Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
First time owner cant wait to drive it every day
by EthansMommy from East Carondelet
November 9, 2018
This vehicle met all our needs. DVD player for the kids and plenty of leg room for passengers. Feels great when on the road also.
Jeff helped me and we negotiated a reasonable price on a car, I would recommend him to anyone interested in buying a car for the family.
by Momof5 from Belleville,IL
December 18, 2018
I believe this car, if taken care of properly and purchased from a reliable source would be a fantastic SUV for any family. If buying used definitely have it checked by a trusted mechanic before forking over the money.
I am very happy with The Auto Outlet INC! Brandon was the reason we brought the vehicle here. I sent a email to him asking about a vehicle. Brandon responded very promptly to the email and asking me to come down and look at the vehicle. I informed him I would be there! When I showed up I asked for Brandon and he was there with a smile on his face and ready to help us. We explained what we were looking for. Brandon showed us some vehicles that he thought would work for us. I tell you what we found the vehicle we were looking for! Low miles excellent vehicle! Brandon informed us that we had a 3 month warranty or 3000 miles. That they just offer as a thank you to their customers! I was shocked to hear that!When buying the vehicle there was no pressure, we didn't have to wait and most of all it was very convenient location from home. After all the dealerships in Oregon City, Gladstone, and all over Salem non of these dealerships treated us the way Auto Outlet did. They are family owned for over 20 years! I love family owned businesses because in my experience they have cared more about the customer. From now on I will never go to a big dealership for vehicles again. The also have referral program that is $200.00! I thank you once again for being professional and most of all staying open later for us! I highly recommend this car dealership!
Use it for everything.
by Jlarse35 from FL
November 18, 2018
Towed my fiat across the country with it. Haul my family around every day. Little mx, strong go ahead. We haul stuff all over the place. The seats fold flat so we can fit tons in the back.
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
Over the years, we have bought a total of 8 vehicles, both new and used, from Wilsonville Honda and have never considered using another dealership. Competitive pricing, friendly service and a knowledgeable sales staff combine to make a hassle free buying experience. We recently purchased a new CRV EX-L. Salesperson Taylor Reeves handled the bulk of the transaction and was a joy to work with...exceptionally professional and incredibly well versed on the key features of the vehicle we were buying. Jason Rhodes, who handled the financial aspect of our transaction was also very helpful and easily guided us through all the paperwork. We love our new car and continue to be impressed by the outstanding team at Wilsonville Honda.
Everything I was looking for!
by Tonia M from Tacoma
December 4, 2018
She is Beautiful. Everything I was looking for and more. It is used but came with a New 6 year/100,000 warranty because it was a CPO! What a deal.
Scott Bowman has helped with two new Audi's, and both experiences were painless! Scott steered me into the right vehicle(s) at the right price without any haggling! I will work with Scott again when the time comes. Thank you Scott!
JUNK IN SHOULD HAVE BOUGTH IMPORT
by zoey from albany,n.y.
November 21, 2018
A/C COMES ON WHEN HEAT IS ON? ABS PROBLEMS DEALER DOESNT KNOW WHATS WRONG? ALLWHEEL SHUTS OFF.? 2014 JUNK I'LL NEVER BUY ANOTHER AMERICAN CAR AGAIN
Stan, assisted me in my Purchased. He is great he sold me exactly when I wanted, he made sure that I was satisfied with my purchase, and service was also great and getting the clear bra and the seats treated right away Honda overall is the best dealership in town.
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns unhappy customers into happy ones, love dealing with Nicole!
Excellent vehicle, great on fuel
by Acadiarocks from Lethbridge, Alberta
December 21, 2018
I really like this, it’s great on gas and comfortable to drive. Versatility is excellent from kids to pets to cargo, even room or camping fits a nice air mattress
The car was sold but the dealership responded in a timely manner.
I recommend this..
by Family mam from EDMONTON
December 15, 2018
For my first time owning a GMC since I got my first car out of all three ive owned this is the best one ive had since my kia. I also recommend this vehicle if your looking for a family car to travel with or just camping. Its great to have and great on gas
I had found a 2004 Kia on cars.com and contacted Lassen in Albany, Or. Victor the salesman called right back and i told him what i was looking for and that my husband also had to fit in it. So we went down to see a couple of cars and Victor was great. We did buy the Kia and my husband (who is 6ft 6in) fit in it great. Even the back seat. The process went smoothly and i will tell other family and friends to try them too. I really liked the fact that since it was my car we were trading in and buying a new/used one that Victor talked to me and answered all my questions i had . It was a nice to be treated with respect .
Love this vehicle
by Martylick from Aurora, Colorado
December 14, 2018
My wife is in a wheelchair and this vehicle provides the ease of getting her in and out of the vehicle. Her wheelchair fits great into the back of the vehicle with the 3rd row seats down. Get great fuel mileage, 43.3 is the best so far.
We went to Salem Volkswagen for a used vehicle which was listed on cars.com. The sales people were very knowledgeable, showed the proper interest in us as buyers and applied no pressure on us to buy something that day. Between phone calls, emails and our visit to the dealership, I was very happy with my experiences with them. I didn't end up buying the vehicle I went to see but would go back without hesitation if I saw something online again.
