by Richard Bryant from South Bruce Peninsula,Ontario,Canada
November 4, 2018
To the General Manager of this establishment
I would like to express my profound thanks and appreciation of your service staff.It is also needs to be pointed out that your technician Steve was the most important factor for this glowing review.I was on my from Ontario to Mexico(I hate cold)when the Silverado acted wonkey.Your man went out of his way to fix the truck outside so i did not need to remove my trailer/camper duo(HUGE job)It was also so appreciated that i was able to be seen within the hour due to your great service peoples concern after on star got me in touch with them.
So appreciated...can't thank you enough...give them all a raise!!
Yours most sincerely
Glen Harder is not only a great salesman, but he is a great person. He made us feel comfortable and confident that we were making the right choice in buying our Rav4. This is our second Rav4 my family has purchased in two years and we are very happy. We highly recommend Glen and Toyota of Louisville.
While I did not buy a vehicle during this trip, I will be back. Their website is very easy to use and contains a up-to-date listing of what they offer. Mike Brady (the owner) and Chris Clark (salesman) were VERY professional and personable. They were informative but not pushy. The only reason I did not buy from them is that I couldn't get my wife back to do a test drive before the vehicle sold. They even offered for me to drive the car to her (across town) but I refused... My loss. I think Brady Automotive is a hidden gem in the Louisville area.
Had a great experience. I found a car online and inquired about it. Salesman contacted me and we set up a time to meet. Worked with me and got the car for the price I wanted. 44 Auto in Bardstown is where I will shop for another used car if I decide to get another one. A headlight has some condensation and they set a day for me to come in so they can fix it.
Working with Adam and the Conway team was very easy to work with. They didn’t have the truck that I was looking for, they took what i wanted and searched for available trucks that they could get for me.
I want to think Chisty & the mechanic that fixer the blower fan on my car! I brought it in for an oil change & when i picked it up I didn’t have any heat. I had called to report this previously but when the mechanics drove my car it worked fine but on the afternoon i picked my car up i had to bring it right back & Chrisy & the mechanic (i think his name was Rick) came outside. He looked under the glove box & when he opened it the fan started working. They fixed it a few days later & it has worked great! Really appreciate them!
Went & saw Gary about a Focus st. I arranged a meeting with him & we texted a bit back & forth. It was about a two hour drive, and we're glad we made the trip. Gary left me alone to look it over, then handed me the keys. So, I took the spouse to check out passenger stuff, and I drove it a bit. I suppose I could have driven all day.... or at least the 172 miles until I needed gas. I was never told.
They got the paperwork done pretty fast. They also got the payment & terms the way I wanted. Keith, the finance guy, explained everything to me as I signed all the papers. Then I got a hat..... even one for the spouse. We look cool now. Steve McQueen cool.
These guys didn't pressure me on anything. Although I was an easy sale, I never felt pushed or rushed. Just a couple of guys talking cars.
Also, I don't really like stuff like buying cars, but, these guys made it as painless as possible. Kudos and thanks.
I was very pleased with the service I revived today
by Jasonjess2 from DealerRater.com
December 2, 2018
I was very pleased with my service and my new car I would recommend this place to my friends and family. I enjoyed my service today
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