I went in and Tre helped me out the whole time. And when the financing started and was taking a min he takes with me about outside personal stuff. Not you typical sells person. I would recommend anyone to check this place out.
Patrick Rowe in the service Dept. was the best service manager I've ever dealt with. He is professional, helpful and honest. I truly felt like he was looking out for me and my Recent Cadillac Purchase. Thank you so much!
Very professional, friendly, and knowledgeable. Quick service. Easy to understand. Delivered when promised. Reasonable price. Nice waiting area with refreshments for customers. A place I will highly recommend.
This is an awesome dealership! Buying a car can be a grueling experience, but everyone at Baldwin was super professional and courteous and wonderful to negotiate a deal with. I will certainly buy from them again!
I have been going to this dealership for over a year now and have had good and bad experiences. One thing I can say is that is something goes wrong like they will work hard to fix it and make things right. I would recommend this dealership to anyone. Like any dealership you will have good and bad but I think they appreciate the business and work hard to show you that.
I was involved with another dealership in a process of trading-in two vehicles for one. I was frustrated there but fortunately ended up working with the expert team at Gulf Auto Direct. They made what was turning into a complex transaction a pleasure! I was greeted by every member involved and every consideration to me as the customer was given. Rickey was easy going but informative and helpful. He communicated with me in a straight forward manner that I respected and showed that he respected me! The whole team did everything they said they would do and in a timely manner. It was impressive to see such team work dedicated to making my experience there exceptional. I am a believer in customer service and this places does more than deliver. Don't hesitate this is where you want to do bussiness--ask for Rickey.
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