We have bought our cars from Conner's Ford and now Sternberg Ford for the past 20 to 30 years. We, also, have almost all of our maintenance done by Sternberg. They have always treated us well. Their personalized service gives us confidence in doing business with them.
Had a great time looking around at vechiles and didn't get pushed on what to buy. I knew what I was looking for and was allowed to drive and look it over. This is the 5th vechile me and my family has bought and won't be the last
I was very pleased with the service that I received. I like it when I am always told what needs to be done to my car before it is done. Everyone is so friendly, they have always treated us like family and that means a lot. Thanks for all you do.
The service was done very well, but the driver's seat will no longer go all the way back, and I was informed it will cost $1,100 to fix it. This is the second major system of the car to fail (sunroof). That does not make me think highly of the quality of a Lincoln car. If you (the Lincoln company) can not do better than that, I will not buy another Lincoln! Yes, I am angry and disappointed.
I called to schedule my 2016 Lincoln MK-C for repair of a potential problem in the front suspension and an oil change. I was able to get my vehicle scheduled in for repairs promptly. Upon picking up my vehicle, I learned that warranty work on the front suspension was conducted and my oil was changed. My vehicle was cleaned and ready to go. I was very happy with the overall service and all staff members we talked with were very kind and helpful.
I do oil changes for my Ford Edge here at Ruxers. You Jane always done good jobs in the past. This time when I got in my car I noticed you had even vacuumed the driver's side! Had all sorts of little rocks and hadn't had time to vacuum myself. I really appreciated the extra step someone took!
Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 15, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
New car shopping at Romain was a positive experience for us. They were friendly & informative. Our salesman was Tyler Emmett. He was great from beginning to end-polite and honest. He found us the perfect car & we love it!
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