credit score how the majority of card dealerships treat you, Todd was excellent , friendly,accurate,professional, very knowledgeable and went above and beyond. Glad to see that customer service still exist in these times. I will be back for my next car.. Highly Recommended. THANKS GODARD AUTO AND THANKS TODD
I absolutely can't believe how helpful the entire staff is. We showed up under pressure to buy a car when the engine blew in the one we were driving. The salesmen greeted us in the parking lot and made us feel very welcome but not in a pushy way. They wanted us to walk the lot and feel free to drive any we thought would work with our budget. The finance department is wonderful. Our credit has taken a hit due to the economy but they were very helpful explaining things to us and helping us through what we found to be a horrible experience at other dealerships. I can't say enough about how friendly and helpful the staff is. Again, NOT in a pushy way; it felt genuine. We doubt we will ever purchase from another establishment since finding Godard Auto Sales! I would highly recommend them. K & K PS Really liked being able to look at the cars on the website (great way to save some time.)
We had been looking for a long time for a good used car to make a long daily commute to and from work. It was frustrating trying to stay in budget! Many of the dealerships we were looking at either had high prices for cars with little to no repair or cleaning, or they DID take care of those things and had the higher sticker price to go with it. Godard had a great selection of really nice cars at really fair prices. What a breath of fresh air! Very laid-back atmosphere -- no high pressure sales. They are confident of what they are selling and the price they are asking, so no need for those tactics. A really nice establishment; comfortable, not flashy. The cars are nicely situated, easy to look at. They have the price displayed on each car (we started walking away from dealers who wouldn't do this). We have already put almost 200 miles on the car and haven't had any trouble. I am SO glad we finally found them!
Heard rattles coming from the front end of my Mariner. They identified the lower ball joint and rear stabilizer as needing replacing. Finished job in less than 1 day. Rides like it has 70,000 less miles on it. Good job!
I flew from Baltimore to Cleveland to buy a 2015 Ford Transit 250 Van. Glad I did. I checked up and down the east coast and couldn't find a better deal. Had the deal done on a Saturday and drove home to Maryland on Sunday. Had a few minor issues after the sale that Valley Ford promptly fixed. Thank you to the entire sales staff for making my trip successful and worth the extra cash. Now "Betty" is home with me, and she's the pride of the neighborhood. Thanks again, Bob
I just got a new edge from this dealership and I love it!!! They made sure to get the exact suv I wanted and I was not disappointed! Everyone was so nice and accomidating! It's a shame to see someone leaving a negative comment about the patriotism of valley ford. I can personally say they are an amazing patriotic company that fully respects and supports our veterans! My husband served our country for six years and is lucky to be employed by valley ford. They have always been supportive of anything he needed when was serving and still continue to do so. I wish more people would be realistic when it comes to buying a vehicle especially a used vehicle. Dealerships can only give so many discounts till they are losing money on deals. It has nothing to do with the company's patriotism. I think the bigger issue has to do with people complaining for their own selfish gain. Which is truly a shame since our brave men and women make an amazing sacrifice so unselfishly. Thank you to all men and women past and present that serve this great nation and thank you valley ford for choosing to support all those men and women.
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