Hands down the best buying experience either my wife or I have had. Robert, Josh, Joseph and Mark were great to work with. No haggle pricing allowed us to speak openly on features, pros, cons and needs of our family. My trade-in value was higher than average KBB and what I had hoped for based on condition. The whole family took part in purchase, ensuring our 2 year old would like the new truck! From hoisting our son and NB car seat in and out of trucks, to arranging for change of address forms, to reading the vehicle for pick-up, the experience was easy, efficient, and fun! This is what purchasing a vehicle should be. We’ll be back next year for our family’s SUV…
Best truck ever!
by Tele from Alexandria, NH
January 6, 2019
This 4x4 truck is awesome. It is a 2016. But, still smells brand new. It is very clean and is everything we need with very low mileage.
I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
Transmission is junk
by Rattattack from Ohio
December 27, 2018
Car has a nice design but after 35000 miles the transmission started to studder and felt like you were going to get thrown out of the windshield. Ford replaced the clutches and 35000 miles later it’s doing it again ford knows there’s a problem but won’t own up to it per all the other complaints,ford customer care told me that maybe I’m just not use to that type of transmission since I’ve only been driving a car for 35 years but hay the car looks nice in the driveway
When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
Bought our 3rd car in 5 yrs from Joe and Paul Crouse Used cars. Each time I've worked with Tom Freeman. Tom is an excellent sales person. His knowledge of all cars is exceptional and a swers questions expertly. Each experience has been very satisfactory. This dealershop has treated ys very well and Tom is superb. I can highly recommend them to anyone.
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
Bought a 2018 Ram with no hassle, in and out and was even offered lunch. Amazing sales staff and finance squad. I felt as if I was part of the company.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
The knowledge and expertise we always get from our service advisor Bob Youkers goes over and beyond. We always know with our automotive needs were in goods hands with LBSmith
Super amazing car. Definitely worth the money
by Cdaddy from Euclid, OH
January 10, 2019
Car definitely meets my needs. Love everything about it. Had it for approximately 1 month. But its alot better than my last car. Everything in it works perfectly. The only problem I have with it, is that a piece of the interior door is loose.
I liked that I was able to get an appointment for an inspection on short notice as I had forgotten all about it. I also appreciated the reminder postcard that the dealership sent me. The wash before releasing the car was also a nice touch.
Driving in comfort without the price
by Mel from Dallas, Tx
January 9, 2019
This car is great. Drives well, handles well, quiet cabin. 3 stars for interior design as I have the titanium trim level and am not a huge fan of the shiny plastic portion of the dash, would have liked it more matte.
Service Manager Bob Youkers is very polite, professional and informative. He is a credit to one of the major reason you receive a 5 star rating year after year. Remember, you company is only as good as it people. Hugh Everett
by Mikey600 from Chicago,Illinois
December 22, 2018
The car worth the value for what the design fashion for inside out.A car I don’t mind driving for travel & most of the time work in.
We have been dealing with LB Smith for years! Stu Bingham is our sales guy. He is professional, friendly , easy to get along with and he always makes our buying experience fantastic! Totally recommend this guy!
Most reliable and comfortable car i've owned
by Ramonaretired from Barre, VT
December 29, 2018
This vehicle has met all my needs and more. It has been a very dependable vehicle. Very safe and handles great. It handles great and gives me a nice smooth ride.
I liked the availability of the employees to answer my questions and what was being done with my car at all times.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
I highly recommend Piazza Mitsubishi. I was originally looking for a used car and decided to look at the new cars. This is my first new car purchase so I was really nervous at first but my salesman made me very comfortable an did not pressure me.
cute and comfortable
by Maria C H from Kissimmee, FL
December 30, 2018
Great car for my needs. Lots of space, drives beautifully and handles marvelously. Economic fuel usage, and the rear view camera is great. Highly recommend.
Nice people all the way around. They were kind, courteous and good to deal with, I would recommend LB Smith to family and friends.
Fun to drive. Only had mine just over a month.
by Dennis Vernier from Metro Detroit
November 5, 2018
Good for me to carry my musical equiptment. I first saw this van over in the United Kingdom before they brought them from Europe to the USA. I loved the look of this little truck and when they made it to the US I knew I would have to get one. I like the earlier design 2013 and back. Mine is a 2013 wagon version. I have a removable curtain to hide the cargo area and my windows are tinted out black to hide my cargo. It's fun to drive but doesn't win any races. No problem passing on the freeway when you are up to speed. It's a European economy vehicle which is what I wanted. It's like a Mini or a VW Beetle with much more room. Hopefully it will prove mechanically reliable, only had mine a little over a month. Love it!
I love how thoroughly it is designed with lot of attention to detail. My kids love it! I like the plug in feature. The EV battery takes away most of the trunk space which is a significant disadvantage. Shark fin antenna would have complimented the car better.
I like to thank Salesman Paul Boyer and the Management at Sands Ford Pottsville for the GREAT DEAL they gave me on my new F 150 pick-up. Go see Paul Boyer for your next deal on a new Ford car or pick-up.
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
The salesman was super friendly and knowledgeable. They went over and above to accommodate all our needs. Will buy every car here going forward.
V4 is a pouch, go for the V6
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Test drove both the V4 with turbos, don't bother...it's too big of a vehicle and takes 10 years to get up to highway speed. The V6 is much better fit for the size. Very roomy, excellent cargo space. Plenty of leg room in the back seat. I took out the SEL and Titanium and the leather is sharp and nav is easy to use. Prices seem very reasonable for the options you get. My only watch out is that this is a SUV not a cross over. Felt more like my husbands F150 than my Rav4.
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