I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
I cannot say enough about how great my experience was when I leased my new Edge at Avis Ford. I began the process over the internet at the Ford.com website. I received a call from Jason Grose at Avis Ford. He was a pleasure to work with, is very knowlegdable, and absolutely went the extra mile.
Any dealership winning awards year after year is no coincidence! Great sales team, John Blanchard and his manager are top of the heap! Thorough, considerate, went the extra yard again and again listening to the customer along the way! Smooth transaction, knowledgeable of the product specs and incentives. Pleasurable experience from start to finish! Highly recommend Pat Milliken and John Blanchard.
Dealt with salesmen Craig Blaney. Craig was extremely helpful, knowledgeable and listened to what we were looking for. We ended up buying a truck from him and would highly recommend him to anyone looking to make a vehicle purchase. Craig is a very friendly person who made our buying experience a pleasurable one.
I was very upset when I submitted my last post earlier today and I should have taken my issues to a manager. I called back and talked to Joe who is the used car manager. Bill Brown really stepped up and went out of there way to make me happy and I am very grateful. I was picked up by dealership, given a loaner car and was assured they would be retrieving my broken down vehicle! I would definitely take my business back here and recommend it to anyone else. Thanks guys! Great way to handle this situation! If this should happen to anyone again I hope they can expect the same from you.
I found a suv that I was interested in buying online. I made an appointment to view it and ended up buying it. I had a great experience here from the time I walked in. Everyone was attentive and answered my questions to my satisfaction. The service department also was great when they replaced the tires. They gave a ride home and back because of the length of time it took. I would have liked a higher trade in value for my car, though. I know it was worth more than I was given.
I took my Ford Escape to the service department for an oil change. The only problem was the chaos in the parking lot. There is a lot of remodeling and confusion. I had to wait in my vehicle for thirty minutes or so.
I have received three e-mails, a phone call and a letter thanking me for using your service. Why are you sending so many e-mails and other correspondence to thank me for using the Ford service? It is annoying.
I have been a chevy man all my life until I went to M-59 Ram. The
Salesman was a down to earth person and was totally honest with
all costs up front. His name is Tony Anderson. His was the best
closing experience my wife and I have had.
Tammy is great as always. Super service as always. Highly recommend Tammy she’s always efficient and friendly. Thank you Jack Demmer Ford. I wouldn’t take my car anywhere else
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