Used Ford cars for sale near Chaplin, CT

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

Great truck, I have no issues with this truck. Occasionally the Snyc screen freezes up. Acceleration is excellent. Highway MPG is 23 Local is around 12 mpg. Mixed City Highway is 15 mpg

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

This Van is pretty cool I have lots of leg Room the vehicle have lots of power I really enjoyed the color, And I like a starting options from my cell phone.

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Tom is an outstanding sales representative…he provided details and important information regarding our RX 350 SUV. He was pleasant and friendly with a NO pressure style.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

I bought a new 22 Sonata 1.6 turbo loaded! Ethan is my Sales Associate and he is personal and goes above and beyond to satisfy me,even a month after the sale.I got a descent deal on the new car and my trade in?👍

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I worked with Justin Pratt and David Tignonsini. Justin had great customer service, and helped me find the right vehicle at the right price. The sales are professional and fair. Everyone was upfront and easy to work with. I worked with the sales manager James to finish the paperwork, and again, his approach was fair, honest about what the customer needs, and not high pressure on the closing. This was the best dealership experience i have had. I love the vehicle and will come back to Scranton Chevrolet for my next purchase.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

It was a good experience. The lead sales man was a little on the rough side. But all was good.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Effectively diagnosed the intermittent problem I was having by offering the technician to ride along. Also diagnosed an unrelated issue (tires and alignment). Charged me a price on tires that was 25% cheaper than what was quoted......a pleasant surprise.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

The overall experience at Scranton Chevy was awesome. Bill the salesman was very friendly and not your stereotypical salesman he didn?t push a sale or have that shady feel that you would think of when buying a car. The financial officer was also very friendly talked to me as if I was a regular person explained everything in detail and made sure we knew all the options. After the paperwork was done Bill showed me all the options of my vehicle and answered any questions I had about the vehicle. Days after the purchase I was called to see how I was liking my new vehicle . I would suggest Scranton Chevy to anyone looking to buy a new/used vehicle and will be going back in the future.

I have a 2018 Edge Titiaum with just over 15,000 miles. Could not get the cruise control to work. Dealer just informed me it is going to need a module costing over 17,000 , plus 300.00 labor. Seems this part should last longer than 15.000 miles.

This dealership is responsive, helpful and great to work with. I found a vehicle I liked on cars.com, messaged them and they responded within 10 minutes. I purchased the vehicle living in the Chicago area and you would have thought I was down the street because of how easy it was to work with them and to make a deal. Adam

Rocky and the Hoffman East Hartford service team rate a 10 out of 10. Rocky scheduled an immediate appointment for a major overheating/water pump repair. That work and other matters were addressed by the service tech and Rocky himself in a timely, professional manner. Altogether a first rate experience from start to finish.

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Kayla Ogden was very helpful with the process of purchasing my 2023 Santa Fe XRT. This is our fourth Santa Fe from Key Hyundai! We would recommend this dealership to anyone interested in the Hyundai line of cars and SUVs.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

I had an interaction with Mike regarding a Toyota Avalon. Mike was very friendly and knowledgeable about the car. I was impressed with the dealership. Unfortunately, the vehicle wasn't what I was looking gor.

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

I'm on my 3rd lease and even though the dealership is 30 miles away from me I will always go back. The customer service is outstanding. I always feel like royalty when I walk in and they truly listen to what I want. Love that they are not your typical pushy salesman. Rush Wellington was amazing. I originally went in for an oil change and to inquire about downsizing for my next lease in Apr 26 but Rush was able to get me in a newer but same make and model that had some extra features. My goal was not to raise my payments which I expected to be much higher than I was paying come April 2026. Mission accomplished! Thanks to Rush, Jimmie and Jake for their as always amazing customer service!