Jim was completely accommodating to my schedule and made himself available to get the paperwork completed. He also worked hard to get us a great deal and make the unaffordable cost of a vehicle, affordable.
We brought the car in for a check-over after a - hmmm - 'road-side adventure. Smail crew gave it a thorough examination and a clean bill of health. Then they put on our sno-tires, balanced them, and did an alignment. Typical Smail treatment.
Traveled 340 miles round trip and glad I did. The guys are great at Pinnacle, no pressure and very knowledgeable about their products. Big thanks to Bernie and Lou for putting this deal together for me.
Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
New car purchase. Friendly service. Efficient service. Knowledgeable staff. Helpful staff. Professional staff. Would definitely recommend. Great deal. Love the Subaru commercial. Wonderful give back offer to charity. Note, Subaru was not listed on survey. Had to check Saab to be able to send survey. Need to update when you receive.
This was truly an amazing experience the car we bought was due to be inspected in December they had me drop it off inspected the car did Admissions and oil change and Alignment topped off all fluids changed filters and put four new tires on my car because they needed them all for no charge to us!!! I've never experienced anything like this and my husband has been buying cars for over 50 years and was totally impressed we will buy from Choice again!!!
Emmanuel is the man. he was super helpful and even helped entertain our toddler during the time the warren diligently worked on getting us into our van. the staff even stayed after close to help get us back on the road.
Steve Phillips is a great guy, super friendly and very knowledgeable! Steve made my car buying experience go extremely smooth. Larry Dowd in Finance was great also! Thank you so much everyone at #1 Cochran for making my car buying experience a good one!
I didn’t buy my car there, but they been servicing my 2015 impala. They are good people, and their service center is the best I ever experience, and I been to a lot over the years. Like I said I didn’t buy my car there but I hope to get my next car there. They get an A+ from me.
I saw a minivan they had on cars.com and emailed them to get information about it. They replied about a day later and gave me the information I needed.
I did find a similar minivan at lower price and decided on the other one.
I did not purchase from them or even got a chance to go and see their store, but the email reply was within an acceptable time frame and did give me the info I needed.
I emailed them about the truck they had that i was interested in. They answered very quickly, within 30 minutes, and gave me all the info i needed to know. I wasnt aware it was salvaged and they include many pictures to show off the product. As well as details on repairs and everything else. Great customer service and help.
I don’t know how to explain it, but the manager (?) his name is Bill I believe; he’s make jokes and get really close and say “haha I’m baaaad” i don’t know it was weird, really weird. They fixed my brake noise though!
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