These guys made this whole car buying experience a breeze!! They took their time and listened. They also made my daughter feel she was important in this buying experience!! We will be back for HER car later on!
I just purchased my first vehicle from Riley and found their team to be exceptional in answering my online questions, preparing for my visit to the dealership, managing the sale, and walking me through the vehicle introduction. Great team of professionals.
Matt Smith went above and beyond to find the perfect car for our family after our car was totaled. We live in KC and he was available for any questions even after office hours. He promptly provided pics and all requested info even while looking at cars at other dealerships. After driving to Jeff City to see the car he made sure it was in top condition and everything we wanted was addressed. He had impressive customer service especially for car sales. He made sure we we happy the whole way through and even told us to call if we have any questions about the car or service after we got back home. Gemma was a blazing gun in the financing dept she was very efficient and straightforward without any pressure. I would make the drive again to Jeff City any day. Thanks Matt and Gemma for a wonderful experience.
I had bought my 2010 Impala from Dennis Lohe 3 years ago. My sister and her husband have always bought from Riley’s and trust them and they were right. Even though I live in Kansas City I know I get the best deal at Riley’s. So when I ready I emailed Dennis and told him what I wanted based on inventory on website and year end deals. I was upside down in my payments on the Impala and new I needed to trade it in! Everyone there worked with me and I LOVE my Equinox! Never once did I feel pressured by Dennis or other staff. They gave me best deal possible in the Impala and let my sister and I test drive around town on our own. Again that’s why I come to Riley’s!! My first new car, only 7 miles when we first test drove it. Since the two weeks I have had it, I have not been disappointed in my choice! Thanks again to all the guys at Riley’s, especially Dennis Lohe. I know I can still call him anytime if I have a question!
Overall, I have had good, solid service from the dealership. Small details have been missed during some instances where larger jobs consumed most of the time but they were minor enough that I did not feel the need to bring them to the service manager's attention.
My wife and I were looking for a used truck. We found one on Lloyd Belt’s website and gave them a call. Matt Koenig answered the phone and he invited us to come check it out. We did and Matt was there to show us the truck. He answered all of our questions and demonstrated how to use all of the features the truck was equipped with. He was very knowledgeable about the vehicle and all the details involved with purchasing one. He and the dealership did everything they said they would when our deal was completed! It was a very pleasant experience! Matt and the rest of the staff there are very friendly and professional! I’ve recommended them to my friends.
Sam helped us every step of the way in initial research, test driving, and purchasing process. Very straight forward and friendly, I can recommend dealing with Sam to anyone interested in purchasing a Volkswagen.
A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; then suddenly lost a parent. Bobby was a blessing to us; he not only demonstrated great empathy for our ordeal, but went out of his way to work with our hectic schedule. Overall we had a great experience, and we love our new Super Duty truck with the twin turbo diesel; it's tough, is insanely powerful, yet rides like a luxury car. Thank you Bobby for helping us during a very stressful time.
Was looking for a Used Ford 150 Lariet with low miles. Dealership had a 2015 with 9,000+ miles on in the color we wanted. Jason helped work a deal we were comfortable with and made it happen. Would recommend this dealership to others.
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