Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
WE ARE SO SATISFIED WITH THE PURCHASE OF OUR 2014 C CLASS MB SEDAN, FROM AUTO GALLERY IN LAWRENCE GA---OUR SALESPERSON MARIBEL ACOSTA WAS JUST GREAT ,ALONG WITH SERGIO THE MGR--THE ENTIRE OPERATION IS TOP NOTCH---GO AND SEE FOR YOURSELF
Well as a person who swore to never buy from a used car dealer and a no haggle dealer I decided to eat some crow and it was delicious. I did a lot of research on the car I wanted to buy and pricing. I wasn't getting prices I wanted in my area but I found a 2013 Ford Taurus at this dealer 3.5 hours away from my home. Price was good and after a few emails back and forth I decided it was worth the drive to see it. Even though my salesman (Josh) was a novice he did a very good job and I didn't feel pressured at all when I got there. I couldn't find the same car for a better price and they treated me very well. His manager (Eric) made sure everything was going well and the paper work was super quick. They even talked me into a basic warranty which I probably didn't need but it will make me fell better for the next 2 years. Josh just needs to learn a little more about the cars he is selling (I actually knew a lot more about it, but I am a car guy) and he will do well in this business. I did miss the haggling but I did get a nice key chain! WIN!!!! I love my car and I am glad I made the 7 hour journey. Thanks guys!
Found & purchased a beautiful 2007 Toyota Avalon (w/low mileage)from Auto Gallery Lawrenceville (found them on the internet). At the dealership, we received prompt & knowledgeable attention from Aaron, the salesperson, and Eric, the mgr, was available & responsive thru our visit. A problem with the trunk not opening was immediately identified as fuse related & was fixed on the spot. We came prepared to buy outright- so can't speak to the workings of their finance dept, but Britaini (of that dept) was professional and thorough in her interaction with us. Our mechanic will look over the car tomorrow, and we will post reviews with that info as well as 6 mos-1yr from now as we get to know our new vehicle. Thanks for a very nice car-buying afternoon!
Nelson at Jacky Jones made this a simple process and this is a simple review. From Fielding my frantic and annoying questioning in the beginning of the process to putting my baby on a truck and shipping her to New York Nelson and Jacky Jones handled it with the skilled salesmanship hand. Smooth man smooth. Six months after purchasing my 2014 Lincoln MKS I am still satisfied. I've experienced 100% honesty and commitment to their products which Jacky Jones had the opportunity to show. Bottom line I am now shopping a pre owned Lincoln MKZ hopefully Jacky Jones will have in stock what I need. Win-win baby!
I have now purchased 3 vehicles from Jacky Jones Lincoln. They don't use any of the old car dealer tricks like so many others trying to pressure you into making a decision before you are ready. The sales staff is well educated on the product and very courteous. I recommend Nelson Rivera if you go by, he's extremely friendly and very laid back. He won't push you to make a decision, he'll tell you to take your time and feel good about making a purchase. The sales managers are great and really help you out to get the payment you want at a great rate. The service department is really friendly, and Heidi (the new service manager) is as polite as they come. Overall, this small dealership feels warm and inviting, which seems to be lost upon so many other dealers who use intimidation to pressure you into a purchase you probably wouldn't do normally.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 4, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
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