I was very satisfied with our experience at Godard Auto Sales and am more than happy with my "new to me" car. If you do your homework you will find that they offer quality used cars at a very fair price.The sales experience was nothing like I was used to at a brand-based dealership, and am confident that we will come back when we are ready for another vehicle. We felt very comfortable at the dealership and the low pressure environment was fabulous.
Great experience all the way around. Was treated like a customer should be! Not like a credit score how the majority of card dealerships treat you, Todd was excellent , friendly,accurate,professional, very knowledgeable and went above and beyond. Glad to see that customer service still exist in these times. I will be back for my next car.. Highly Recommended. THANKS GODARD AUTO AND THANKS TODD
I absolutely can't believe how helpful the entire staff is. We showed up under pressure to buy a car when the engine blew in the one we were driving. The salesmen greeted us in the parking lot and made us feel very welcome but not in a pushy way. They wanted us to walk the lot and feel free to drive any we thought would work with our budget. The finance department is wonderful. Our credit has taken a hit due to the economy but they were very helpful explaining things to us and helping us through what we found to be a horrible experience at other dealerships. I can't say enough about how friendly and helpful the staff is. Again, NOT in a pushy way; it felt genuine. We doubt we will ever purchase from another establishment since finding Godard Auto Sales! I would highly recommend them. K & K PS Really liked being able to look at the cars on the website (great way to save some time.)
Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
Purchasing a new car is stressful to me; however, VanDevere made the experience pleasant and took some of the stress away. I found Rita Furino, Bob Berger and Joe Caspary very helpful, honest and friendly. The facility was welcoming and it had a wonderful area to discuss the car, wait for needed paperwork and make the necessary business arrangements that I needed. I will definitely be a return customer!
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Night and day difference from our last buying experience. These guys (and gals) generally care about you and make you feel like an actual person, not just another number/commission. The no-pressure culture ensures that customer service is a top priority. This dealership did all that they possibly could to get us into the car we wanted, and for that we will forever be grateful! I will be recommending them to everyone I know who is in the market, and when the time rolls around, I will be going back for any future vehicle needs.
I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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