It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
My wife got me to come in and take a look at the Ford Ecosport titanium. After she introduced me the Bobo we decided to buy the vehicle. Charles Bobo took good care of us and gave us the best deal and was honest about our trade in.
Dominic Janosek was very kind and very professional, while welcoming and making you feel right at home. Kris Somaru was also warm and welcoming. I will recommend this Dealership and both of these employees to everyone I know who???s looking to buy a vehicle. It was so nice to walk into a dealership and NOT be looked at like $$ and treated like cattle. Big shout out to both these guys for such a smooth experience🏆 I will be back, thanks guys💕
Excellent purchase experience. Salesman Sam Simpkins personally inspected the truck we wanted to buy and supplied a video for review prior to making a 2 Hour drive to the dealership.There was a fair valuation of my trade-in vehicle via email exchange of pictures. The agreed-upon price was honored and, while various options were discussed,,there was no pressure to purchase these products. Sam and his team that included Josh Hensel, Anthony Green, and James Robinson even helped us find an additional Ford rebate that we did not think we would qualify for. In summary, having bought many vehicles over the past 40 years, our truck purchase experience was exceptional and Sam did a wonderful job taking care of us throughout the entire process. I recommend him, his team, and the Newton Ford dealership without hesitation.
Wonderful service staff. I wii definitely return. Sasha and Brian are great with clients. Parts manager wen out of her way to help me order touch up paint.
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