Used Ford cars for sale near Smithfield, NC

The service department has been transformed with top-notch customer service from Dane. He has done a great job keeping me updated on some major repairs. He is a true customer advocate. Thank you!

I purchased a pre-owned Buick Encore a week ago. Francis was great to work with! This is the first dealership car I've bought in many, many years so I was riddled with anxiety that day. It really helped that he was so calming, friendly and professional. He even got in the car with me and showed me how the dashboard was laid out and all about the "infotainment" center. I cannot remember the name of the loan officer (Brian, maybe?) He explained everything about the loan process with Thompson and GM Financing. There's no reason for anyone to say "I wasn't told"! All documentation is placed on a USB drive and given to you for your personal records. Obviously, since I just purchased my car I cannot review the service department, but I will say they do send emails to make sure you're not experiencing any issues, and care/service reminders which I'm sure I will appreciate down the road. I highly recommend going to Thompson Buick!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Krystal was a very good sales woman Thank you you are the best thank you for your help

I really love my Ford ECOSPort, easy clean, on inside. Easy to drive, 2020 make. Comfort roomie ,computer at finger tipes or by voice. Performance and, reliability of experiencing of driving my car yes my 2020 ecosport lov it ...

Krystal Wayland she was on point and very helpful I recommend you to go check her out. Nice work

I drove a 2022 Ford Edge SEL for 50 miles its not bad. The interior is decent not cheap feeling except the turn signal stalks infotainment is well layed out and front seats comfortable. The exterior is boring. It is a generic SUV and lights are bright, braking is generic Ford the ride can be a bit harsh the ecoboost 2.0t is fine they are fairly reliable if you simply keep up on changing the oil my ST with 2.0T has 330k on it. If the transmission is decent gets slightly confused in traffic, but other than that it's fine, overall, I would say it's definitely a vehicle.

I had an appointment on August 20th for a recall on a 2022 Ford F150. I arrived early and Dane Hedgepeth took me as soon I walked in. They checked the recall and Dane came and got me, explained everything to me and was very polite, helpful, and gave me a card in case I had any questions. He is so asset to Classic Ford of Smithfield.

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

Charles was wonderful, he was very patient with me, because I was so indecisive about what I wanted. It was always something I didn't like about a certain car. But in the end, I finally found one that I liked. Thank you Charles and Alfa Romeo family.

Have owned it for about one year the only thing I have done is change the oil and filter and put some air in the tires when the weather got colder. Have liked everything about it so far.

Kim was excellent. I told her what I wanted and she exceeded my expectation. What I was looking for and what I purchased was much more than I thought I could afford. Great payment terms and in and out in less than 3 hours. If you have a challenging situation please go see Kim and John at Drivetime, it was worth the wait.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Salesperson I worked with was great but car had a lot of substandard paint repair so I didn't purchase.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Mike Umphrey is the best finance man around. I had no issue with the purchase or anything with the 2020 Mercedes GLE 350 I acquired from Karma Fuquay. He was very knowledgeable and made sure I received the best customer service. I was so impressed I sent my son to him and he purchased his first car from Karma as well. Michael made sure his experience was elite and I would recommend sending anyone to him. Thank you Mike and Keep up the good work!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

We worked with Doug and he was very helpful and made the process easy. While buying a car is always stressful ( for me at least) he was very nice and made it go smoothly.

Has more than enough power .when I need it it's got it .don't like the fact that a 2019 should have this problem with the heater and air or the fuel gage .but the brown pills do happen .plus do you need a Vin number for the heater. If iam having a problem with electricity on.this what's going to happen with an E.V

“I had an amazing experience at the dealership with David and Tony! Both of them were incredibly helpful, taking the time to answer all my questions and ensuring I felt comfortable every step of the way. They went above and beyond to make the car-buying process smooth and stress-free. Their knowledge and professionalism made me feel confident in my purchase, and I truly appreciate their support. Highly recommend visiting David and Tony if you’re looking for a hassle-free, enjoyable car-buying experience!”

Purchased the platinum with Fox/BDS 4” coil over front w/ upgraded arms and dual sterling stabilizers on 37’s. Dream truck, tons of power and comfort. Has been in the shop for 4 months with 7 electrical failures. Great truck when it runs.

Straightforward easy experience! A pleasure to work with. The team was not pushy and very reasonable and respective. Quick and effortless process.

Work hard to get you where you need to be in price awesome. knowledgeable patient

I was impressed with the professionalism and knowledge of the service and parts staff. The only dealership, that will service my truck in the future will be Classic Ford

I would just like the first start with I worked for Ford so I will say if you have the 1.0 eco-boost engine there are a lot of issues…. But with that said, I have the 2.0 four-wheel-drive, and it is absolutely an amazing vehicle. Super loaded. I have heated seats sunroof, heated, steering wheel, navigation , lane, keep and more I love the way the trunk opens sideways instead of up! It is very peppy and again as long as you have the 2.0 and not the 1.0 very reliable.

We have a 2013 Edge SEL AWD which replaced my wife’s older Explorer which she drive for many years and the Edge has been a real pleasure to drive. I had two successive Expeditions for business which I drove for around half a million miles. So, in late 2022, when we decided to sell the Expy and downsize, we decided to “upgrade” my wife’s Edge and I would keep the 2013. We searched for a good price on a 2019 Titanium and enlisted the help of a sales rep at Crossroads Ford in Cary, NC who had found the 2013 model for us. He found a 2019 Edge ST in Performance Blue with reasonable mileage and not even a scratch!! The interior was immaculate and the panoramic moon roof was the clincher. As an “outside sales rep” for 45 years, I have driven two million miles. During that time, we have owned Volvos, a Saab, Chevrolets, a Chrysler Concorde, a Pontiac, and a bunch of Fords. This ST is the best vehicle we have ever owned!!! Zero to 60 in five, great handling, quiet ride, and 29.7 average on the road at interstate speeds!!! I cannot say too much in favor of this car. Try driving a good used one and you’ll see what I mean. Paul B - Pittsboro, NC

The sales and finance personnel are terrific. They put the entire sales and shipping package together in just a few days. The car arrived in showroom condition. I’m completely satisfied.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Natalie was a huge help and super knowledgeable about the suv..Great overall experience!! I highly recommend

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Professional knowledgeable customer caring friendly committed staff. Dependable! Highly recommend Classic Ford for their service department.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.