Great place of business, very helpful people in all areas!! They don't just say they're there to help, they do it!! My experience has been nothing short of Wonderful!!
2018 Ford F-150 King Ranch Review
Great truck for the money
by Fordman from Ocala,FL
May 13, 2019
5
The back seat has more room than the other trucks I drove. Great family vehicle. The 5.0 with 10 speed transmission gets amazing fuel mileage.
My experience was epic with these gentlemen who worked with me regarding my needs for a new vehicle. Terrance Dixon was the sajesnan who greeted me as I exited my car and initiated professional communication with me asking the necessary questions to see what was required to earn my business. Mr Courtney G. then stepped in and also assisted being a dedicated member of the team. We went through the numbers and the gentlemen were adamant about me taking a vehicle and driving it for the experience over night. I declined, but that spoke volumes of their trust and dedication to gaining my patronage. We decided on a vehicle and it was the general manager; Michael Hartmann, who remembered my after 2-3 years of stepping into DonMcGill initially inquiring about the Tundra. Mr. Hartmann went in and worked with the guys and found the perfect vehicle for me. Spanking brand new Toyota Tundra Texas Édition w/ all of the bells and whistles I needed to carry out my daily functions as an Agriculture Advisor in the Katy ISD district. With the hundreds if deals that Mr. Hartmann works and handles, he was conscientious of what I needed after all if the time had passed since I stepped foot in the showroom. THIS is paramount of Customer Service and what truly attracts customers like myself to new businesses. I come from a die hard, dedicated FORD family .... but the experience with these 3 gentlemen really turned the tide and as they welcomed me to the Don McGill Family, I know I am in the perfect place now. Even though I had my own financing, the gentlemen were respectful of my wishes and did not present any options in any pushy manner. Chris Fernandez was also instrumental in my purchase by providing my documentation via usb drive (classy) as well as went thru options for any future purchases I could possibly have with Toyota!
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
Lon Pedersen and the team at Autonation Ford Katy were great! They found the truck I wanted at the agreed upon price. The process was quick and easy. In and out in about hour!
Go see these guys when you're in the market for a new Ford.
2018 Ford F-150 Raptor Review
items that were better on earlier models
by fletch43 from Houston
May 15, 2019
5
the air vents on my 2009 king ranch and 2015 expedition are circular with possible 360 degree rotation and variable close positions. much better than those on my 2018 F-150 platinum. info system when i have the navigation in the full screen mode there is no indication of radio information. have to go to the multiscreen mode. on my 2015 expedition i can full screen map and radio information. much nicer
Excellent service! The service advisor Luis is very helpful and is very knowledgeable on his job.Luis explains very well why you need this to be checked and why you don’t need that as yet...
2018 Ford Explorer Limited Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
The service department took care of my service needs in a timely manner. I dropped my vehicle off Wednesday morning and had the vehicle back by Thursday afternoon. I have no doubt if I scheduled an appointment(I walked in) and had an issue that did not need a cold start (for the issue to show) I would have had my vehicle back in quicker than the short 36 hours it took. I could not be happier with my service and would recommend Autonation Ford in Katy for any service needs.
2017 Ford Expedition Platinum Review
Very roomy, even with 2 car seats
by lnix20 from GA
May 12, 2019
5
We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV
I been driving Ford truck for 24 years always gotten extended warranty this Mr Eric that help me had to be the best I have ever dealt with.
Because of Mr Eric I will buy my new truck from Auto Nation Ford next month
Thanks for all your help
SamFlores
2015 Ford Expedition Limited Review
Perfect for the family and outdoor enthusiasts!!!!
by Ford Expedition Lover! from Bel Air, MD
April 2, 2019
5
Solid, comfort, reliability. Luxuries in everyway. my favorite is the heated/cooled seats an the feeling of not being confined - very spacious. I wouldn't buy any other vehicle.
I had a good experience purchasing a vehicle from Auto Nation Ford. Mohammad Siddiqui (my salesman) was great to work with and they did not use any sleazy tactics. If I declined an option there was no additional pressure to buy that particular option.
