While traveling to Cleveland the day before Thanksgiving, our Veracruz died on the I90 turnpike in the middle of the night and was towed to Webb Hyundai. James and Rich in the Service Department were absolute lifesavers and made it priority to get us back on the road asap. The repair (a bad alternator) was very reasonable and service was exceptional. Without their help (Nico too), our holiday would have been ruined. Everyone involved went above and beyond and treated us like family. Many many thanks to them all. Webb Hyundai is simply outstanding!!
I dealt with Joe in the service department. Joe was very accommodative for my wishes. I had scratches on my right front wheel. Joe was able to find someone to repair it. My only feedback on the repair was that it was slightly more than Joe originally quoted ($200 vs. $175). Also, which was nice, he suggested I come back in the spring to re-do the wheel and an extra wheel if needed. However, I didn't see any record of that accommodation on my sales receipt. Obviously my concern is when I call in the spring, will this repair still be honored. Overall, I was satisfied with the service and the ability to have a loner (GLC which my wife is interested in). Jim P.
My salesman, Aaron Shaps, was outstanding. He answered every question and made sure that we understood his answers. If it weren't for him, I feel confident to say that I would not have purchased my car from Christensen Chevrolet.
I drove over 70 miles to look at a used car at Fieldhouse Ford, it was worth the trip. My salesman Dave Schurman was fantastic. I would recommend Dave and Fieldhouse Ford to anyone looking for a new or used car
Our experience was amazing. Our salesman , Alan went out of his way to make sure we were happy and able to leave with our purchased vehicle the same day. A bit of a drive ,but well worth it. Would definitely recommend to anyone looking at a new or used vechile.
Professional and courteous are two adjectives to describe my recent experience at Fieldhouse Ford. I purchased a new 2017 Ford Escape and couldn’t be happier with the vehicle. I had the pleasure of working with Jay Fieldhouse who helped me navigate through the car buying process. Jay and his knowledgeable staff made sure my needs were met and that I was always well informed before making any decisions. I live in the Chicagoland area and my car buying experience cannot be matched by any other dealership I visited. I thank the whole Fieldhouse Ford staff and strongly recommend them for anyone else looking for a new or used vehicle.
Ask for Alan Kunzman! He was the most laid back, non forceful salesperson my husband and I have ever dealt with. The best part is there is no financing department, he handled all the paperwork! We thought he truly cared and listened to our needs. We just purchased our first Ford! Will visit Alan in the future for sure!
We stopped at Fieldhouse Ford to look at the new 2017 Ford Escape. Our salesman Alan Kunzman found exactly the vehicle we wanted even though Fieldhouse Ford didn't have the car in stock. They had the car in and all the accessories added in five days .I have bought many cars over the past fifty years and never have I been happier with a purchase. The reason for our choice of Fieldhouse Ford is their fantastic service department We have had nothing but great service from them. Thank you Fieldhouse Ford.
Purchased a 2013 Escape from Fieldhouse Ford. My salesman, Mr. Ron Gunter was very helpful, and courteous. I would have to say shopping for a car is not my most pleasurable thing to do, but I have to say Ron made the whole experience very painless. So if your out looking for a car, new or used please stop in and say hello to Ron Gunter, you will not be sorry.
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
I can only say that these guys are the best, by the way, so is the service! It is so easy to schedule all services rendered, the facilities are clean and every is ALWAYS professional and pleasant.
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