I found a vehicle on Cars.com at Burnsworth-Zollars for my wife on a Sunday evening late, and we thought it might be too good to be true. Last time I tried to shop for a used truck, it was. I filled out the email inquiry, and Mr. Gavin McGuire called me Monday morning. He said he indeed had the car, so I told him I'd talk to my wife and make arrangements for the 2 hour drive on Wednesday. We were still wondering if the car would actually be there as we drove. Upon arrival, we found the car waiting for us. Mr. McGuire was very helpful with our questions about hybrid vehicles as well as demonstrating it's features on our test drive. We were happy to buy that car that day from him. Their finance office was very helpful to find the best deal for a loan which, to my surprise, beat my pre-approved USAA rate. It was one of the most pleasant car buying experiences we've ever had.
I bought my 2011 Buick Regal from Gavin on the Ford side who was excellent, a few years ago. We decided to try their service dept being that we purchased the car from them. We have a dealership in our hometown, but we were pleasantly surprised with them. Our Chevy Silverado was purchased elsewhere, but we take all of our vehicles to them for service. We drive almost 45 minutes for the Chevy service team. Troy, is a great service manager that always does his best to get our needs taken care of in a timely and professional manner. We will not go anywhere else for service.
I was not looking to buy a new car but Byron Hefty found a new black Malibu with unique rims he thought I would really enjoy. I was anxious about a new car as I thought my car payment would increase significantly but my car payment only increased by $30 a month as Byron promised. The buying process and paperwork was very easy and took maybe 30 minutes. He also assisted me in setting up my on star before leaving and how to set up my apple car play. I most definitely recommend Burnworth Zollars as they are very easy to work with and helpful in finding a vehicle that is unique to the buyer.
A big thank you to Larry. You made the purchase of our escape a happy and special time. you really went above...by entertaining our nephew while we were in signing paperwork..You and the staff made his day. Thank you Larry , and thank you to the Oliver family.
We are devoted truck and car customers of Oliver Ford in Plymouth
IN. After trying and buying from other dealerships we were advised from friends about Oliver Ford. After two trucks and two cars and now on the third set . The service department is phenomenal as are the sales people. Fantastic waiting room with coffee TV very comfortable chairs. With pre planned service appointment appointments service only takes less than an hour. Or they take you home and bring you back at your convenience or possibly loan you a car.
Great people,inventory,service,Facility,and great deals
Dropped off my truck for an oil change. While waiting in the show room John & Jack Oliver took the time to chat with me. The employees of Oliver Ford always make me feel welcome.
While waiting I also had the opportunity to talk with my salesman Jamie Greenlee
Our 2016 Edge was due for an oil change - I showed up at my scheduled time & service writer (Dana) took care of paper work.
I waited at the facility which was very clean & comfortable. Thank you Oliver Ford for a friendly no hassle experience!!
I just purchased a Ford Escape. The entire staff was clearly focused on friendly customer service. I arrived at the dealership at noon on Friday and 3 hours later it was done. By Tuesday the following week all paperwork was completed and tags/title done at BMV. This is the fastest I've ever been through. The reason for getting the new car was a lifestyle change and dealer location. Larry, my salesman, worked with me to ensure I got what I needed and as a Veteran, got all the advantages offered. He ensured the car was set up exactly the way I wanted it and took time to go through all the tech features on the car. I've not had the car serviced yet but if that staff meets the standards I've seen so far, I highly recommend this dealer.
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