Most spacious car I’ve ownded.
by MagsMae from IA
October 18, 2018
I absolutely LOVE this car. It’s a little too big for me right now which is the only reason I’m getting rid of it. This is a great family car
I filled out an online lead form about a car I was interested in buying. The call was returned to me within an hour. Big Dan talked me into stopping down to take it for a test drive. It was an hour away from my house but worth the trip. The price was fair and it felt very professional and legitimate to work with these folks. They have great quality cars to choose from. For the most part they are dent free, well taken care of, desirable pre-owned cars. After a brief test drive, it was a no-brainer that I should purchase this car for my wife.
The finance process was so quick and simple. We were done with papers in about 15 minutes. The total experience was not even an hour. The even better wow experience was that we were snowed in for two days following the purchase of the car but they delivered it to our doorstep anyway.
From the the first phone call to the last text to follow up on my overall satisfaction, the experience was outstanding. There are not enough stars on this app to give you the full perspective on how top-notch this buying process was.
Now we are two days into owning this car and my wife is totally impressed that a used car could be that solid, drive so tight, and feel like a new car even though it has 90,000 miles on it. It is a 2011 mini Cooper that we bought. It is almost flawless for a car of that age and mileage.
John in finance was so helpful and responsive. He got a rate established for my wife that was beyond what we could've asked for based on her poor credit history. We wound up opting in for the extended warranty, after all it is a used BMW product.
The selection of cars, motorcycles, and other toys made it seem like a car Disney World/hidden gem out there in Albany. I've never been to that area before but I had a great trip and it's worth the drive from the Portland area.
We love this car.
by Bigred23 from Atlanta, Ga
May 24, 2018
The car meet our needs it' luxury it has a lot of leg room I love the 3 row seating for my grandchildren. Thank you Andre at one and only car's
Very clean, very professional. The manager on duty at the time was quick and helped me feel Nd what I was looking for and the young salesman went above and beyond showing me everything till I was happy.
by Acadia fan from Palatine, Il
October 20, 2018
This car is an Elegant looking car. Roomy and comfortable for all passengers. I like the heated or cooling seats. You will not be disappointed!
Overall pretty good but had some trouble getting in contact and getting on the same page as what needed to be done with insurance and down payments and what not.
Great family car.
by Heather from Surprise, Arizona
November 3, 2018
We have absolutely loved our Acadia. We really looked around when we were shopping for a new vehicle. With teenage kids leg room in back was good. Not just leg room, but also head room as my kids are fairly tall. They each had their own space. Loved the air controls in the back due to our hot weather here in Arizona. Got the DVD players in the head rest and my son specifically loves having his movies wherever we go.
We bought a truck here and got the royal treatment! The people here were so nice and helpful. We were well taken care of. We are so happy with our new truck!! Thanks again!!
Excellent 3 Row SUV
by LHall from Milwaukee, WI
October 31, 2018
Our model is a SLT-1 with seating for 7 (2nd row captain chairs). It is very spacious. The 2nd and 3rd rows fold flat with one another to provide ample space for hauling. The amenities are great (navigation, dual roof, Intellilink Infotainment). The MyGMC app with OnStar allows us to remote start the vehicle from our phone. We purchased pre-owned, so my only desire would be memory seating (available in the SLT-2 and Denali models).
We bought a used vehicle from Aaron and Kelley. Our experience was great. We had are 2 younger kids with us and we were on a time limit. They got us in and out in no time, they were both super friendly and professional!! It was by far the best car buying experience we've had. We had been to 2 other locations and we had a terrible experience. We love our car and would definitely buy from them again.
We recently had to take our car in to have a window serviced it did not fall under our warranty but because we had just bought the car the service center went ahead and covered it for us. All-around it's been a great experience and we would highly recommend them to anyone
This vehicle is one of the best in it's class
by Pauly D. from WPG. MB
December 3, 2018
When searching for a new vehicle we needed something with lots of leg room in front and in the back, the Acadia with its front and back seat buckets has plenty of leg room plus plenty of room for whatever you need to carry.
Chris was excellent. No pressure to buy. He listened to me and found me the vehicle I was looking for. I usually drive up to Beaverton to purchase my new cars. No more. I will be back. Ask for Chris. He got me an excellent price for my trade-in.
160,000 miles and still going strong
by Tatumking1017 from Texas
November 12, 2018
Bought with 82,000 miles on it then at 102,000 found out mine had the wave plate issue so had to have the transmission rebuilt. Never an issue after that costly problem. Now has almos 161,000 miles and everything works great. About to get the transmission checked out just in case but besides that I am so in love with it.
We began going to Newberg Chevrolet after getting a referral from a friend. The service department listens to your concerns and are very helpful. We recently purchased a new truck and the sales staff were outstanding. We feel like they helped us get into the right vehicle at a great price. I can easily say they I would highly recommend this dealership.
by Michele from Sandy Creek NY
November 19, 2018
This vehicle exceeds all my needs and wants. Has more standard "extras" on it than expected. Roomy for family vehicle. Rides very smoothly and handles great. Excellent power and acceleration.
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