Chris was fantastic to work with,, in a very busy world, having a representative that understands the needs of his clients are huge. In the mid of our sale I ended up with a family emergency and Christopher was very empathetic and got all the information together for us. Thanks Chris, I???ll be back.
I usually don’t write reviews but our recent experience with Della warrants a great one! We were looking for a new truck and worked with Alex Hernandez. We went in pretty much with price only in mind but Alex helped us figure out what we actually needed and wanted. Then he helped us get a good price for all of the options we landed on. The entire process only took a few hours…from shopping to finance to driving our awesome new truck off the lot! Della was great to work with at every step!
First time looking for a Cadillac. They have a great selection of top quality used vehicles. Bought a 2015 XTS with low miles, it came back from a previous customer who bought something new. I liked the fact that they were back to the same dealer. Got a good price, no hassle. I live 80 miles away, worth the trip.
I thoroughly enjoyed my purchase process. Van Chakalis was patient and kind as he helped me with every detail. I had been dreading the prospect of dealing with a salesman. I felt like my grandson was helping me. Thank you. I was having some temporary hearing difficulties and Van's sensitivity to that was a gift of grace to me. I look forward to developing a continuing relationship.
I've been a customer of D'Ella for one year now. I have never been disappointed in any of the services that I have received for my cars. The service department especially Brenda, George, and Joanne are exceptional people; they are very knowledgeable; and they really care about you as a customer. I definitely recommend D'Ella Cadillac to any future buyer!
Good experience with this dealer. They accommodated an early test drive and had the car ready for me to get in and out. Did not buy here as the car did not meet my criteria. Great staff and follow up after the visit.
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