I came in regarding a car that was on cars.com over the weekend. It wasnt available but the sales person that helped me was very nice, not pushy and seemed straight forward. I appreciated being treated with respect and consideration.
Great customer service and repair! Chris Young is an abosolute professional! Wonderful service repair department! Took the time to fit us in the schedule on a Saturday afternoon to repair our vehicle so we could travel out of town the next day for work. Thank you!
It was a long day, but well worth it thanks to Brian Schauf at Brenengen Chevrolet in Sparta, WI. He is a very knowledgeable sales rep, with a laid back personality. Makes you feel at ease during the long car buying process, and is always sure to keep checking on you even when he is busy! Was my first time buying a newer used car, and Brian made it memorable! ¿ Thanks you Brian! Yaz will be there to see you when she's ready for that car! I appreciate you making the day so fun, and the complementary coffee & cookies is an added bonus!
A shout out to Peder in finance for all his help with the paperwork. Was great to meet you both!
I visited this dealership to review a car seen on Cars.com. Although I live 4 hours from the dealership, I will probably end up buying this or another car from them. They are that good.
Their prices are all "no haggle." so the price you see is the one you will pay. No guessing how much lower they will go. They won't go any lower. This makes the transaction much cleaner and faster.
The staff goes out of their way to be helpful, even if you are just looking, as I was.
The dealership pays their sales staff a salary. Because their is no incentive for them to make the sale, their is no pressure to buy a car. It's a great shopping experience.
Nice small town dealership, drove from Hudson, Wi. Dealt with Todd in sales, very easy going guy, knows his product line well. Sent us on a test drive and when we returned, gave us a trade in just value from NADA, just like we looked up. Fair prices and fast response with financing our new GMC Sierra. Haven't needed service yet, but service department looked busy the day we were there. WI'll recommend to family and friends that Larkins GMC is worth the drive.
This was the best experience I've ever had car shopping, I'm glad we took a 2 hour road trip to visit Gross Chevrolet! Jon took the time to answer all my questions, even had the car washed off after a recent snowstorm and brought in the shop to show it before a test drive. Amanda and Courtney took care of all the financing with zero issues, Paul handled the purchase agreement paperwork quickly and easily, and Steve took plenty of time to explain how to use/program the car's features and get OnStar/Sirius set up when I took delivery. Everyone did everything they said they would do and I felt that they appreciated my business -- a big thanks to all of you, I'll be sharing my experience with others!
The whole buying process went well from finding the right vehicle to completeing all the paperword; Truelly a Great Experience!
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