2015 Ford Mustang GT Premium Review
I really love Ford Mustang
by MustangFan from Oxford, OH
May 7, 2019
4
Love this car. This car is just amazing! No need too much words. If I have another chance to make an selection on my car, I will still choose Ford Mustang.
I discussed the issue I had and reviewed the maintenance records I brought with me with Eric, my service rep. Eric was very helpful throughout. The dealership agreed to replace the missing wheel security lugnuts at no charge. Although the replacement lugnuts were not in stock, Eric called me later that same day and arranged for the lugnuts to be quickly installed.
The Service Department and the service text went beyond what they had to, to help me and get my truck repaired in the fastest time they could.
2018 Ford F-150 King Ranch Review
Very nice looking Truck
by Jeff from Appleton, Wi
May 13, 2019
5
This truck meets all my needs. It is comfortable to drive with all the towing features we were looking for. The truck is roomy and the media screen is easy to use. The truck also has a number of safety features, easy to find and use USB and 110 volt plug in's.
I did the appointment through internet.
Everything was very well organized and easy.
I didn't have to wait at the expected time. They were waiting for me.
The service was performed much faster than I expected.
2019 Ford Edge SEL Review
2012 Ford Fusion
by Jim from Buda, TX
May 13, 2019
5
This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.
Very pleasant and professional. Technician was prompt during my interview with problems to explain what it may take to solve my issues.
2019 Ford F-150 Lariat Review
2019 King Ranch
by Michael from Lima
May 14, 2019
5
This is my fourth Ford truck. First was a Ranger, then an XLT, then a Lariat. This King Ranch fulfills my bucket list. Have had it only a week but it looks and drives great. Very comfortable ride.
Very awesome people.. Have good manners, great attitude.. always ready to take care of business. I love the friendliness they have with costumers. Makes me very happy.
2017 Ford Escape Titanium Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
Courteous and professional experience. Service Manager was great in giving me a detailed breakdown on services that where done.
2018 Ford F-150 Lariat Review
Great All-Round Truck
by Guellermo from Nampa ID
May 12, 2019
5
Smooth ride, comfortable and roomy. Bought the extra cab version of the 2018 F-150 with the 2.7 Eco boost engine. Good gas mileage and great performace (STX). The turbo packs a punch!
Great service. I needed a tire replaced. Yawl had the tire and got me on the road quickly. Awesome service. The advisor Brandy was very knowledgeable .
The Service Advisor -Phillip Holland -Listened to the items that I needed done and kept me apprised of what needed to be done.
2018 Ford F-150 Lariat Review
Family Truckster
by Fordguy from Lutherville, MD
May 12, 2019
4
This F150 is so family friendly it serves as our primary vehicle for daily driving and vacation travel. It has pleasant road manners, incredible interior room (crew cab) and gobs of power. (3.5l EcoBoost) Our second F150, we had a 2004 previously.
The service did an excellent job on what needed to be done to our car. Everyone was so polite, and friendly. We live closer to Katy, but would much rather take our vehicle to Appel than any other dealership, due to the way all of the people treat us while we are there. We have been totally satisfied on the work that has been done the two times we went there.
2016 Ford Explorer Limited Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
I have been using this dealership for service for more than three years and have always been impressed by their friendliness and professionalism. I would highly recommend them.
2018 Ford Expedition XLT Review
Fantastic Vehicle!
by Karen VA from Smithfield VA
April 29, 2019
5
This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!
My overall experience was quite well actually, the person I worked with was very kind and hands-on about the date/time I could come in and look at the car and the payment process and which would work best for me and which one wouldn't and if it would be easier to pay in all cash or do a monthly car payment. I was also a little confused over which model of the car was better to go with since one was a newer model but I liked the color on the other 1 better, so I went with the newer model because he/she explained the newer model held a little more gas per mile and had the updated back up camera and g-ps unlike the other model of the car, I could always go to an auto-repair place and get a good paint job in the color I like.
2015 Ford Explorer Limited Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
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