Stopped there last Wednesday. Vehicle advertised on the internet.
Spoke to Chris senior in sales.
He said car was already sold, but there was no sold sign on the car nor was the ad removed. He was not too cordial or anxious to find something else for me.
a reliable and comfort van
by Terry from Lutherville, MD
November 2, 2018
This Van gives us a large space. It provides spaciousness. In addition, compare to previous van, when i drive highways, it is very stable and comfort.
Problem solved quickly and efficiently! Great service!
One of the best vehicles for the money
by Matt from Jefferson city, mo
November 12, 2018
This car has met all my needs. The only thing I would do different is offer an automatic sliding door. I have fractured my hand and 2 of my kids have slammed their fingers in there. The door is really big and hard to stop if it starts rolling
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
Value for money A+
by jenib from nashville, tn
June 16, 2018
Wonderful vehicle that will be moving for years to come. The standup cabin vehicle makes it easy to move in and out of the vehicle.
I bought a 2016 dodge cargo van. And it was the best vehicle buying experience of my life. Fred, Jason, Brandon and nick went out of their way to make my experience easy. I would recommend this dealership to anyone who wants to buy a car with out any hassle. They are the best!
I love driving it more than driving my BMW
by Free at last from D.O.T. from Washington D.C.
January 12, 2019
It is great for getting around D.C. and no more harassment from D.O.T.
It has a very smooth ride .It is a giant van that rides and handles like a Cadillac.
Mochetto Brothers is all about customer satisfacti
by Joe D from Cumberland RI
June 26, 2017
This past spring, I made a purchase at Moschetto Brothers located in Methuen, Massachusetts. I spoke with Don and Fred at Moschetto Brothers several times prior to my arrival at the dealtership. My impression of Don and Frank was that they were both professional and well-informed about the industry. They made me feel comfortable in dealing with them. In my opinion, Moschetto Brothers is all about customer satisfaction. They are fair, knowledgable and treat customers with respect. To me, that is worth any monetary discount any day! Thank you Moschetto Brothers for your expertise and great customer service. Keep up the good work!
One of the best car buying experiences we have had. Brittany was excellent, knowledgeable, and gave the best demo with attention to every detail, and certainly was not pushy (which is a criticism I have had with other dealerships). An all around enjoyable experience....wonderful interactions with the sales manager, finance manager and Jack Madden. Beautiful new service facility with exceptionally friendly staff.
We will be back.
Great to do business with, from sales to service. Easy to talk to, not pushy, walk through process was a great experience.
good for large families
by VanMan from pa
December 9, 2018
Bought used. Works very well for getting kids and all our stuff around. If I purchased new I would get leather and a limited slip rear end. Waiting to see how it does on bad roads... probably not good.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
good for transporting people
by oldman from venice, fl
September 25, 2018
Great comfort and access for entry and exit of passengers. Gives everyone a smooth ride. Wish gas mileage was better though. Good visibility for the driver
Justin was very helpful when I took the car in with a problem I thought should possibly have been solved in an earlier recent visit. He was willing to work with me and remained professional, understanding of my financial situation, and understanding of the reason I was a bit upset having to bring the car back so soon. In the end, I can say I do recommend the service, because of staff like this who are accommodating to someone in a tight spot like I was.
Need to show crash tests at what speed totals van
by Milemaker1 from Fort Worth ,Tx
December 26, 2018
It was great but got T Boned and totaled the van out. Other driver claimed to be doing speed limit but it was loaded with product and it sent me off the road over the grass and into a parking lot..Drvers side airbags did not deploy.
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
July 29, 2018
This is a great new generation of a van. Much better gas mileage, way more comfortable, and a lot of fun to drive. I hope Ford keeps investing in this design,
Warranty service performed quickly, great service personnel. Arrived without appt,bcar taken right in, provided shuttle service to work, car ready as promised, repair completed. Good follow up
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