Everyone that my husband and I encountered at this dealership was friendly and helpful. We are very happy with our 2017 CPO Kia Optima purchase! We dealt directly with Carl Madonna and Johnny Taylor, both of whom were very knowledgeable and patient in answering all our questions. They are a pleasure to deal with, and we look forward to our future business relationship with this company.
Joe was amazing to work with. He was positive throughout the entire process. He was knowledgeable and was able to answer every single question I had. He was able to get me into the car I wanted without any problems. THANKS JOE.
Want to thank Josh Weasner and Laura Campbel for always taking such excellent care of me and my baby car. Once again I came in for my monthly oil change and was extremely pleased with the quality of work as well as friendly professionalism.
I went to Allentown Kia to purchase a new Sportage just a day before the snow storm and a few short hours before I needed to be at work. Everybody was efficient, helpful, friendly and made my car buying experience the best I???ve ever had. They were able to give me a great value for my trade and get my payment exactly where I wanted for my beautiful new Sportage. The salesman, Rob, was very friendly/personable and extremely knowledgeable of the product. He was sure to go through every detail of the car before we left the lot and thankfully gave me some pointers for driving it in the snow which came in extremely handy the next day. The manager, Cory Tangir, helped make my buying experiencing stress free and made sure everything ran smoothly. He was very professional and made sure I was happy with my purchase. I can not say enough good things about Allentown Kia, their staff, and my buying experience. I can???t imagine getting rid of my Sportage anytime soon but will certainly be returning to Allentown Kia when I do! Thanks again everyone!!
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
Not at all pleased with the final process with our lease. The last person in the process that dealt with handling the financial process was totally rude. Questionable if we will buy or lease ever again with Keyser Miller. Pleased with the vehicle service department but they could have tidied up a bit better around the stickers!
Rick the Service Manager is the best! I was able to work with Rick to bring in my aftermarket parts for a clutch replacement on my 2013 Mustang, not many shops will install customer parts anymore for liability issues. The AC hasn't worked for about a year so I asked Rick to take a look at it. I was informed that the compressor and condenser both needed replacement which was not a surprise at almost 160,000 miles. After the new parts were in the system was still loosing pressure and sure enough the dye was coming out of the evaporator! Rick was great to work with and talked plainly about the need and cost of the repair. He was able to work on the labor and parts cost to get me out the door with a working AC and a brand new clutch at a more than fair price. Many would still complain about my out the door price, but these are two major systems on the car which are notoriously expensive to work on and I don't think it could have gone any smoother anywhere else.
I recently bought a 2015 Ford Fusion with 15,000 miles on it. The price was great and it is like a brand new car. Our salesman, Tom Bean was awesome. He made sure we got the best price and we were happy with the trade in price of my 2007 fusion. He spent a lot of time explaining all the bells and whistles of the new car. I forgot my cell phone the day of purchase and Tom even drove us home to get it so he could connect it to the touch screen system. We have bought all our cars from Keyser Miller in Collegeville. I love my new fusion!
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