I am an international student and I leased a car from Bennett. Two important things I want to share about them:
1) First, I had an offer from another dealership and I call them and I asked them as my local dealership to match the price. Not only did they match the stated price in my quote first but they also gave me couple of dollars more discount.
2) The process of being accepted by Bank and Toyota based on my university documents was really smooth and the sales and finance people were optimistic and smiling all the time.
Specifically, I recommend Product Specialist, Richard Berkheimer who was my contact there. He is totally honest and knows what he is doing.
Adrian Sirbu is the sales person who I dealt with on my purchase of the Certified Pre-Owned 2015 Tacoma. After my initial test drive I had my son stop by to drive the Tacoma I bought and a brand new Tacoma just to compare the difference and to decided which direction I wanted to go. Adrian met my son and provided the truck I bought and the brand new Tacoma for an extensive test drive. I ended up working the deal via text message with Adrian, I sent him a message on what I was willing to pay for the Tacoma and what I wanted for my trade and with in minutes he replied. Not only did we agreed on the price, Adrian also got me the special 2.9% financing rate that was being offered on the Toyota Certified vehicles . When it came time to meet with the F&I, Matt Matti was just as easy going as Adrian, he did not pressure me to get anything that I did not need or want or tried to bump up the finance rate. Overall it was a positive buying experience and I will recommend Bennett Toyota to any one who is looking for a New or Certified Pre-Owned Toyota.
Traded in my vehicle for a New 2017 Camry. Tom was an excellent sales man. He actually spoke and sat down and interacted with me. This business is professional and truly cares about their customers. This is a prime example of how dealerships should be like today. I highly recomend this place to you all.
Needed a car at a good price, they helped out. The dealership itself is great, it's a comfortable place, big (dealt with a place that barely had any room to move) and most importantly it was a professional and reputable place. Our salesman Grady was great, knew what to do and wasn't a pushy know it all salesmen. I would definitely recommend to anyone and I will be buying my cars from them in the future.
We ended up spending a lot of time here, but it was because we weren't completely prepared. The gentleman who helped us, Ian, was an excellent salesman. He didn't push or rush us for any reason, and he was incredibly patient while gathered everything that we needed. We ended up driving away in with a new car and paying what we had in mind when we walked in. If you're looking for a new car and don't want the pressure of a greedy salesman I would highly recommend this dealership.
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
The process was smooth and relaxed. Agata was truly exceptional. She was attentive, insightful, honest, and helped me obtain the exact vehicle I wanted. It is truly a feeling of euphoria every time I look at or climb in my magnificent X6! For that, I have Agata to thank! I recommend that anyone looking for a vehicle seek out her expertise. I beyond appreciate the clarity, acumen, and profound wisdom of Noah in finance! Thanks to John C. for all the effort in finding my dream machine. This was truly the finest transaction in auto I have had and sincerely thank the entire team!
Hez did a great job helping us select the right car
by SkipperJimmy from DealerRater.com
December 1, 2018
Hez spent a great deal of time assisting my wife and I choose the correct car and options. He was extremely knowledgeable and helpful. Prior to talking to Hez we were hesitant to buy because we did not know enough to make an informed purchase. Now we are very happy with our new vehicle.
This is my second vehicle from Flemington BMW. Ted was so patient and extremely helpful during the selection process. He is extremely knowledgeable about the vehicles and provided very user friendly instructions. Ted made my purchase experience very exciting. I would highly recommend Ted to anyone who is looking to purchase or lease a vehicle. Ted is an excellent salesman!
Professional service and customer care at Flemington BMW.
by Pop-Pop! from DealerRater.com
November 27, 2018
Bill Hinton provided us with excellent professional care and service in helping my wife and I decide on purchasing an X-3 from Flemington BMW. It was a painless decision accomplished on a tight schedule over the busy Thanksgiving Holiday. We met Bill on Friday morning and drove out with our new X-3 Saturday afternoon. Thank you Bill, Gerard & Laurie Market
This is our fifth lease with Flemington BMW. We've worked with Bill Hinton each time. Bill is great--friendly, no pressure, thorough and totally professional. Noha helped us with finances this year and was also great. We're BIG fans of Flemington BMW and drive the 45 minutes from our home in Madison, NJ because it's always worth the trip.
I have been dealing with Flemington BMW since 2002 and can honestly state that they have always been the benchmark of a quality dealership. I specifically have dealt with Tom Terrill my Client Advisor for all of my BMW???s for my family. Tom is very easy to work with and his knowledge of all BMW???s, offers and incentives are amazing. Between my wife, daughters and I we have reached double digits of BMW???s owned or leased from Flemington. And just received delivery of our 2019 X3 M40. Tom teams up with Ed Kiley the Sales manager and Jan-Michael Blakley for the team of people that really care about customer service. They make it a very easy process from the first sit down. Tom Terrill is simply the best! His professionalism, courtesy and knowledge is refreshing and to top that he happens to be a really nice person. I do not live locally any longer but always go to Flemington BMW for all my BMW???s and well as their quality service. Thank you, Tom, as this was another exceptional experience!
Jim has always been great to work with for my BMW service needs. He always lets me know what my car needs and what it will need down the road. I appreciate not getting a hard sell on something I don???t need.
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
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