I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
So far so good
by Jimmy from Wichita Falls
August 19, 2018
Beautiful details and comfortable. Possibly a problem with the A/C, but warrenty should cover this. Has all the room for the twin girls. The ride is very smooth for the size car it is.
The 2017 Acadia is a great car. All of the bells and whistles that come on this car is truly exceptional for the price. Back up Camera, navigation, Apple Car Play, heated front seats, dual climate control, rear climate control. It rides smooth and is easy on the eye.
I like a large vehicle and my wife likes a smaller style, so we compromised on the Acadia. It is as roomy as larger vehicles but small enough to satisfy both wants. Gets 18-20 MTG and drives smooth. The only thing it needs is just a little more power. The Denali would have had a little more power . Wish they had one when I bought the Acadia LS because of size.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Great SUV, nice style and performance
by Silverado guy from Wellsboro Pa
December 23, 2018
I liked this Acadia, and only really traded it because I wanted a pick up truck. The Acadia was roomy good on fuel and fun to drive
First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
Best Car that I ever had.
by Averielle from Lahaina, HI
November 14, 2018
Car is spacious, the only problem with it are the roof racks which I didn’t have,I just wish that i do have would make it look different.
Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!
A car that want to be a truck when it grows up
by CMR369 from Port Chatlotte, Florida
October 29, 2018
As an SUV "crossover" this car did not meet my needs. Interior carco space is no better than the trunk of a small car. The trim was coming loose aftr 6 months of moderate driving, and driving with a window open is absolutley dismal, as it sounds like a helicopter is next to the vehicle outside the window. I bought a vehicle with an in dash navigation system, only to find out that a substantial monthly subscription is REQUIRED for navigation to work (NO SUBSCRIPTION = NO GPS).
Service was phenomenal. I arrived late and they were very patient and thorough. Found the vehicle I wanted and was in and out quickly. I have not a single complaint.
Luxury at a bargain
by PKPharmD from Akron, OH
December 14, 2018
Bought CPO. The DENALI trim provides many of the safety features I consider essential for this generation of drivers (lane departure warning is a must). Smooth ride. I love the dual skyscape sunroof and light interior because it makes it feel so open. I occasionally have trouble bumping the liftgate button, but I'm still learning. Probably just a matter of preference, but I'm not crazy about the touch screen so far. Feels less safe while driving. Though, this has the heads up display, which is nice. Has remote start, but there should be an option to have it set so when the car turns on, the heated seats and steering wheel also come on. Vice versa in the winter. Overall, a great vehicle and I'm looking forward to putting hundreds of thousands of miles until it finally gives up.
Great place to purchase a car. I had been looking for a long time. Finally found the vehicle I wanted. I traveling from over 60 miles away and I called to talk about availability and price. When I got the vehicle was as I saw in pictures and described. They had the Carfax online so I was able to view that before coming. The price we talked about was the price. I dealt Mike M. he was very good.
by Pete and Sara from CAPE CORAL
October 6, 2018
After owning a 2010 acadia slt for 6 years we knew the quality if these vehicles. The newer body style seems of a better build quality. Even though its slightly smaller there's more passenger room than the old one. Way more power, and tons of gadgets in the denali. Favorite feature is the air conditioned seats.
Amazing customer service! Is willing to work with you! Always has the best deal for me! My family and I have bought 5 jeeps from this dealership and I just bought one yesterday! I walked out with a brand new 2018 Jeep with warranties and amazing perks!
Very pleased with this car!
by 2wonders from Grand Haven, MI
August 22, 2018
The car is very comfortable with lots of extras and we get good mileage with it. The back is nice and large as we antique a lot and haul lots of goods that we purchase on our trips.
Great experience i will definitely be back again..
by Nate from Gurnee Illinois
October 17, 2018
Adrian Sanchez really helped me get exactly the vehicle i was looking for right down to the color. I was not haggled and wasn't there all day either. This is my second vehicle from this dealership and i will go back.
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